The Oaks

(77 Reviews)
842 North Parkway, Jackson, TN 38305

Floor Plans & Pricing

1 Bedroom

The Magnolia

1 Bed, 1 Bath | 720 sq. ft.

Not Available

2 Bedrooms

The Pines

2 Beds, 1 Bath | 862 sq. ft.

Not Available

The Maple

2 Beds, 1.5 Baths | 1,008 sq. ft.

Not Available

3 Bedrooms

The Weeping Willow

3 Beds, 1.5 Baths | 1,250 sq. ft.

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D

Noise

1.0

Grounds

1.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

F

Average time to respond to reviews

270 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(77)

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  • Recently Lived In
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Updated Review

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anonymous

Resident 2017 - 2020

10/5/2020

Lived here since 2017, and should have moved out when Monarch bought the place. The maintenance team didn't know how to weld properly and got soot all over the house. They got cleaners to get the carpets and walls, but had to have them comeSee More >
Manager

7/2/2021

The Oaks
Hello, we are sorry that you are unhappy with the service after Monarch purchased The Oaks at Jackson. Please feel free to reach out to us at [email protected] to discuss your issues further!
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anonymous

Resident 2019

12/2/2019

this was my first rental & this was literally the worst mistake I've ever made!! The lady in the office is a total snob. I'm a single mother working full time & in school. She couldn't believe I could afford to live here even whenSee More >
Manager

12/31/2019

The Oaks
Hello. Thank you for leaving a review. We are under new management and we have a completely new office staff. We would like to know how we can make your stay more enjoyable. We value you as a resident. Please reach out to us at [email protected] Thank you for choosing The Oaks.
Avatar

Verified Resident 623022

VRP 2016 - 2019

4/3/2019

Community experience has been great. Overall we have not had any problems. Only thing is when the water has to be shut off that's an inconvenience to the complex when you don't know in advance. But they try to tell u

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Verified Resident 622348

VRP 2019

4/1/2019

I would love for everybody use this website , very reliable and convenient. They will help you through all of your needs. Share it to all of your friends and family . Nothing can beat that from what it is

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Verified Resident 618760

VRP 2019

3/22/2019

It helped me select the best places for me to reside. I am very picky about the area and ratings where I live. This site really helped me with my decision. I recommend this site to everyone interested in apartments.

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Verified Resident 615777

VRP 2017 - 2019

3/14/2019

I've lived here at the Oaks for over two years now. The management and maintenance team are super helpful and friendly! They have a few helpful amenities to accommodate pets, outdoor gatherings, and even an on site laundry room! ??

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Verified Resident 604566

VRP 2019

3/13/2019

I have not a problem at all. But it was my first time using this app. Have some difficulty but got the hang of it. I will use it again in the future. I will recommend this app to my friends and family.

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Verified Resident 541265

VRP 2018 - 2019

3/4/2019

I enjoy living at The Oaks in Jackson, TN. It is located near a major supermarket and several fast food restaurants and car repair shops. The apartments have good outside lighting to make the residents feel secure.

Manager

9/10/2018

The Oaks
Thank you for your review. Please call the office at 731.422.6334 and we will be happy to assist you in any way.
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Verified Resident 541860

VRP 2016 - 2019

2/25/2019

Maintenance staff are courteous, reliable. Efforts are made to repair/replace anything that doesn't work. Staff are polite. Don't know too many of the neighbors. Lots of short-term residents that move.

Manager

9/11/2018

The Oaks
Thank you for your response. We love our Residents and want everyone to feel at home. Please contact the office at 731.422.6334 and we will be happy to assist you in any way.
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Verified Resident 109664

VRP 2014 - 2019

1/15/2019

Friendly staff, convenient location, safe neighborhood. Apartment is dated but upon lease renewal management is good to gradually add updates. Maintenance is stretched thin at times but they do a great job prioritizing! Convenience of everything being close is awesome?? Safety is a must, thisSee More >
Manager

11/1/2014

The Oaks
Thank you for the kind words about The Oaks! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
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Verified Resident 576829

VRP 2016 - 2018

12/24/2018

Love it I like everything about living here and really like how clean they keep the grounds, pool, laundry, parking lot etc. everyone does a great job of making everything look really good. Most neighbors are really nice.

