Ratings & Prices for Jackson Grove, Hermitage, TN

epIQ Report Card

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Community epIQ Grade

Renter Ratings

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Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

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Manager's Review Engagement

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Ratings & Reviews (73 Reviews)

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Verified Resident 683307 • vrp • 2019

08/20/2019

Thisexperience hax been very complicated. I moved in expecting one price then i end up being charged another. Finally get this straighten out with the office my falls down the steps because the rail came apart.. She broke her leg in 3 different places. The sad… See More

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Jackson Grove Manager

08/22/2019

Thank you for your review. I am sorry that you felt that the office was not concerned about your daughter. This is truly not the case. We are concerned about all residents. If you would like to discuss any further issues with us, please contact us at [email protected]

Verified Resident 683127 • vrp • 2018 - 2019

08/20/2019

The rent is a little high. It is quite place. They no longer except payment at the office. Which is hard for older people who don't use the internet to make payments. There pool has closed a lot this year. But over all it a good… See More

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Jackson Grove Manager

08/22/2019

Thank you for your review. The pool has been closed a few times for mechanical issues that had to be fixed in order to stay open and then we tree down from a storm onto the pool deck. These are things that are out of our control and we strive to get issues fixed ASAP. We hope you are enjoying your home at Jackson Grove. If you need to discuss any future issues, please don't hesitate to contact us at [email protected]

Verified Resident 681676 • vrp • 2019

08/17/2019

For the most part it's a good apartment complex. Although I have had two incidence with water coming from the neighbors above me. Not a real big problem with bugs but I just can't seem to get rid of these gnats it's like one day there… See More

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Jackson Grove Manager

08/20/2019

Thank you for the review. Please let us know if we can do anything for you. We do have pest control if the gnat issue does not get resolved.

Verified Resident 681247 • vrp • 2018 - 2019

08/15/2019

The people here are really nice and are very understanding . Haven't had too many problems here at all ! We tell them about a problem and they immediately fix it with no delays . They added new additions to the play ground and got new… See More

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Jackson Grove Manager

08/17/2019

Thank you for your review. We are glad you are enjoying the new additions to Jackson Grove. We have a lot more coming your way soon!

Verified Resident 680542 • vrp • 2019

08/15/2019

They have been very nice, and on top of the few maintenance problems I have had. I feel safe and feel that my dogs are safe as well! This is my first place on my own and they have made it an easy transition. See More

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Jackson Grove Manager

08/17/2019

Thank you for your review. We are glad you are enjoying your new home at Jackson Grove!

Verified Resident 680459 • vrp • 2019

08/15/2019

Great place.. Lots of updates all the time. Staff are friendly and helpful. It is close to everything you need. When there is a problem is is resolved fast. I am happy I picked Jackson Grove. I can't wait to see the rest of the updates… See More

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Jackson Grove Manager

08/17/2019

Thank you for your review. We are glad you are enjoying the new enhancements that are being made at Jackson Grove. There will be much more coming in the near future!

Verified Resident 680104 • vrp • 2019

08/14/2019

Pretty good so far. Just was expecting more for the amount I pay. Doors are nice the trim is cheap. Paint is all the same color. Central air is so nice. Kitchen is updated. New carpet The kitchen floor could have been nicer. See More

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Jackson Grove Manager

08/16/2019

Thank you for your review! We hope that you are enjoying your home at Jackson Grove. We are here to help when you need us. Please feel free to reach out to us at [email protected]

Verified Resident 679847 • vrp • 2018 - 2019

08/14/2019

Overall this is a quit community. We've been thru several transitions since I've been here. Communication and commitment is what our community is missing. We had plenty of newsletters sent out about what's going on event wise but when it comes down to solving issues I've… See More

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Verified Resident 679846 • vrp • 2018 - 2019

08/14/2019

Ever since I have moved in, Jackson Grove Apartments has continually to update and add new features and positive additions to the apartments on the community. Features such as the Amazon hub for packages, brand new microwaves and backsplash and apartments, along with completely repaving the… See More

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Jackson Grove Manager

08/16/2019

Thank you for your review! We appreciate you taking the time to tell us how we are doing. Please come to us with any issue we can help you with. You can contact us at [email protected]

Verified Resident 679485 • vrp • 2016 - 2019

08/14/2019

Wonderful apartment complex with a very friendly staff. The area around it is nice and it is very safe. There isn't a whole lot in walking distance but everything you need is less than a five minute drive away.

