Candlewood Apartments
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Candlewood Apartments

4404 Candlewood Place, Rapid City, SD 57702
(86 Reviews)
$959 - $1,234/mo
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Move-In Specials

Move into select 1 Bedroom units by February 16th and receive a Rent Free first month! Contact management for details.

Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 553 sq. ft.

See Floor Plan Details

1 Bedroom

1 Bedroom

1 Bed, 1 Bath | 734 sq. ft.

$959 - $1,234

8 Available Units

See Floor Plan Details

2 Bedrooms

2 Bedroom

2 Beds, 1 Bath | 915 sq. ft.

$1,070 - $1,110

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.3

Safety

4.1

Office Staff

4.5

Maintenance

4.4

Neighborhood

4.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

8

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

11.88 days

View Community Timeline
View Community Timeline

Candlewood Apartments Reviews

(85)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1223202

Verified Resident ā€¢ 2022 - 2024

2/4/2024

I have been a resident of Candlewood Apartments for almost two years and have found them to be well maintained and requests for repairs are completed promptly. My neighbors are friendly and considerate, especially those with pets.

    Manager

    2/5/2024

    Candlewood Apartments
    Thank you for the 5-star review! We're so happy to have you as a resident of Candlewood Apartments! Lynn Seifert, Community Manager

    Updated Review

    Review Author Icon

    Resident 1214798

    Verified Resident ā€¢ 2003 - 2024

    1/6/2024

    The staff is exceptional beginning with Lynn & Lana who are always so friendly and make me feel at home. Maintenance has been great especially with Phill all these years. The only thing is they need to chip away at and shovel iceā€¦Ā See More >
      Manager

      1/8/2024

      Candlewood Apartments
      We're so glad you like your home at Candlewood Apartments! We appreciate your kind words about our team and will look into the issues you mentioned. Thank you for being a Candlewood resident, we're so happy you're here! Lynn Seifert, Community Manager
      Review Author Icon

      Resident 1210904

      Verified Resident ā€¢ 2023

      12/22/2023

      Nice apartment for a decently affordable price! Pet friendly, very friendly office staff. The office staff are always willing to help and take calls, making the move-in process a lot easier. nice green space outside, lovely residential location

        Manager

        12/29/2023

        Candlewood Apartments
        Hello Verified Resident, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We truly value your recommendation and are confident we can continue to provide excellent service in the future. If there's anything we can do to increase that four start to a five, please let us know! Sincerely, Lynn S. Community Manager
        Review Author Icon

        Resident 1195835

        Verified Resident ā€¢ 2023

        11/3/2023

        Easy to get into apartment. Nice facility. Easy access to the laundry room. Maintenance requests answered promptly Close to shopping center. Staff is helpful. Easy access to pool. Quiet place Clean facilities

          Manager

          11/6/2023

          Candlewood Apartments
          Dear Resident, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.
          Review Author Icon

          Resident 1195622

          Verified Resident ā€¢ 2016 - 2023

          11/3/2023

          Good, quiet place, halls cleaned, grass mowed and snow removed. Something need fixing it is done in a timely time. Within about two miles to shopping or being able to eat out. Helpful when having questions.

            Manager

            11/6/2023

            Candlewood Apartments
            Thank you for your 5-star review! We so appreciate you and your comments. Please let us know if we can do anything to make your home more comfortable! Lynn Seifert, Community Manager
            Review Author Icon

            Resident 1188089

            Verified Resident ā€¢ 2021 - 2023

            10/8/2023

            Rent is way overpriced for what you get. Maintenance guys are incompetent and terrible. Landlord is extremely greedy and refuses to endorse the fixing of basic things around the apartment. If you move in here you either have no other options or you don't careā€¦Ā See More >
              Manager

              10/12/2023

              Candlewood Apartments
              Dear Verified Resident, I am so sorry to hear about the dissatisfaction with your home! Please call me so that we can discuss the situations that you have mentioned in your review. We are always willing to fix anything in the apartment that is broken or otherwise unsatisfactory. Our maintenance personnel strive to be professional, helpful and competent but apparently have missed the mark. Again, please call me so that we can make things right with you. Lynn Seifert, Property Manager
              Review Author Icon

              Resident 1176519

              Verified Resident ā€¢ 2023

              9/3/2023

              Very friendly neighbors, and very very helpful staff. Anytime i've had an issue it's a simple call and things are fixed in a timely fashion, weather it be a maintenance request or just help with a simple billing issue.

