Southpoint at Stones River
#15,506 #6 #371

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Southpoint at Stones River

1800 Oakwell Farms Lane, Hermitage, TN 37076
(152 Reviews)
$1,176 - $1,497/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

$1,253

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath

$1,176

See Floor Plan Details

2 Bedrooms

2 Beds, 1.5 Baths

$1,227

See Floor Plan Details

2 Beds, 2 Baths

$1,497

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

C-

Review Ratings

Noise

2.3

Grounds

2.3

Safety

2.3

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

3

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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Southpoint at Stones River Reviews

(142)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospectiveVisited 2024

2/1/2024

INCOMPETENT AND INCONSIDERATE

I’ve never actually written a review for a company for housing but this place is obscured trying to get a hold to during your application process. I went by the office multiple times the office was closed on a Saturday prior to snow falling. During… See More >
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    anonymous

    Resident 2022 - 2023

    10/3/2023

    Overpriced terrible experience

    Terrible experience maintenance was non existent. One year to replace a shower faucet. Leasing agent and different amounts for rent every month. Moved out the first of May. Gave the prior Leasing agent my notice that I would not renew the lease. A month the… See More >
    Review Author Icon

    anonymous

    Resident 2019 - 2023

    8/21/2023

    The ongoing and Frequent turnover of management and staff is an issue. No maintenance staff and 1 person in the leasing office who doesn’t start answering phone calls til hours into the shift. No sense of urgency. Air conditioner out, 5th day still waiting and… See More >
      Review Author Icon

      anonymous

      Resident 2019 - 2022

      8/28/2022

      This is a bunch of poop

      My upstairs neighbors think it's ok for them to allow their dogs pee off the balcony. I live at stonesriver (Oakwell Farms) MANAGEMENT DOES NOTHING. My outdoor carpets are ruined. My beautiful flowers smell like piss. This is a fireman, you would think he would… See More >
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        Resident 977280

        Verified Resident 2015 - 2021

        12/1/2021

        Maintenance team and office staff are exceptional in addressing any challenges concerns. We are happy with the location of our apartment to the freeway and local businesses. Although current accommodations are dated, that is by choice.

          Manager

          1/5/2022

          Southpoint at Stones River
          Thank you again for taking the time to let us know how we did. We hope you have a great day!

          Updated Review

          Review Author Icon

          Resident

          Resident 2000 - 2021

          11/14/2021

          I've lived here since 2000 and I really like my home. Not having a garage is the only thing I would like to change but it's not enough of an issue to make me want to move. The grounds are always kept up and the… See More >

            Updated Review

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            Resident

            Resident 2021

            10/16/2021

            office staff is professional & attentive to concerns. maintanence & building lighting audits should be routine monthly to ensure optimum lighting on the property is in effect. this will detour those who seek to break into vehicles & apartments. pet waste canisters are needed to… See More >

              Updated Review

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              Resident

              Resident 2017 - 2021

              10/15/2021

              I recall doing this for the property managers when Oakwell Farms was the title of the property. But since I couldn't retrieve that 'glowing' appraisal I will simply state that the maintenance crew and their attitude towards service here is what I most treasure… See More >

                Updated Review

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                Resident

                Resident 2021

                10/14/2021

                Should have read the reviews first but was very limited on time to move. The amount of spiders, bugs, insects, and any other creepy crawling thing that comes out of the carpet is mind blowing. Also, when moving in, the carpet looked like a disaster.… See More >

                  Updated Review

                  Review Author Icon

                  Resident

                  Resident 2021

                  10/13/2021

                  I love living in this apartment complex where you are a Stones throw of downtown but feel like you are in the country. Surrounded by mature trees, walking distance to Pearcy Priest Lake and Nashville Shores. Two pools, resident office space, gym,… See More >
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                    Resident

                    Resident 2021

                    10/8/2021

                    We have had bugs in our apartment since I moved in. I have called and put in work orders 4 times and the bug guy has came and sprayed 3 times and we are still having issues and it appears that no one at the… See More >
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                      Resident

