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The Madison Franklin

801 Del Rio Pike

Franklin, TN 37064

 
 
 
 
 
 

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Resident · 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/15/2016
This is officially a SLUM and the owner of the complex is the lord of said slum. Queenie is the 85 year old front desk person who is does the owner's bidding. My husband and I lived here for 2 1/2 years because of the location, and when we found out we were expecting we immediately began our search for a healthy home. First problem: MOLD- like everywhere. We notified Queenie and she said someone would come out to look. I don't know if that ever happened because the maintenance guy (that's right- one for the whole complex) doesn't leave any sort of work order behind. Next- a leak under our sink has not been fixed since we first noticed it- 2 years ago. James(maintenance) came out twice and plunged the sink- I guess he thought that would fix the leak underneath. Next- our toilet upstairs sprung a slow leak that went directly into the floor, so there was no puddle that would alert us that something was wrong. We found out about the leak when water came through our ceiling above the kitchen sink! It took TWO WEEKS, i repeat TWO FREAKING WEEKS, for anyone to come out and look at the issue. Mind you, we had the water turned off the whole time, so the toilet was unusable. Next- our dish washer does not stay in the wall and falls out every single time we use it. Again, getting anyone to come look at that has been an uphill battle, so it got to a point where we just gave up! My husband and I decided to break the lease so we can live in a healthy environment, a place we could bring our baby girl home to without worrying about respiratory issues, ect. Yeah, the location is great, especially for the price, but let me tell you: It is a complete and utter rip-off especially now that the owner has raised the rent above $900. My advice- never ever sign a lease here! If there was a ZERO star option, that is the rating I would give.
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The Madison Franklin

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