                Manager

                10/3/2023

                Candlewood Apartments
                Thank you for your 5-star review, dear Resident! We're happy that you are happy! Please let us know if there's anything else we can do for you. Lynn Seifert / Community Manager
                Review Author Icon

                Resident 1157375

                Verified Resident ā€¢ 2019 - 2023

                7/7/2023

                It is a quiet, clean and safe space. I like that staff are very prompt with fixing stuff. The staff are super friendly and professional. I don't like the outdated bathtubs and cabinets. I think they should be changed considering the yearly increase in rent.ā€¦Ā See More >
                Manager

                8/21/2023

                Candlewood Apartments
                Dear Verified Resident 1157375, Thank you for your honest feedback. We appreciate that you took the time to give specific examples of where we can improve our apartment homes. If you'd like to discuss them further, please give us a call. We're happy to hear that you are pleased with the overall rental experience and team members! Sincerely, Lynn Seifert, Community Manager
                Review Author Icon

                Resident 644276

                Verified Resident ā€¢ 2016 - 2019

                5/24/2019

                Less than satisfactory. Management does nothing to help with situations. They have a pool, but it's open for maybe 3 months of the year, and you're paying as much as someone in Seattle would for an apartment.ā€¦Ā See More >
                  Manager

                  6/22/2019

                  Candlewood Apartments
                  I apologize that your experience at Candlewood has been less than satisfactory, we want all of our residents to love their home. Would you call me? Please help me understand what situations you have had that I was negligent in helping you - I'd like another chance to make it right. Yes, our pool is open only in the summer months due to weather conditions in Rapid City. About our rates, they are based on like-properties in Rapid City; our rates are higher than some cities and lower than others. Thank you for your comments, and again, I'd like an opportunity to resolve the situations that you mentioned.
                  Review Author Icon

                  Resident 630496

                  Verified Resident ā€¢ 2018 - 2019

                  4/23/2019

                  It's an excellent community, with fast and friendly maintenance staff, the office folks are so incredibly helpful, and overall, it's one of the best complexes I've lived in. Ample parking, well maintained grounds. The pool and public areas are nice, and the locationā€¦Ā See More >
                    Manager

                    5/3/2019

                    Candlewood Apartments
                    Wow! I so appreciate all the nice things you said about Candlewood! Our goal is to make your home as comfy as possible, and I'm very glad you like it here. Thank you for choosing to live at Candlewood!
                    Review Author Icon

                    Resident 628956

                    Verified Resident ā€¢ 2017 - 2019

                    4/18/2019

                    Candlewood apartments are safe, well maintained, in a quiet part of town with lots of trees, grass, and wildlife, plenty of parking, and a friendly staff who are available at convenient times and who enforce the rules.

                      Manager

                      5/3/2019

                      Candlewood Apartments
                      I'm so glad you are enjoying the beautiful surroundings here at Candlewood Apartments, I can't wait for the trees to get their leaves! Thank you for chosing to live at Candlewood, our goal is to continue giving the great service you've enjoyed here.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2018 - 2019

                      4/17/2019

                      I have had a great experience with my apartment, especially with maintenance and work orders. I rarely hear my neighbors and it is pretty quiet. Most people are friendly. I have a small dog, and I was walking him on the path (on the sidewalk)ā€¦Ā See More >
                        Manager

                        5/3/2019

                        Candlewood Apartments
                        My goodness, yes, I agree with you! I'm sorry this happened to you. Like you stated, most people here are friendly, approachable and reasonable. I hope you won't let this one incident outweigh all the good things about living at Candlewood Apartments. Please give me a call in the office, I'd like to visit with you about the incident. Thank you for being a resident at Candlewood!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2017 - 2020

                        2/1/2020

                        Don't be fooled by the glowing reviews of this apartment complex. Extremely high rent for outdated apartments, and if you want any updates done, like a dishwasher, or new cabinets you get to pay extra on your rent. Yes the renter pays for the updates,ā€¦Ā See More >
                          Manager

                          2/3/2020

                          Candlewood Apartments
                          Thank you for taking the time to let us know that you have been unhappy here at Candlewood Apartments. We value your input as we rely on responses to help us improve the living experience for all of our residents. My name is Lynn, the Community Manager, and I invite you to call or meet with me to discuss your concerns.
                          Review Author Icon

                          Resident 612135

                          Verified Resident ā€¢ 2018 - 2019

                          3/6/2019

                          I moved to this location as a college student. I wanted something that was away from campus yet comfortable and affordable. This apartment complex definitely met all of those criteria and more. The quick and easy access, it is less than a block away, toā€¦Ā See More >
                            Manager

                            3/15/2019

                            Candlewood Apartments
                            We're very glad the location has worked out well for you. The trails are great for an afternoon get away! Thank you so much for taking the time to share your thoughts about Candlewood Apartments!
                            Review Author Icon

                            Resident 612128

                            Verified Resident ā€¢ 2018 - 2019

                            3/6/2019

                            I have felt safe and welcome from the time I have moved in until now and I know that will continue in the future. I have been nothing but satisfied with my experience at Candlewood Apartments and I plan on renewing my lease.

