Forest Ridge Apartments
#5,224 #18 #152

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Forest Ridge Apartments

9706 Smokey Ridge Way, Knoxville, TN 37931
(109 Reviews)
$1,440 - $4,155/mo
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Floor Plans & Pricing

1 Bedroom

The Cypress

1 Bed, 1.5 Baths | 860 sq. ft.

$1,460 - $2,918

3 Available Units

See Floor Plan Details

2 Bedrooms

The Autumnwood

2 Beds, 1.5 Baths | 1,000 sq. ft.

$1,440 - $2,565

3 Available Units

See Floor Plan Details

The Aspen

2 Beds, 1.5 Baths | 960 sq. ft.

$1,556 - $2,925

3 Available Units

See Floor Plan Details

The Magnolia

2 Beds, 2.5 Baths | 1,280 sq. ft.

$1,694 - $3,366

3 Available Units

See Floor Plan Details

The Bradford

2 Beds, 1.5 Baths | 1,000 sq. ft.

$1,634 - $2,723

1 Available Unit

See Floor Plan Details

The Willow

2 Beds, 1.5 Baths | 1,300 sq. ft.

$1,844 - $3,076

1 Available Unit

See Floor Plan Details

The Oak

2 Beds, 2 Baths | 1,380 sq. ft.

See Floor Plan Details

The Birch

2 Beds, 1.5 Baths | 1,100 sq. ft.

See Floor Plan Details

3 Bedrooms

The Dogwood

3 Beds, 2 Baths | 1,440 sq. ft.

$1,873 - $3,227

3 Available Units

See Floor Plan Details

The Maple

3 Beds, 2.5 Baths | 1,547 sq. ft.

$2,099 - $4,155

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

B+

Review Ratings

Noise

4.3

Grounds

3.6

Safety

3.4

Office Staff

3.7

Maintenance

4.1

Neighborhood

4.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

25

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

Forest Ridge Apartments Reviews

(109)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1236451

Verified Resident ā€¢ 2021 - 2024

3/19/2024

While I have not lived here for very long, several friends and family members of mine who have lived here for years are adamant that this community is in decline: entire amenities have been stripped, the gates have been out of service for over aā€¦Ā See More >
    Manager

    3/26/2024

    Forest Ridge Apartments
    Your satisfaction is important to us, so we thank you for taking the time to leave a review. Our team holds the upkeep of our community to a high standard, so we are disappointed to learn of your gate and amenity concerns. Additionally, while our prices have increased, our team has worked to ensure our prices remain in the same price range as similar homes in our area. We are sorry to hear you feel this way and would like to restore your comfort. When you get a chance, please give us a call or stop by our office for a chat. Thank you!
    Review Author Icon

    Resident 1229839

    Verified Resident ā€¢ 2023 - 2024

    2/26/2024

    The move in process was atrocious and took longer than necessary. We keep getting surprised by fees and other things that shouldn't happen yet are somehow our fault. I don't recommend this place unless you don't have pets and like BUGS (I've made requests forā€¦Ā See More >
      Manager

      3/2/2024

      Forest Ridge Apartments
      We appreciate your review and concerns. Our team strives to provide thorough information and prompt maintenance support, and we apologize if that has not been your experience. Please call or stop by the office so we can speak with you directly about your pest control needs. Thank you.
      Review Author Icon

      Resident 1227515

      Verified Resident ā€¢ 2023 - 2024

      2/18/2024

      The move to the area was very efficient with management coming from out of state. The maintenance team is outstanding and very professional. I've had a great experience with this community except parking.

        Manager

        2/21/2024

        Forest Ridge Apartments
        Thank you for sharing your out-of-state moving experience and complimenting our hardworking team. We aim to make the move-in process as easy as possible so residents can quickly settle into their new homes, and it was easy for you. Our team values your feedback on the parking and will make note of this as an opportunity to address. Please call or stop by the office anytime we can be helpful to you.
        Review Author Icon

        Resident 1225055

        Verified Resident ā€¢ 2020 - 2024

        2/9/2024

        I have been through 3 different management changes since living here and Highmark seems to be on their game; however, there are still improvements to be made. I have reached out numerous times about a bridge being built to connect the two sections of Autumnwoodā€¦Ā See More >
          Manager

          2/13/2024

          Forest Ridge Apartments
          Thank you for reaching out. We appreciate resident feedback and apologize if you have not heard from us. We have noted your comments about a bridge and are available to discuss this further with you. When you have a moment, please call or come by the office. We hope to see you soon.
          Review Author Icon

          anonymous

          Resident ā€¢ 2024

          2/7/2024

          Great experience!

