C+

Grove at Shadow Green

2000 Toll House Circle, Franklin, TN 37064
2000 Toll House Circle, Franklin, TN 37064

Floor Plans

  • $500 off on select apartment homes! Call us for details!

MOVE-IN SPECIALS

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Grove at Shadow Green

2000 Toll House Circle

Franklin, TN 37064

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (15 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2020
We have been living here for a month now and our AC went out the first week we moved in. We are STILL waiting for it to be fixed. It's been miserable here. Other than my consistent visits to the office and walking the property to… See More
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Grove at Shadow Green Manager

07/20/2020

Thank you for reaching out to us with your concerns. We know that air conditioning is critical in the summer months, and we're sorry to learn that your air-conditioning has not been working correctly. We are committed to keeping you comfortable in your home, especially now, and our team will look into this issue as quickly as possible. Please reach out to us via email at [email protected] We look forward to turning your experience around in our community.

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/29/2020
Beautiful clean well maintained. Staff friendly always helpful. Amenities are wonderful, walk paths, pool, exercise area, yoga area, card table. Great place to live. I would definitely love to have my friends and family live here. See More
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Grove at Shadow Green Manager

05/20/2020

Hello there, thank you so much for your lovely review of our community! It is our pleasure to provide a variety of wonderful amenities for you to enjoy and a relaxing place to call home. We greatly appreciate your recommendation to others and are only a phone call away should you ever need anything.

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2020
We are new to the community and look forward to this new adventure. Love the area and the grounds. So far the neighbors have greeted us and made us feel welcome. Love the space in the apartment. The kitchen could have been designed a bit better,… See More
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Grove at Shadow Green Manager

05/20/2020

Hello, welcome to the community! We're so glad to have you here and are so glad you're enjoying your experience so far. It is our pleasure to provide a top-notch living experience with spacious and modern living spaces. If there's anything you ever need, please feel free to reach out to us. Thank you!

Former Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2018
It was wonderful at first, free vacuums, a gorgeous view of the Franklin hills, a garden, a lounge, pool, etc. While the manager, Bridgette, was wonderful and always tried her best to help, my time here just didn't warrant 5 stars, or even 4. I'm not… See More
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Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2017
I lived there for almost two years, and have a mixed bag of feelings on Grove at Shadow Green. Pros: they are fairly new, so all of the finishes are nice and appliances are efficient and work well. The water bill and electric bill are very… See More
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Grove at Shadow Green Manager

09/13/2017

While we appreciate your review, it's disappointing to hear there were aspects of our community which fell short of your expectations. Our team cares about providing a comfortable environment and exceptional customer service - we wish this had been better exhibited during your stay with us. We wish you all the best going forward and thank you for notifying our team of your concerns.

Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2017
SETTING: I am a single woman who lived here for two years with a roommate. I paid my rent and other bills on time every month and I never had any complaints against me (to my knowledge). I was a tenant with NO pets and I… See More
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Grove at Shadow Green Manager

07/19/2017

We appreciate you taking the time to share your feedback. We are saddened to hear the positive aspects of our community were overshadowed by confusion regarding our leasing agreement and policies. Our team makes transparency a priority and apologize for any uncertainty pertaining to our move-in/out processes. Ultimately, when a resident elects to move forward without doing a walk through prior to moving in, the existing damages will affect that resident's security deposit. We always strive to create a positive environment in our community and are disappointed this was not your experience due to unfortunate circumstances after move-out. Please contact our office if you have outstanding questions or need more information regarding the policies in our lease. Our management team truly cares about our residents and we apologize if you felt you received anything less than our best. We wish you well moving forward and hope you have a great day.

atikon • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/17/2017
The staff will NOT return your phone calls, will NOT follow up on you despite saying that they will. The application process was a drag! They will not reply to emails or calls. Dog poop and pee all over. The day we moved in, our unit… See More
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Grove at Shadow Green Manager

03/22/2017

It is sad to see your stay has not reflected our high standard of excellence. There's nothing we want more than for our residents to be comfortable and sincerely apologize if we have fallen short. In order to improve, we would love the opportunity to speak with you. If you have any suggestions, please give our office a call. Thank you!

Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/13/2016
My wife and I applied in person for a lease after touring the property and liking what we saw. After a week without a response, I called the leasing consultant to check our status and was told that she hadn't received the supporting documentation we had… See More
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Grove at Shadow Green Manager

12/14/2016

We sincerely apologize for this inconvenience and completely understand your frustration. Our team realizes that moving can be stressful, and we generally do our best to make the application and move in process as smooth as possible and the situation that you describe is certainly not a reflection of this. We will certainly utilize your valuable feedback to help us improve and better serve our prospective residents in the future. Though we regret that your application was not handled more promptly, we wish you and your wife all the best in your new home.

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2016
I just want to honestly say I've never felt more at home than I do here at The Grive at Shadow Green. It's the perfect small size apartment community!!! It's not a complex we are a community here from the amazing office staff to the perfect… See More
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Grove at Shadow Green Manager

08/26/2016

Your lovely review of Grove at Shadow Green has made our day! Our entire team strives to provide a home our residents can be proud of, and we're absolutely thrilled to read that you are enjoying our tight-knit community and gorgeous grounds. As always, don't hesitate to ask if you need assistance with your home - our door is open!

TickedOfff • Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2016
I was SO excited to have been moving into this complex. The rooms are gorgeous, and you can tell you get the quality that you pay for. But after I was approved, they never sent me the information I needed to prepare things for my move… See More
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Grove at Shadow Green Manager

07/28/2016

Thank you for your feedback! I want to ensure all follow up and communication improves. Are you able to have a conversation this week? I would like to meet and make sure your experience turns around into a great one! I look forward to hearing from you! Wes Grove @ Shadow Green Manager

Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/25/2016
Do your homework prior to living here. This is beautiful franklin so therefore you can anticipate paying more in rent. However, when you pay more in rent, so you expect a great living and customer service experience. Maintenance requests are very slow and can take over… See More
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Grove at Shadow Green Manager

06/06/2016

We're sincerely sorry to learn of your dissatisfaction, but we greatly appreciate this feedback. Regarding your concerns, we'd like the opportunity to speak in person. It's important that we learn more about your experience with maintenance so we can improve our process, and we also want to discuss where specifically the pest problem is taking place so we can put a plan in place to remedy the situation. Please reach out to us at your earliest convenience.

Smile245 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2016
So many better options are out there. See More
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Grove at Shadow Green Manager

06/06/2016

We're sorry to see that your time in our community has not lived up to your expectations. In an effort to better understand your situation, we'd like to sit down and meet in person in our office. We're happy to address any concerns you have at this time, so please contact us to schedule a meeting.

Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2016
I wouldn't live here again. See More
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Grove at Shadow Green Manager

06/06/2016

We're truly sorry that your time with us has not led to a better opinion of what we have to offer. We strive to create a great experience for our residents and truly apologize if this was not apparent during your time with us. We'd love to learn more about your situation and how we can improve for the future. Please contact our office at your next convenience.

charissawallace • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2015
Okay. Never done this before but I wish someone had written a review like this before I chose this place. It definitely has some pros and cons. I'll list the pros first. The grounds are beautiful and I love the landscaping. I've lived here for 5… See More
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Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2013
I went to the Grove the other day to rent one of the new 2 bedroom apartments... WOW! They are really nice and the leasing person asked if I would give a review of my experience. I won't move in until December (they are still under… See More
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 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
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Features & Amenities