                              Manager

                              3/15/2019

                              Candlewood Apartments
                              Feeling safe in a new home is so important, and we are glad you are happy with the security and friendliness you have found at Candlewood Apartments. Hearing that you are renewing is great news! Thank you so much for taking the time to review Candlewood Apartments!
                              Review Author Icon

                              Resident 605784

                              Verified Resident ā€¢ 2018 - 2019

                              2/19/2019

                              Our maintenance requests have been taken care of in a quick and professional manner, and is very polite and easy to talk to. The manager Jessica is friendly and very helpful when we were moving in. Only downside is we can hear our neighborā€¦Ā See More >
                                Manager

                                2/21/2019

                                Candlewood Apartments
                                Thank you for taking the time to review Candlewood Apartments. We're glad your move in went well and are happy to hear that our staff was friendly and helpful. Please give me a call at 605-343-0526 or stop by the office so we can further discuss and resolve your concerns.
                                Review Author Icon

                                Resident 596991

                                Verified Resident ā€¢ 2018 - 2019

                                1/25/2019

                                My experience here has been very good. The apts and grounds are well maintained. The neighbors are quiet and friendly. My dog is very happy here and has made friends with some of the other dogs as well.

                                  Manager

                                  1/30/2019

                                  Candlewood Apartments
                                  Thank you for taking the time to review Candlewood Apartments. We are very glad that you and your dog are happy here!
                                  Review Author Icon

                                  Resident 596980

                                  Verified Resident ā€¢ 2018 - 2019

                                  1/25/2019

                                  Everything is great . Maint guy is great & the property management is great as well on trying to accomidate you as best as they can . Only thing i would change is i wish it didnt have thin walls . Other then that everythingā€¦Ā See More >
                                    Manager

                                    1/30/2019

                                    Candlewood Apartments
                                    We're happy to hear you and your son like it here at Candlewood Apartments! Thank you for taking the time to give us a review. Please call or email me if you'd like to talk about the problem of thin walls, there may be things we can do to limit neighbor noise.
                                    Review Author Icon

                                    Resident 594877

                                    Verified Resident ā€¢ 2018 - 2019

                                    1/20/2019

                                    The apartment complex is fantastic. I love it here. The staff and community are very nice. My apartment is great and plenty of storage and room. Maintenance requests are always completed is a timely matter and are always done so correctly.

                                      Manager

                                      1/30/2019

                                      Candlewood Apartments
                                      Thank you for your review of Candlewood Apartments. We are thrilled that you love our office and maintenance team as well as the storage options. I will relay your compliments to our employees.
                                      Review Author Icon

                                      Resident 583911

                                      Verified Resident ā€¢ 2017 - 2018

                                      12/16/2018

                                      I have a large updated apartment in an affordable & well-maintained, pet-friendly community! The office & maintenance staff are very friendly & handle needs quickly, in a professional manner. I love living here!ā€¦Ā See More >
                                        Manager

                                        12/17/2018

                                        Candlewood Apartments
                                        Thank you so much for reviewing Candlewood Apts, we are very glad you like it here!
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2018

                                        12/5/2018

                                        Charge late fees based on errors in their computer system. Unfriendly staff who are unwilling to solve the problem. Facilities run down and nothing is done to fix them. Apartments nothing special with outdated amenities

                                          Manager

                                          12/18/2018

                                          Candlewood Apartments
                                          We are unhappy to hear that you are not loving your home here at Candlewood. Please give me a call; I'm more than happy to discuss the problems and work with you to solve these issues. We truly want our residents to love Candlewood and will do our best to make it happen.
                                          Review Author Icon

                                          Resident 555576

                                          Verified Resident ā€¢ 2018

                                          10/14/2018

                                          my apartment was renovated just before I moved in, and all of the upgrades are excellent. The staff here has been very friendly, and very good about communicating needs and issues. The parking lots were recently redone, and the staff went out of their wayā€¦Ā See More >
                                            Manager

