Review History for Verified Resident 837877

Villas at Houston Levee East Apartments

Updated Review

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Verified Resident 837877

VRP 2020 - 2021

7/19/2021

Decent place, but some of the residents don't have any consideration for others. Security could be stepped up. Too many incidents of break ins an d no regular patrols or other security presence. Most incidents are only recorded by residents' security cameras.
Manager

7/26/2021

Villas at Houston Levee East Apartments
We appreciate your concerns, and want to let you know we are doing everything to ensure they are addressed. We have a routine patrol that is onsite various (and random) times throughout the week, as well as a courtesy officer at each community to assist with any after-hours concerns. If you feel you see any type of unusual behavior, please do not hesistate to reach out to our team and we will be happy to investigate! Sincerely, Jonathan Priest Senior Community Manager 901.757.5501 [email protected]
3 Previous Reviews

Previous Review

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Verified Resident 837877

VRP 2020 - 2021

5/10/2021

Pretty well maintained facility. There are some issues such as frequency and effectiveness security patrols when they are there and trash issues mostly caused by resident's bad behaviors that have so far been unchecked by management. I would hesitate to throw the 'luxury' adjective around too much until they have these issues fixed. The rent is higher than average and I would like to see my expectations met to match the higher price.
Manager

5/11/2021

Villas at Houston Levee East Apartments
Thank you so much for your feedback! I would love to discuss further your concerns and what we have in place to alleviate them. Please feel free to give me a call at 901.757.5501 or swing on by the office and we can discuss in person. I look forward to hearing from you! Sincerely, Jonathan Priest Senior Community Manager 901.757.5501

Previous Review

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Verified Resident 837877

VRP 2020

11/2/2020

There's a lot of traffic at the road, and a lot of people coming in and out, but I'm pleasantly surprised how quiet it is inside the apartment. There were some quality issues from the renovations that we didn't feel like having contractors come back and fix once we were already in the apartment, and that we could live with, not affecting the overall living quality(baseboards, paint splatter, etc.) Overall cleanliness and condition of the apartment is good.
Manager

11/2/2020

Villas at Houston Levee East Apartments
We are overjoyed to hear you are enjoying your new apartment home! I am so sorry to hear there were minor issues inside your apartment, and would love to discuss further how we can get these issues resolved. Please feel free to contact me at the number or email below. I look forward to hearing from you! Sincerely, Jonathan Priest Senior Community Manager 901.757.5501 [email protected]

Previous Review

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Verified Resident 837877

VRP 2020

10/30/2020

Surprisingly quiet. We value our privacy and having come from a rural area, we're appreciative that the other residents have kept to themselves. The repairs that were done to the unit before we moved in were sub-par in some areas, but overall was satisfactory.
Manager

10/30/2020

Villas at Houston Levee East Apartments
Thank you so much for your feedback. We are thrilled to hear you are enjoying the community, and would love to get any issues within your apartment home corrected. Please feel free to reach out to me at the number or email below and we will get our maintenance team over as soon as possible! Sincerely, Jonathan Priest Senior Community Manager 901.757.5501 [email protected]

Review 7 out of 213

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Villas at Houston Levee East Apartments

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