Resident · 2017 - 2018
Day to day, living here & the location was rather enjoyable. The property management changed 3 times in the 16 months I lived here. As a tenant, and upon vacating this property, they nickle and dimed me for everything. Trash, pet fees, keeping keys until first thing in the morning the day after my lease ended after I had called the leasing office to let them know I would be turning them in first thing that morning. No fee was disclosed when I spoke with a property manager. Maintenance took forever to get anything completed. Inspections were done without notice sometimes, and instructions to find something to do with your pets during inspections and maintenance were included in emails that were received sometimes WHILE the inspection or maintenance check was occurring. Overall, the location is the only thing appealing about living here.
The Everly at Historic Franklin Apartments Manager
We're disappointed to hear of the negative experience you had at our location. We take all feedback seriously so we can improve our care to our community Thank you again for your review