                      Resident 2018 - 2021

                      10/8/2021

                      Ive lived here for a few years and had no problems until the new management took over. They do not care about their residents, listen to concerns, or acknowledge that this is where people LIVE not just a business. They also refuse to take packages… See More >
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                        Resident

                        Resident 2013 - 2021

                        10/8/2021

                        I have been a resident for 8 years. The quality of the work has diminished and the time it takes to fill a request has increased. The have been car break-ins and there was a recent shooting in the parking lot--a robbery. The security… See More >

                          Updated Review

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                          Resident 886881

                          Verified Resident 2019 - 2021

                          8/12/2021

                          I have lived here for a year and a half and I'm just tired of fighting. I'm tired of the bugs and the constant delays in getting pest control. I'm tired of maintenance issues and beyond rude staff when I inquire why it takes weeks… See More >
                            Manager

                            9/2/2021

                            Southpoint at Stones River
                            Dear Resident, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to discuss this more with you to see how we can turn your experience around. Please feel free to reach out to the Property Manager directly at southpointsrmgr@greystar.com. -Southpoint Management
                            Review Author Icon

                            Resident 936369

                            Verified Resident 2021

                            8/8/2021

                            You all are not very good at getting back to people when they call about things being broken. I have to call three times for someone to come and I have only been here two months. I still have appliances not fixed.

                              Manager

                              9/2/2021

                              Southpoint at Stones River
                              Dear Resident, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to the Property Manager directly so we can discuss these issues. -Southpoint Management

                              Updated Review

                              Review Author Icon

                              Resident 908867

                              Verified Resident 2018 - 2021

                              8/4/2021

                              Southpoint at Stones River is a peaceful, beautiful complex that will make you feel like you live out in the country, unbothered by others. There are a lot of nice amenities and apparently more on the way. The gym is top notch.

                                Manager

                                9/1/2021

                                Southpoint at Stones River
                                Dear Resident, thank you for sharing your positive experience! -Southpoint Management
                                Review Author Icon

                                Resident 932102

                                Verified Resident 2018 - 2021

                                7/27/2021

                                SouthPoint at Stones River is a good place to stay and they welcome everyone and are always willing to listen to our requests let it be late payments due to the current situation, am so proud to call this my home

                                  Review Author Icon

                                  anonymous

                                  Resident 2020 - 2021

                                  7/20/2021

                                  Southpoint at Stone Rivers apartments are the worst!! We had flickering lights, circuit breaker faults and then a fire in the electric box and had to evacuate for several days. We were told by the fire inspector, the electric box needed to be upgraded to… See More >
                                    Manager

                                    9/2/2021

                                    Southpoint at Stones River
                                    Hi Andrea W., we regret to hear that you are displeased with your recent experience with us. We have been in contact with you and your clients multiple times regarding this issue, and I'm sorry to hear that you feel it was not handled appropriately, but I am more than happy to provide you with the correspondences or discuss this further offline. Please reach out to me directly if you would like to. -Southpoint Manager, southpointsrmgr@greystar.com
                                    Review Author Icon

                                    Resident 919992

                                    Verified Resident 2019 - 2021

                                    6/22/2021

                                    Lot of issues with interior paint, spiders, window and patio screens, washer, dryer, bath tub faucet, kitchen counter top. Sloppy work by maintenance during mov in, broken window mesh, walls with holes, patio doors not cleaned. Windows not painted.

                                      Manager

                                      7/2/2021

                                      Southpoint at Stones River
                                      It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. If you are willing, please call the office to speak with the manager further about your experience. -Southpoint Management
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                                      Resident 919091

                                      Verified Resident 2020 - 2021

                                      6/20/2021

                                      I initially called during business hours to report the extremely loud noise coming from the air conditioner after it was fixed a week before; however, no maintenance man came out... and that same evening, the air completely stopped working AGAIN. I called the emergency line… See More >
                                        Manager

                                        7/2/2021

                                        Southpoint at Stones River
                                        Dear Resident, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at (615) 885-0300 at your earliest convenience to discuss how we can turn your experience into a positive one. -Southpoint Management
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                                        Resident 917673