          I just signed a lease with Forest Ridge and have had a great experience so far! Everyone within the office is extremely nice and helpful. I had so many questions and they were always answered kindly and fast. My leasing agent is Bradley and heā€¦Ā See More >
            Manager

            2/8/2024

            Forest Ridge Apartments
            Thank you for sharing your positive experience with us! We're thrilled to hear that you've had a great experience in our community. Providing excellent customer service is our priority, and we're glad to hear that everyone on our team has been extremely nice and helpful, especially Bradley, your leasing agent. We appreciate your recommendation and are delighted to have you as part of our community.
            Review Author Icon

            Resident 1221665

            Verified Resident ā€¢ 2021 - 2024

            1/30/2024

            I have loved living here for the most part. I will say that since the management shift, it has been less enjoyable. It is essentially impossible to get in touch with someone. I would also say that the rent jump when most jobs can'tā€¦Ā See More >
              Manager

              2/1/2024

              Forest Ridge Apartments
              Your satisfaction is important to us, so we thank you for sharing your generally favorable experience. We value maintaining open lines of communication with our residents and we are sorry if your experience has not reflected this. Our team has also worked hard to ensure our pricing remains in the same price range as similar homes in our area, so we would like to connect with you to alleviate your concerns. At your earliest convenience, can you please give us a call or stop by our office for a chat? We look forward to speaking with you.
              Review Author Icon

              anonymous

              Resident ā€¢ 2022 - 2024

              1/26/2024

              Great place to live

              We've lived here for almost 2 years and we've had nothing but a positive experience. The office staff are always helpful and friendly, and maintenance has been very knowledgeable and quick to show up when we've called with a problem. We're very happy here!ā€¦Ā See More >
                Manager

                1/29/2024

                Forest Ridge Apartments
                Thank you for your positive comments about our community and compliments for our wonderful team. We appreciate your residency!
                Review Author Icon

                Resident 1218505

                Verified Resident ā€¢ 2019 - 2024

                1/19/2024

                When we first moved in the apartments were under different management, and I was not happy. Too many reasons. Under the new current management, I see improvements almost every week, and I'm very satisfied with where I live. The value is definitely starting to showā€¦Ā See More >
                Manager

                1/22/2024

                Forest Ridge Apartments
                Thank you so much for taking the time to acknowledge our team's hard work! We are doing our best to continually improve the community, and we would love to hear from you if there are any ways we can uplift your experience. Feel free to get in touch with our office with any suggestions.
                Review Author Icon

                anonymous

                Resident ā€¢ 2023 - 2024

                1/11/2024

                Wonderful Community and Staff

                Community is fabulous and beautiful. Itā€™s always a pleasure to speak and talk with the office staff - and live to talk with Kelsey who is absolutely polite and helpful. Dakota, Molly, Bradley, Dillion and Logan are all helpful and make my day when Iā€¦Ā See More >
                  Manager

                  1/15/2024

                  Forest Ridge Apartments
                  Your review has knocked our socks off! Kelsey, Dakota, Molly, Bradley, Dillion, and Logan are top-notch professionals who go above and beyond for our residents, so it is very encouraging to know that you are fully satisfied with your interactions with them. We hope to continue to raise the bar.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2018 - 2024

                  1/8/2024

                  Great Place to Live!

                  I absolutely love my apartment community! The amenities are top-notch, the staff is friendly and responsive, and the location is convenient. The well-maintained grounds and modern interiors create a comfortable living space. Overall, it's a fantastic place to call home.ā€¦Ā See More >
                    Manager

                    1/10/2024

                    Forest Ridge Apartments
                    Thank you for your enthusiastic review and compliments on our welcoming team. We are delighted that you enjoy your beautiful apartment home and our unbeatable amenities and location. Our team hopes you will be staying with us for years to come.
                    Review Author Icon

                    Resident 1215468

                    Verified Resident ā€¢ 2017 - 2024

                    1/8/2024

                    The current owners have either poor software or poor management. I recently sent an email again to quit adding charges that are not in my lease. I have had nothing but issues including the first payment with new owners somehow did not goā€¦Ā See More >
                      Manager

                      1/11/2024

                      Forest Ridge Apartments
                      Thank you for sharing your experience with us. We value providing our residents with full transparency regarding any fees you may incur, and we are sorry to hear you feel otherwise. We will be glad to speak with you directly, so please email our regional customer care group at SouthAtlantic@Highmarkres.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
                      Review Author Icon