Manager

12/3/2018

The Oaks
Thank you so much for the review!! We hope to continue to provide a great experience for you! If there is anything we can do to assist you, please call the office at 731.422.46634.
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Verified Resident 338893

VRP 2016 - 2018

12/24/2018

Very nice community, only issue is the parking , not enough parking, and no parking permits....I think it would help....i enjoy the convenience of where it is...and wished i had got one of the town houses, because of my knees

Manager

5/23/2017

The Oaks
Thank you for your positivity! We wish you the BEST in your stay at The Oaks! We are here to serve you in every way possible! Please let us know if there is any way we can assist you!
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Verified Resident 584241

VRP 2018

12/17/2018

Very helpful staff. Very friendly and willing to help making it a lot easier when selecting your next apartment. The landscaping is beautiful and very well maintained.Love the dog park and the fact it's right on premises

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Verified Resident 578069

VRP 2018

12/6/2018

I was coming in from out of state and I was treated very well. Both Trisha and Allie where available to answer my questions and assist me in the online prosses. I am very grateful. My family arrived in Jackson and moved in that verySee More >
Manager

12/3/2018

The Oaks
Thank you so much for the review!! We hope to continue to provide a great experience for you! If there is anything we can do to assist you, please call the office at 731.422.46634. Have a fabulous day!
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Verified Resident 553711

VRP 2018

10/19/2018

I've only been here two weeks and it seems like a pretty good Community to live in. The office staff are professional, the maintenance staff are professional, and there is little noise from my neighbors. The grounds are kept well.

Manager

10/11/2018

The Oaks
Thank you so much for your review! We are so glad you enjoy the Grill Area. Please give us a call at 731.422.6334 if there is anything we can do to assist you!
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Verified Resident 558832

VRP 2018

10/17/2018

In love very quiet actually to be down town from the mall,eating places the community is great if you do not like drama this will be best for you other than that do not bring it here or u will be spotted lol very niceSee More >
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Verified Resident 554223

VRP 2018

10/11/2018

The office women are very professional and helpful. They were there to help with any and everything we needed. We love our open floor plan and the location of our apartment. Our washer and dryer were delayed on delivery but the laundry center was verySee More >
Manager

10/11/2018

The Oaks
Thank you so much for the positive review! We are ALWAYS here to help! If there is anything we can do to assist you, please give us a call at 731.422.6334!
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Verified Resident 510989

VRP 2017 - 2018

7/9/2018

Nice landscape Apartments, on-time maintenance, good Hospitality staff, Well Service swimming pool clean quiet washer and dryer with bathroom working class Apartments and nice and quiet also the grounds are maintain well

Manager

7/11/2018

The Oaks
Thank you for your Review! We are so excited to have wonderful residents like you!
Avatar

Verified Resident 510855

VRP 2017 - 2018

7/9/2018

Great community to live in! I've had very few issues, and they were solved with the most concerned urgency! Parking is a little iffy sometimes, but not too bad. It is super convenient living so close to the hospital, but also pretty noisy. I gotSee More >
Manager

7/11/2018

The Oaks
Thank you so much for your Review! We are so excited o have wonderful residents like you! Please contact the office if there is anything we can do to assist you! 731.422.6334
Avatar

Verified Resident 347572

VRP 2017 - 2018

6/30/2018

Very pleasing to live at, minimal disruption and friendly staff. Gets work done very quickly and promptly with the new maintenance staff. Am very pleased with the change in maintanince management and have been pleased with the quality of work that he and his teamSee More >
Manager

5/23/2017

The Oaks
Thank you for your Review! We hope your stay continues to be wonderful! We are here to serve you!!
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Verified Resident 505200

VRP 2018

6/25/2018

It is really nice, quiet, and clean. THE PEOPLE IN THE OFFICE IS REAL PROFESSIONAL. IF YOU NEED ANYTHING THEY WILL GET RIGHT ON THE JOB. IF YOU NEED TO GO SHOPPING EVERYTHING IS RIGHT HERE CLOSE TOGETHER SO YOU DON'T HAVE TO TRAVEL FAR.