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Jackson Grove Manager

08/17/2019

Thank you for your review. We are glad that you are enjoying your new home at Jackson Grove. We are here for you if there is anything you need!

Verified Resident 679484 • vrp • 2018 - 2019

08/14/2019

So far so good. For a while it was difficult to receive packages any time but on weekends, however, since the Amazon Hub was installed, it's been a breeze. Excellent improvement there. Having my own parking space is also a plus. The only criticism I have… See More

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Jackson Grove Manager

08/17/2019

Thank you for your review. We are glad you are enjoying the new updates being made to make your living experience at Jackson Grove more enjoyable. We have many more updates coming your way soon!

Verified Resident 679483 • vrp • 2018 - 2019

08/14/2019

It's good for the value. I moved in with it being my first apartment and I'm fairly satisfied. The complex tends to smell like weed and can be kind of unclean but the staff has been wonderful. The apartment has always felt kind of cheap to… See More

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Jackson Grove Manager

08/17/2019

Thank you for your review. We are glad you are enjoying your home at Jackson Grove!

Verified Resident 679482 • vrp • 2016 - 2019

08/14/2019

I have not had security issues at Jackson, however recently the key pad that been on the front door of the building I live in was removed and not replaced. Sometimes, there have been people taking more than one parking space up when they park. However,… See More

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Jackson Grove Manager

08/17/2019

Thank you for your review. We are glad that you are enjoying your home at Jackson Grove. We are working diligently to update and replace with better, higher tech replacements.

Verified Resident 678809 • vrp • 2019

08/14/2019

The residents and staff at Jackson Grove are always very pleasant and friendly. I appreciate the advances that the complex is making to improve the quality of the living experience. My roommate and I have been here for 8 months and they have already changed a… See More

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Jackson Grove Manager

08/17/2019

Thank you for your review. We are glad you are enjoying the new enhancements being made at Jackson Grove. There is much more coming your way!

Verified Resident 678808 • vrp • 2018 - 2019

08/14/2019

I was very satisfied how everything was handled when I was trying to move in. Staff done everything possible to accommodate me. Compared to my last apartment I lived in I am highly satisfied. Staff is always available.

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Jackson Grove Manager

08/17/2019

Thank for your review. We are happy that you are enjoying your new home at Jackson Grove.

Verified Resident 678807 • vrp • 2015 - 2019

08/14/2019

Ever since Morgan Properties took over, it has gone to crap. Sure, they repaved the parking lot. And now it is always covered in garbage. They built a ramp to the dumpster. It, too, is always covered in garbage. They started to convert my living room… See More

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Jackson Grove Manager

08/16/2019

Thank you for your review. We are sorry that you feel we are not doing enough to keep the compactor clear. Maintenance works diligently to try to keep the grounds clean. Your washer/dryer should be completed next week. We have always had pest control available every week. Please contact the office at [email protected] to discuss your concerns.

Verified Resident 678495 • vrp • 2018 - 2019

08/14/2019

Honestly, I love it. Its very peaceful, quiet, everyone is friendly as well as their pets, the cleaniness is great. My ONLY issue is that there should be a designated smoking area. Or at least trashcans or pots for cigarette buds.

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Jackson Grove Manager

08/16/2019

Thank you for your review. We appreciate the time you took to give us more ideas!

Verified Resident 678494 • vrp • 2019

08/14/2019

So far it's been okay. There were some problems that were not made aware when I met for viewing the apartment but it was taking care of very quickly which was a plus. But I always appreciate all things laid out up front

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Jackson Grove Manager

08/16/2019

Thank you for your review! Morgan Properties strive for excellence in customer service. Please do not hesitate to email us at [email protected] if there is anything you would like to discuss.

Resident • 2017 - 2019

04/23/2019

I moved here from Kentucky in 2017, and the staff made my move very easy. They were honest about prices, the amenities, etc. I have been there 2 years and I'm overall saftisfied! There are a few noise issues with neighbors blasting their music, but they're… See More

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Jackson Grove Manager

04/25/2019

Thank you for your review, we appreciate your time. We have a new pest control company and please contact us at [email protected] if you are having any issues with pests.