                      Resident 1214616

                      Verified Resident ā€¢ 2020 - 2024

                      1/5/2024

                      I like my neighbors. A lot of people don't pick up after their pets. The stairs going down to the mailbox is eroding, we need a bridge to cross the water run off. It gets swampy. It's a hazard, anyone could twist an ankle onā€¦Ā See More >
                      Manager

                      1/9/2024

                      Forest Ridge Apartments
                      Our team is delighted to hear our amazing residents have helped you feel at home. We like to ensure our residents have a pristine living environment, and we appreciate you sharing your observations with us. We would like to hear more, so please give us a call or stop by our office for a chat. Thank you!
                      Review Author Icon

                      Resident 1214506

                      Verified Resident ā€¢ 2021 - 2024

                      1/5/2024

                      Quiet for the most part. Just wish people would pick up after their pets and keep them on leashes. I feel the apartment is over priced for what I'm getting, such as mismatched appliances, vinyl facing over cabinets, flimsy window blinds. I've found other apartmentsā€¦Ā See More >
                        Manager

                        1/8/2024

                        Forest Ridge Apartments
                        We are glad our community has provided a peaceful living environment. We hear your concerns with our rental rates, which we base on market values, and are always here to provide clarity. Please do not hesitate to call or visit us in the office if you would like to discuss this matter further.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2023

                        12/31/2023

                        My family and I love this community!

                        My son and I recently relocated to Knoxville, TN a few weeks ago. The Forest Ridge team made our move seamless and informative. We truly enjoyed working with the Forest Ridge and look forward to our long term stay. :) I highly recommend this amazingā€¦Ā See More >
                        Manager

                        1/2/2024

                        Forest Ridge Apartments
                        We are thrilled to have you and your son as a part of our welcoming community! We strive to provide the best experience and love knowing that your move-in went as smoothly as possible. Thank you for your kind words!
                        Review Author Icon

                        anonymous

                        prospective ā€¢ Visited 2023

                        12/31/2023

                        Amazing staff and community

                        Forest Ridge Apartments offers an exceptional living experience. The location is unbeatable, with a tranquil atmosphere and beautiful surroundings. The apartment is spacious, modern, and well-maintained, with a nice kitchen and ample storage space.

                          Manager

                          1/2/2024

                          Forest Ridge Apartments
                          Thank you so much for taking the time to share your kind thoughts with us. We work hard to give our residents a relaxing community and beautiful apartment home, and we love knowing you have been impressed!
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2023

                          12/27/2023

                          Forest Ridge is really the BEST KEPT SECRET in Knoxville!!!

                          I absolutely love the forest ridge community. I resided at the community some years ago and currently have family living at Forest Ridge now. They really love this community. Maintenance is always quick to address issues and the leasing team has always been friendly andā€¦Ā See More >
                            Manager

                            1/2/2024

                            Forest Ridge Apartments
                            We cannot thank you enough for your glowing recommendation! It brightens our day to hear your family is enjoying our exceptional team, and we hope to have you back in our community one day.
                            Review Author Icon

                            Resident 1212093

                            Verified Resident ā€¢ 2022 - 2023

                            12/27/2023

                            When we initially moved in to our townhouse, the property was gated, well maintained and quiet. The gates have been removed, the trash constantly overflows causing rats, and the grounds are no longer well maintained.

                              Manager

                              1/3/2024

                              Forest Ridge Apartments
                              Thank you for sharing your experience with us. The upkeep of our community is a top priority for us, and we are sorry to hear you feel this way. We would like to learn more about your gate and groundskeeping concerns. At your earliest convenience, please give us a call or stop by our office for a chat. We look forward to speaking with you.
                              Review Author Icon

                              anonymous

                              prospective ā€¢ Visited 2023

                              12/27/2023

                              Love the positive changes!

                              This property has easy access to local shopping which is very convenient. There is new management and they have done an amazing job of making improvements. The pool is always open in the summer and kept clean, and the gym has more than I couldā€¦Ā See More >
                              Manager

                              1/2/2024

                              Forest Ridge Apartments
                              It is delightful to hear all of the things you love about our community! Nothing makes us happier than hearing our convenient location, amazing team, and fun amenities have made our community a good fit. Please reach out if we can ever be of service.
                              Review Author Icon

                              Sethferg123

                              Resident ā€¢ 2023

                              12/27/2023

                              This place is amazing!

                              I want to start off with I just moved in here a couple of months ago. I had Dakota help me through my whole process and she was amazing! I love my maple floor plan I moved into. It is a huge layout that hasā€¦Ā See More >
                                Manager

                                1/2/2024

                                Forest Ridge Apartments
                                We couldn't be happier to hear you are loving your home. Thank you for sharing about Dakota's fantastic assistance, and please don't hesitate to reach back out in the future!
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2023

                                12/27/2023

                                Pet friendly, quiet community !

