Review History for mcoopers77

The Reserve at Johnson City


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mcoopers77

Resident 2014

11/6/2014

Being one of the first couples that moved in, my girlfriend and I have had a lot of construction to deal with over the months. That being said it was still worth it. The apartment is great. We really like the quality, fixtures, and "newness" of everything. The pool, club house, work out facility is great and very convenient. The whole place is very nice to look at and location is great. What makes this place the best though is the staff. From the women in the office to the guys doing maintenance; everyone goes above and beyond to help. I needed some lightbulbs changed once, told them it was no hurry. Minutes later the maintenance man was good to go. Anytime there has been an issue that I have needed addressed, it gets taken care of in a timely manner. If for some reason it is not gong to be able to be done they let me know when and why. Staying here feels more like a resort sometimes than an apartment. I hate to leave this place. I could tell from the first time I walked in and had a welcome package (Redbox/popcorn/cokes/chocolates) that I would like this place. We will miss this place and the staff greatly.
    Manager

    11/15/2014

    Reserve Johnson City
    Thank you for taking the time to write this review. It means so much to our entire management team that you have enjoyed your stay at The Reserve. Our number one priority is our residents and we strive to make each resident feel this way.We are so sad to see you both go, but understand your need for a house/yard. Let us know if there is anything else you need during your transition time between your apartment and the house. We with you both the best of luck!

    Review 72 out of 77

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    The Reserve at Johnson City

    March 2024

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