HahaUsername12345 • Resident • 2018

02/01/2018

ABSOLUTELY ABYSMAL. This is the most disgusting place I’ve ever rented from. If you’re looking for a new apartment, avoid this place like a diseased needle. And speaking of needles, don’t be surprised when you see them discarded in the parking lot, bushes, common grounds, etc.… See More

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Prospective Resident • Visited 2017

04/11/2017

Complaint Description: NEVER RENT FROM THIS PLACE? SCAM & CHEAT Refused a refund of $300 deposit fee for an apartment I did not move into. On March 28, 2017 I submitted an application to JACKSON Grove Apartments for a 1bed room unit with a move in… See More

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capetowngirl • Resident • 2014 - 2016

12/06/2016

As a single mother safety was important to me and my son. However, we are supposed to have safety doors on the outside ends of the building. The outside "security door" has been broken for a year. They fix it and the residents keep breaking it… See More

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Resident • 2013 - 2016

09/10/2016

I lived in Jackson Groves apartments for three years. Although management has changed several times, I have had nothing but positive results. The staff has always been friendly and if there was a problem, quick in response. It is quiet, no bugs, and we'll kept. Lynn… See More

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thompssarah • Resident • 2016

05/05/2016

I moved into Jackson Grove February of 2016, and have absolutely LOVED living here! Maintenance is very responsive and competent; I requested the screen on my patio door be fixed and while they were making that repair, they noticed something amiss with my a/c that hadn't… See More

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Resident • 2013 - 2016

04/14/2016

The parking is horrible. People are so lazy here they will park in hanicapped and in the emergency lane instead of walking. Even better when they completely block the parking lot so you have to try and squeeze by. Trashy people live here. Smells terrible in… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site
Washer and Dryer Available

Parking

Off Street Parking Available

General

24-Hour Management Availability
Air Conditioner
Amazon Hub Package Lockers
BBQ and Picnic Area
Balcony or Patio
Carpet
DishWasher
Dog Park
Fitness Center
Fitness and Recreation Track
Free Weights
Microwave
On-Site Maintenance
On-Site Management
Outdoor Ping Pong and Foosball Tables
Package Receiving Service
Playground
Pool
Public Transportation
Putting Green
Refrigerator
Short Term Lease Available
Smart Home Technology Systems
Soccer Field
View
Window Coverings

Pets

Cats Allowed
Fee: $300
Rent: $20
Pet Limit: 2
Comments: 2 Pets Max. 300 for first/$150 additional
Dogs Allowed
Fee: $300
Rent: $20
Restrictions: Breed Restrictions Apply.
Pet Limit: 2
Comments: 2 Pets Max. 300 for first/$150 additional

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$820 - $906
SQ. FT.
700
Available
Avail.
6 Units
Model
One Bedroom

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$975 - $1,246
SQ. FT.
900
Available
Avail.
9 Units
Model
2 Bedroom

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Nestled in a wooded grove near the banks of the Stones River, you'll find our beautiful apartments in Nashville, TN at Jackson Grove. A warm and friendly community that offers a convenient location to the neighboring city of Nashville. As a resident, you'll gain unbeatable access to our newly renovated one and two bedroom apartment homes that come standard with impressive neighborhood benefits and in-home features. With area shopping plazas, educational facilities, business centers, restaurants and entertainment all within walking distance, we take the stress out of everyday life. Our available floor plans won't stay that way for long. Stop by today to reserve your future home!

Office Hours

Sunday: Closed
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 10:00 AM - 04:00 PM

Questions & Answers

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Frequently Asked

Who manages Jackson Grove?
Morgan Properties

What is the pet policy at Jackson Grove?
Cats Allowed
Fee: $300
Rent: $20
Pet Limit: 2
Comments: 2 Pets Max. 300 for first/$150 additional
Dogs Allowed
Fee: $300
Rent: $20
Restrictions: Breed Restrictions Apply.
Pet Limit: 2
Comments: 2 Pets Max. 300 for first/$150 additional

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath

What is the move-in special?
$300 Off Rent! Must move-in by 1/31/21. Limited time offer. Contact the leasing office restrictions and details. We are open for in-person tours by appointment. Virtual tours are also available, as well as contactless paperwork. Contact us today for more information.