                                            12/18/2018

                                            Candlewood Apartments
                                            Thank you for taking the time to review Candlewood Apartments. We are glad you like it here! Please let us know if you need anything!
                                            Review Author Icon

                                            Resident 543489

                                            Verified Resident ā€¢ 2018

                                            9/15/2018

                                            It??ā„¢s been going well so far. I feel safe here and everyone I have met has been really friendly. The apartment itself it big and spacious and I don??ā„¢t feel like I??ā„¢m living in a shoe box. It feels like home.ā€¦Ā See More >
                                              Manager

                                              9/17/2018

                                              Candlewood Apartments
                                              Thank you for taking the time to provide a review, we're so glad you like it here!
                                              Review Author Icon

                                              Resident 543169

                                              Verified Resident ā€¢ 2018

                                              9/14/2018

                                              I love living here. It??ā„¢s a quiet neighborhood with friendly neighbors. Management and maintenance have always been there to help with any problems I??ā„¢ve had. I would recommend this property to others. The units are nice and clean, with new updates the apartments look amazing.ā€¦Ā See More >
                                                Manager

                                                9/14/2018

                                                Candlewood Apartments
                                                Thank you for taking the time to review Candlewood Apartments, we are so glad you like it here!
                                                Review Author Icon

                                                Resident 529165

                                                Verified Resident ā€¢ 2018

                                                8/18/2018

                                                The experience has been good. The staff is friendly and helpful. Only things is the pipes are noisy. I like the carpet. The cupboards are outdated. Overall I like living here. It is a quiet nice place to live.

                                                  Manager

                                                  8/20/2018

                                                  Candlewood Apartments
                                                  Thank you for taking the time to review Candlewood Apts, we are so glad you like it here!

                                                  Features & Amenities

                                                  Laundry
                                                  • Clothing Care Center in Each Building
                                                  Parking
                                                  • Garage
                                                  • Storage Space
                                                  Pets
                                                  • Cats Allowed
                                                    Pet Limit: 2. Comments: An additional deposit, a one-time non-refundable pet fee, and monthly pet rent (per pet) will be required. For more information, contact our on-site team.
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                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: An additional deposit, a one-time non-refundable pet fee, and monthly pet rent (per pet) will be required. For more information, contact our on-site team.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Air Conditioner
                                                  • Balcony or Patio
                                                  • Business Services
                                                  • Controlled Access
                                                  • Convenient Location
                                                  • Convenient to Wilderness Park
                                                  • Fully-equipped Kitchen
                                                  • Furnished Available
                                                  • Non-smoking Buildings
                                                  • Online Payments Accepted
                                                  • Outdoor Heated Swimming Pool with Sundeck
                                                  • Pet Friendly- Cats and Dogs Welcome
                                                  • Picnic Area
                                                  • Premium Cabinetry
                                                  • Storage Space
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                                                  Leasing

                                                  Candlewood Apartments are conveniently located in a quiet west side, residential neighborhood of Rapid City. Offering a variety of floorplans including studio, one-bedroom and two bedrooms for rent. Our apartments are spacious and feature fully equipped kitchens, ample storage space and patios or balconies. Candlewood is also located in the best school district in the City with Pinedale Elementary, West Middle and Stevens High all nearby. We also offer a long list of amenities including an outdoor swimming pool, picnic areas and garage space
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 04:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  CSM Corporation

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                                                  A-
                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 86 number of votes by renters, Candlewood Apartments is currently rated 4.2 out of 5 stars.
                                                  Candlewood Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Candlewood Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Candlewood Apartments is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Candlewood Apartments is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  Candlewood Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Candlewood Apartments is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 11.88 days to their community reviews in the past year.
                                                  CSM Corporation
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Comments: An additional deposit, a one-time non-refundable pet fee, and monthly pet rent (per pet) will be required. For more information, contact our on-site team.
                                                  Dogs Allowed
                                                  Restrictions: Breed Restrictions Apply
                                                  Pet Limit: 2
                                                  Comments: An additional deposit, a one-time non-refundable pet fee, and monthly pet rent (per pet) will be required. For more information, contact our on-site team.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  Studio, 1 Bath
                                                  Move into select 1 Bedroom units by February 16th and receive a Rent Free first month! Contact management for details.

                                                  Contact Property

                                                  Candlewood Apartments

                                                  March 2024

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                                                  Candlewood Apartments is a 553 - 915 sq. ft. apartment in Rapid City in zip code 57702. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $959 - $1,234. Nearby cities include Box Elder, Summerset, Sturgis, Custer, and Deadwood.

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