Marina Pointe

Thank you for taking the time to leave us such a wonderful review! We are so happy to have you as one of our valued residents. We appreciate you choosing Marina Pointe as your home. If there is anything we can do for you in the future, please do not hesitate to let us know.

Thank you for your kind words and this wonderful review! Your satisfaction is our top priority and we are thrilled with your 5 star rating. If there is anything we can do for you in the future, please do not hesitate to reach out.

Wendell, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Thank you for the amazing 5-star review! We are so happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Thank you so much for your positive comments about our community! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Marina Pointe!

WOW! It sure makes for a fantastic day to read your kind words. We will definitely miss you at our community but are hopeful to see you again if you ever come back to Chattanooga! Best of luck in Nashville!

We greatly appreciate you taking the time to share your experiences and five-star recommendation of Marina Pointe. It is our intent to meet and surpass expectations for our residents, and it seems as though we have been able to do so with you. It's gratifying to hear that our staff has created a friendly and helpful environment and we look forward to continuing this trend with everyone here. Thank you again, and we look forward to continuing having you as a valued resident!

Rebecca, we're saddened to learn that you ultimately did not enjoy your time here as we strive to provide high quality living experiences for all our residents. We've noticed that you are not currently a part of our community but would still like the opportunity to address your concerns. Regarding our pest treatment services, we provide weekly pest control each time we received a complaint and had maintenance perform a check to determine if there may be an issue. Lookout Pest Control also performed a thorough inspection on two separate occasions where they found no evidence of an infestation. When you phoned-in a complaint to the health inspector, we compiled a complete service request history of the apartment to determine if there may have been an issue prior to you moving in -- there was not. After receiving this information, the case was closed with no inspection warranted from the City. We also performed a complete perimeter treatment on every building on the property through Lookout Pest Control as well as conducted tree trimming throughout the community alleviating limbs and branches from touching the buildings. That being said, we apologize for any inconveniences and discomfort you encountered during your stay. Although we've since come to a resolution regarding your early move-out, we would still welcome the opportunity to address your feedback in person if you have any additional questions or comments. Moving forward, we'll continue working hard to provide all our community members with excellent living experiences and wish you the best in your future endeavors.

We're sorry to hear that your time in our community left more to be desired. When you reported the presence of pests, we investigated the matter and we did everything we could to assist you. We take all concerns seriously, so we apologize that you were not satisfied with the way this situation was handled. If you have any other pending concerns regarding your time in our community, please give us a call so that we may discuss them in further detail.

We're saddened to see that your recent experiences have led you to hold such a negative opinion of our team. Our team works with our residents to ensure that our pest control services have effectively addressed the problem, so please contact our team if you still have an ongoing issue. Providing excellent customer service is of the utmost importance to us. We hope to chat with you in person soon so we can ensure we've thoroughly addressed each of your concerns, and we hope to work with you towards improving the quality of your time here. Thank you.

We're sorry that you've been dissatisfied with aspects of our community. We require our residents to pick up their dog's dropping and if you are aware of which unit is in violation of this then please notify us. Additionally, we have pest control services available to our residents so we ask that if you're in need of this service to notify our team. We would like to invite you to our office so that we may address all of our questions and concerns. Our team looks forward to improving your residency.

Ginger, thank you for helping make our day with your kind words about our wonderful community and team. We're happy that you found our application process to be simple and stress-free. Stop by our office if you ever need our assistance.

Thank you for being part of our community for six years. Our team truly appreciates your kind words about our community, and it is unfortunate that your experience was not completely positive. We can assure you that our team strives to provide our residents with exceptional customer service. If you have any questions regarding a deposit, please give us a call or stop by our office as we have your account history and lease on file and would be happy to review it together.

Wow, thank you for taking time out of your day to provide us with this positive feedback of Marina Pointe! It truly makes our day to learn that your time in our community has been wonderful. Feel free to give us a call if we can be of any assistance.

Thank you for taking the time to write us an amazing review of Marina Pointe. We're extremely happy to learn that you're enjoying our convenient location. It's our goal to provide our residents with timely and efficient maintenance repair, so we're glad that has been the case with you. Give us a call if you ever need our help. Thank you again for the kind words!

This is awesome to hear! We're so happy you're enjoying our community and your apartment home - thank you for granting Marina Pointe such a wonderful rating! Our maintenance team always aims to provide exceptional customer service and we're thrilled to see you agree. If you have any additional feedback, questions, concerns, or suggestions for our community, feel free to reach out at any time! Thanks again!

Thank you, Tanner! Our team is happy to hear you're loving the Marina Pointe community and its surrounding environment. If you ever have questions or need help from our management team, feel free to visit the office at any time - thanks again!

Thank you, Adam! We're so happy to hear you love your home and our apartment community. Our team is thrilled to know you're having a 5-star experience at Marina Pointe - thanks again!

Thank you, Tracy! It makes our day to know we've created a 5-star experience for you and our other residents living in the Marina Pointe community! Both our management and maintenance teams strive to provide exceptional customer service and a wonderful environment - we're thrilled this has been the impression you received. Thanks again!

Thanks for the awesome 4-star review - we're so happy you've enjoyed our community, Mandy! Our team loves getting feedback from residents and we appreciate you taking the time to share your kind words. Have a wonderful day!

While we appreciate your five-star rating and review, it is concerning to hear of your experience with our fees. We assure you that our payment system and fees are transparent and are thoroughly reviewed with our residents upon signing the lease. We encourage you to contact our property manager to discuss this in greater detail.

Dave, while it is great to read that you enjoy our community's convenient location and luxurious amenities, it is unfortunate to see that you believe your individual apartment to be lacking in timely maintenance. We encourage you to contact us if this issue persists and hope you continue to call our community your home!