Laundry

  • Washer and Dryer

Parking

  • Garage

General

  • Additional Storage
  • Built-in Wine Racks
  • Business Center
  • Ceiling Fans in Living Room
  • Clubroom with Flat Screen TV
  • Coat Closets
  • Coffee Bar and Poker Table
  • Convenient to Historic Downtown Franklin
  • Courtyard with Grilling Area and Fireplace
  • Crown Molding
  • DishWasher
  • Drop Pendant Lighting
  • Energy Star Stainless Steel Appliances
  • Faux Wood Flooring
  • Fitness Center
  • Frost Free Refrigerators
  • Garbage Disposal
  • Granite Countertops
  • Ice Maker
  • Kitchen Pantries
  • Microwave
  • Online Payments Accepted
  • Online Payments and Maintenance Requests
  • Pet-Friendly Community
  • Playground
  • Pool
  • Premium Cabinetry
  • Premium Fixtures and/or Hardware
  • Private Balcony/Patio
  • Public Transportation
  • Resident Car Care Center
  • Self Cleaning Oven
  • Soaking Tubs
  • Subway Tile Backsplash
  • Valet Trash Service
  • Walk In Closets
  • Wheelchair Access Available
  • Wi-Fi at Amenities
  • Window Coverings
  • Yoga and Cardio Room

Pets

  • Dogs Allowed
    Rent: $15
    Restrictions: Breed Restrictions do apply.
    Pet Limit: 2
    Comments: $425 for one pet and $575 for two.
  • Cats Allowed
    Rent: $15
    Restrictions: Breed Restrictions do apply.
    Pet Limit: 2
    Comments: $425 for one pet and $575 for two.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • $500 off on select apartment homes! Call us for details!

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    943

  • Available
    Avail.

    N/A

  • Model

    A4 Ironwood

  • Price
    Price

    $1,441 - $1,809

  • SQ. FT.

    642

  • Available
    Avail.

    1 Units

  • Model

    A1 Cottonwood

  • Price
    Price

    $1,531 - $1,944

  • SQ. FT.

    800

  • Available
    Avail.

    2 Units

  • Model

    A2 Dogwood

  • Price
    Price

    $1,531 - $1,964

  • SQ. FT.

    811

  • Available
    Avail.

    2 Units

  • Model

    A3 Hawthorn

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,007

  • Available
    Avail.

    N/A

  • Model

    B1 Maple

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,016 - $2,567

  • SQ. FT.

    1,353

  • Available
    Avail.

    1 Units

  • Model

    C1 Sycamore

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Lincoln Property Company
VIEW 403 COMMUNITIES

In-person or Virtual Tours are available during business hours by appointment. Contact us to schedule today!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Grove at Shadow Green?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Grove at Shadow Green?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Grove at Shadow Green?
The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 8 days to their community reviews in the past year.

Who manages Grove at Shadow Green?
Lincoln Property Company

What is the pet policy at Grove at Shadow Green?
Dogs Allowed
Rent: $15
Restrictions: Breed Restrictions do apply.
Pet Limit: 2
Comments: $425 for one pet and $575 for two.
Cats Allowed
Rent: $15
Restrictions: Breed Restrictions do apply.
Pet Limit: 2
Comments: $425 for one pet and $575 for two.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
$500 off on select apartment homes! Call us for details!

Grove at Shadow Green Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos

Similar Properties

Grove at Shadow Green is a 642 - 1,353 sqft apartment in Franklin in zip code 37064. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,441 - $2,567. Nearby cities include Brentwood, Thompson's Station, Nolensville, Cane Ridge, and Spring Hill. 37067, 37069, 37179, 37179, and 37179 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Grove at Shadow Green

Provided by Property Management

Management Photos (30)

  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 10/30/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 11/14/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 11/14/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 11/14/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 11/14/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 11/14/2019) Image of Grove at Shadow Green in Franklin, TN
  • (Manager photo uploaded on 11/14/2019) Image of Grove at Shadow Green in Franklin, TN

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 10/16/2013) Image of Grove at Shadow Green in Franklin, TN
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