Review History for russellmartin1955

The Grove at Trinity Pointe


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russellmartin1955

Resident 2012 - 2015

7/27/2015

The first 2 summers AC worked great kept Temp between 60-65 without running all the time, 3rd year kept temp between 60 and 65 but had to run all time to do it, this summer most of the times it is 70 or above and runs all the time. Worked with maintenance without success, they will tell me one thing, and the manager something else. How can a unit work great for 2 years then start to decline unless their is a problem with the unit.
    Manager

    7/27/2015

    The Grove at Trinity Pointe
    Thank you for your feedback. We have researched this complaint and found the following: Maintenance has checked this a/c and found that the air is coming out of vents at 56.7 degrees. Due to the excessive heatwave that Memphis is having, the a/c is going to run continuously when the thermostat is set at 65 degrees (which is not recommended). We have requested the resident to leave all bedroom doors open to allow the air to flow through the apartment and to set his a/c thermostat on 68 degrees.

    Review 18 out of 104

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    The Grove at Trinity Pointe

    March 2024

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