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Harpeth River Oaks

1000 Champions Circle

Franklin, TN 37064

 
 
 
 
 
 

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Resident · 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2018
This place could be amazing if it weren't for the revolving door of employees. The staff that has stuck around has been in fights (literally shouting matches) with residents when a problem has gone on for too long. We had electrical problems for months to the point sparks were flying out of the light switches. My husband found out the gas grill was leaking gas and the pool furniture has been busted for years. One of the office members regularly talked about "the demons" living in her apartment. Super strange! She isn't there any more but neither are we! BEWARE! And hopefully the management company will get a professional manager in there before somebody gets hurt.
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Harpeth River Oaks Manager

06/20/2018

Our team is concerned by your characterization of our community, as it is not indicative of our community at all. We work diligently to provide our residents with a superb place to call home, and if any issues arise, we strive to resolve them promptly and efficiently. We can assure you that providing our residents with great customer service is of the utmost importance to us. If you have any additional feedback then give us a call.

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Harpeth River Oaks

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