Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 84.62% |
Average time to respond to reviews | 53.26 days |
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Trails of Signal Mountain
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 84.62% |
Average time to respond to reviews | 53.26 days |
Hello Verified Resident 818461, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Hi Verified Resident 817911, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hi! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Trails of Signal Mountain Apartment Homes
Hi there, thank you for sharing your positive experience!
Hello, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
Hi there, thank you for your kind words and this wonderful review! It's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
Hello, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!
Hello, thank you; we appreciate your feedback!
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please give us a call at the office we would love to talk about your experience with you.
Hello, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day!
Hello, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!
Thank you for taking the time to let us know how we did. We are so glad you are enjoying your time here at the Trails. We hope you have a great day!
We always strive to provide top quality service to everyone, and are pleased to hear that you are enjoying your experience here at Trails of Signal Mountain Apartment Homes!
Hi there, we strive for 100% satisfaction, and it is great to see you had such a positive experience here at Trails. Have a great day!
Hello, thank you for taking the time to leave us feedback. We are glad to hear about your positive experience with the staff. It is disappointing to hear of the pest issues you mentioned. If you are willing, please reach out to us at (423) 877-1253 so we can work towards a resolution. Thank you!
Hi there, I would like to get more details about your experience with us. If you are willing, please give us a call at 423-877-1253. We are always more than happy to assist you if anything else comes up. Take care!
We are disappointed to hear that you did not have a more positive experience with us. If you are willing to give us another chance, please contact us at (423) 877-1253 so we can understand your situation better in order to try and turn your experience around.
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi there, thank you for taking the time to leave a review for us at Trails of Signal Mountain Apartment Homes. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Hi there, we really appreciate your positive review!
Hi, we regret to hear that your recent experience was anything less than exceptional. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (423) 877-1253 so we can work towards a resolution. We look forward to hearing from you.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Cozy homes with classic charm await you at Trails of Signal Mountain, located in picturesque Chattanooga, TN. Our nature-rich apartment community offers a range of features like gorgeous hardwood-style flooring, spacious kitchen with plenty of cabinet space, ceiling fans and washer/dryer hookups. You’ll also have access to community amenities including our swimming pool with poolside lounging, fitness center with free weights, convenient business center—not to mention breathtaking mountain views! Browse our unique floor plan selections and find the home of your dreams today. Living ten minutes north of Downtown Chattanooga has its perks! In the city, enjoy plenty of entertainment options— visit the Southside Historic District, home to Songbirds and the Chattanooga Choo Choo. Stop by Warehouse Row for shopping, Sekisui for sushi, Community Pie for a slice or Hunter Museum. Close to home, get a few swings in at Signal Mountain Golf and Country Club, visit Coolidge Park, take in a show at The Signal or grab dinner at Sidetrack Restaurant. We’re also close to The University of Tennessee at Chattanooga and Erlanger North Hospital! Ready to become a part of our community? Contact us today.
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Trails of Signal Mountain