                                        Verified Resident 2016 - 2021

                                        6/16/2021

                                        I have only one concern and that is that "some" people try to throw out things that do not belong in the garbage bin. I'm speaking of furniture, mattrasses. I don't understand their reluctance to find a better way to get rid of such… See More >
                                          Manager

                                          7/2/2021

                                          Southpoint at Stones River
                                          Dear Resident, thank you for the high star rating! We are pleased to hear that you are happy with our valet trash service, as we want nothing more than to make life more convenient for our residents! We hope to hear from you again soon! -Southpoint Management
                                          Review Author Icon

                                          Resident 910528

                                          Verified Resident 2018 - 2021

                                          6/1/2021

                                          Maintainance and Management team is the problem. They have to take responsibility and be friendly. Ignore maintenance request is the problem to continue. They have to improve a lot. Maintainance staff shows as if they are busy, never listens to the problem properly, and answers/replies… See More >
                                            Manager

                                            6/2/2021

                                            Southpoint at Stones River
                                            Dear Resident, we're disappointed to hear of the negative experience you had at Southpoint. I'd love to hear more about your experience so I can help to improve it in the future, please don't hesitate to reach out to me directly at southpointsrmgr@greystar.com or 615-885-0300. -Southpoint Manager
                                            Review Author Icon

                                            Resident 909609

                                            Verified Resident 2020 - 2021

                                            5/29/2021

                                            It is a good community and the people in the office are real nice and I like how when you call for a maintenance problem they are very persistent on getting the problem fixed. I like how we have two pools and a fitness center.

                                              Manager

                                              6/2/2021

                                              Southpoint at Stones River
                                              Dear Resident, we are so happy to read such a great review about Southpoint at Stones River! We love hearing about our residents enjoying the place they call home. Stop by and see us again soon! -Southpoint Management
                                              Review Author Icon

                                              Resident 908470

                                              Verified Resident 2018 - 2021

                                              5/26/2021

                                              I have never seen a security guard since i have lived here. Was not told there was one. The inside of this particular apartment, mainly is as old as the building when built. Really needs to be updated based on the rent and what… See More >
                                                Manager

                                                6/2/2021

                                                Southpoint at Stones River
                                                Dear Resident, thank you for taking the time to leave a review! We do offer a line of Luxe units that are fully renovated, we would love to show them to you if you'd like to take a visit to our leasing office! Additionally, we hope you look forward to all the updates we are doing to the exterior of the building, we're sure you will love it! -Southpoint Management
                                                Review Author Icon

                                                Resident 908008

                                                Verified Resident 2021

                                                5/25/2021

                                                This is a awesome community with great rates. It is in the perfect location and anything you need is close by. They have a friendly and knowledgeable staff, I have friendly neighbors, and they offer some awesome amenities! I am one happy tenant!

                                                  Manager

                                                  6/2/2021

                                                  Southpoint at Stones River
                                                  Dear Resident, thank you for taking the time to leave a review for us at Southpoint at Stones River. We're happy we could meet your expectations! We hope to see you again soon! -Southpoint Management

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed
                                                  This community is managed by

                                                  Willow Bridge Property Company

                                                  B
                                                  B
                                                  Communities
                                                  659

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is security like?

                                                  Frequently Asked

                                                  How is Southpoint at Stones River Rated?
                                                  Based on 152 number of votes by renters, Southpoint at Stones River is currently rated 2.9 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Southpoint at Stones River?
                                                  Southpoint at Stones River is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Southpoint at Stones River is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at Southpoint at Stones River?
                                                  Southpoint at Stones River is rated 2.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  How safe is Southpoint at Stones River?
                                                  Southpoint at Stones River is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  Southpoint at Stones River is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  How satisfied are residents with the staff at Southpoint at Stones River?
                                                  Southpoint at Stones River is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Who manages Southpoint at Stones River?
                                                  Willow Bridge Property Company
                                                  What is the pet policy at Southpoint at Stones River?
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  Southpoint at Stones River

                                                  February 2024

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                                                  Southpoint at Stones River is an apartment in Hermitage in zip code 37076. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,176 - $1,497. Nearby cities include Old Hickory, Mount Juliet, Mt. Juliet, Madison, and New Baden.

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