Manager

6/26/2018

The Oaks
Thank you so much for your review! We hope you continue to love your new home!! Please contact the office if there is anything we can do to make your stay better!
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anonymous

Resident 2016 - 2018

5/16/2018

I have lived in this apartment complex since I began nursing school in fall 2016. I renewed my lease for a second year due to the cheaper rental prices since I was still in school. I can say that you get what you pay for.See More >
Manager

7/11/2018

The Oaks
Thank you for your Review. We are under new management and have a wonderful new Maintenance supervisor. Please contact the office if there is anything we can do to assist you. 731.422.6334
Avatar

Verified Resident 478271

VRP 2018

4/19/2018

A lot of things have been wrong with the apartment, and this is only my 4th month here. First day here my tub shower drain was clogged. The upstairs toilet overflowed, and leaked downstairs into the kitchen. Ice maker doesn't work, when it was hookedSee More >
Manager

4/25/2018

The Oaks
Hi! We apologize for the maintenance issues you have mentioned. Please contact the office at 731.422.6334 so we can make sure all issues are resolved!
Avatar

Verified Resident 477013

VRP 2018

4/16/2018

Very nice apartments in the heart of Jackson. It could use a park for kids but I'm sure they will be just fine with the pool. The inside of the apartments are nice and looks brand new. I don't have any complaints at all.

Manager

7/11/2018

The Oaks
Thank you so much for your Review! We are so excited to have wonderful residents like you! Please contact the office if there is anything we can do to assist you! 731.422.6334
Avatar

Verified Resident 469730

VRP 2018

3/28/2018

It's a good place to live I just moved in so I can't really say...one thing i don't like about these apartments is the parking its not fair for those that live here have nowhere to park...the only bad thing so far

Manager

7/11/2018

The Oaks
Thank you for your Review. Please contact the office if there is anything we can do to assist you! 731.422.6334

Features & Amenities

Laundry
  • Laundry On-Site
  • Washer/Dryer Connections
  • Washer/Dryer Rental Available
Pets
  • Cats Allowed
  • Dogs Allowed
Other
  • Award Winning Landscaping
  • Cable Included
  • Ceiling Fan
  • Convenient to Chickasaw State Park
  • Convenient to McKellar/Sipes Airport
  • Fireplaces in Select Units
  • High-Speed Internet
  • Pet Park
  • Private Balcony/Patio
  • Resident Events
  • Spacious Floor Plans
  • Sundeck
  • Townhome Floor Plans
Show Less
Show More

Leasing

Redefining the way people experience apartment living in Jackson, Tennessee. Located just a few blocks from I-40, Old Hickory Mall, Jackson State Community College, University of Memphis at Lambuth, Lane College, and Union University, our community sits within close distance of the seemingly endless restaurant, shopping, and entertainment options that Jackson has to offer. Only minutes away from the renovated Downtown Jackson where you would find plenty of entertainment options from Farmers Markets to concerts and live entertainment. Fall in love with our open-aired kitchens and bathrooms and generous closets give our luxury apartment homes a sophisticated and modern design.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 04:00 PM
This community is managed by

Monarch Investment & Management Group

B
B
Communities
274

Questions & Answers (0)

Frequently Asked

What are noise levels like at The Oaks?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Oaks?
The community is rated 1/5 stars, signifying no satisfaction on average.
How safe is The Oaks?
The community is rated 2/5 stars, which is considered being slightly safe on average.
How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 270 days to their community reviews in the past year.
Who manages The Oaks?
Monarch Investment & Management Group
What is the pet policy at The Oaks?
Cats Allowed
Dogs Allowed
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 1 Bath
2 Beds, 1.5 Baths
3 Beds, 1.5 Baths

Contact Property

The Oaks

July 2021

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Baths

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The Oaks is a 720 - 1,250 sq. ft. apartment in Jackson in zip code 38305. This community has a 1 - 3 Beds, 1 - 1.5 Baths Nearby cities include Humboldt, Bells, Milan, Alamo, and Trenton. 38301, 38343, 38006, 38358, and 38001 are nearby zips.