                                We moved in around late October and we love it! Our unit was cleaned really well and is very spacious. My senior dog also adjusted really well, the community is quite large so theres lots of walking routes as well as a dog park! Theā€¦Ā See More >
                                  Manager

                                  1/2/2024

                                  Forest Ridge Apartments
                                  Our team is proud to have you in our community! We like to provide our residents with a seamless move-in, and we are glad you feel likewise. We hope to see you and your pup around.
                                  Review Author Icon

                                  anonymous

                                  prospective ā€¢ Visited 2023

                                  12/27/2023

                                  Great gym space and 3 swimming pools

                                  I toured this property and the staff was very kind and courteous! They have really nice amenities and I appreciate that they have townhomes as opposed to multilevel apartments, so you don't have neighbors above you.ā€¦Ā See More >
                                  Manager

                                  1/2/2024

                                  Forest Ridge Apartments
                                  Thank you for your interest in our community! We are thrilled that our team gave you such a great tour. Our team is always happy to assist residents and guests, so please be sure to reach out if we can help you find the right home.
                                  Review Author Icon

                                  Resident 1210855

                                  Verified Resident ā€¢ 2020 - 2023

                                  12/22/2023

                                  I want to start out by saying the last few months have been much better. We still don't have gates or a stop sign but at least we have our package system back. We moved here in 2020 and our apartment was not in newā€¦Ā See More >
                                    Manager

                                    12/28/2023

                                    Forest Ridge Apartments
                                    Thank you for sharing your experience as a loyal resident. We are glad our team's efforts are noticeable and have brought about positive changes. Providing a good living experience at an affordable cost is essential to us, and we will continue striving to make improvements. Our team is here to help and appreciates your feedback. Please stop by the office or give us a call anytime we can be helpful to you.
                                    Review Author Icon

                                    Resident 1209403

                                    Verified Resident ā€¢ 2022 - 2023

                                    12/17/2023

                                    Great maintenance response. Personnel in the leasing office are very helpful. Apartment itself is just right, just what I was hoping for moving from MA. I like how I can't hear my neighbors because of how the building is built.

                                      Manager

                                      12/20/2023

                                      Forest Ridge Apartments
                                      We love taking care of our residents, so it is great to hear you have been well served by our dedicated team. We are thrilled that you are loving your quiet home. If we can add to your daily comfort, please let us know!
                                      Review Author Icon

                                      Resident 1207105

                                      Verified Resident ā€¢ 2014 - 2023

                                      12/10/2023

                                      We for the most part have had a wonderful experience. The apartment is spacious and the amenities in the home are nice as well as the bathroom and large closets. We also enjoy how covenant the location is to everything.

                                        Manager

                                        12/13/2023

                                        Forest Ridge Apartments
                                        We are delighted to receive your compliments on our roomy and well-designed apartments, desirable amenity selection, and convenient location. Providing an excellent living experience is a priority, so your comments are uplifting. If there is anything we can do to further increase your satisfaction, please do not hesitate to call or stop by our office.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2023

                                        7/18/2023

                                        Poor Maintenance. Not cleaned properly before move in. No USPS delivery

                                        I moved into forest ridge a month ago into one of the "newly refurbished units". Despite the glossy coat of paint, there are tons of underlying issues. They left every bathroom vent in the house caked in dust, every toilet is caked in dust otherā€¦Ā See More >
                                          Manager

                                          7/21/2023

                                          Forest Ridge Apartments
                                          We appreciate you taking the time to reach out. We like to ensure our residents have a seamless move-in experience, and we are sorry if you feel otherwise. We are eager to learn more about your package concerns, so please give us a call or stop by our office for a chat. Thank you!

                                          Features & Amenities

                                          Laundry
                                          • Washer and Dryer Connections
                                          Parking
                                          • Boat Parking Available
                                          Pets
                                          • Dogs Allowed
                                            Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                            Less Info
                                            More Info
                                          • Cats Allowed
                                          Other
                                          • 9' Ceilings
                                          • Alarm System
                                          • BBQ and Picnic Area
                                          • Balcony or Patio
                                          • Basketball Court
                                          • Business Center
                                          • Carpet
                                          • Ceiling Fan
                                          • Clubhouse
                                          • Crown Molding
                                          • Digital Moving Concierge
                                          • Digital Thermostats
                                          • Dog Park
                                          • Eat-in Kitchen
                                          • Fitness Center
                                          • French Doors
                                          • Gated Access
                                          • Hardwood Style Flooring
                                          • High-Speed Internet
                                          • Linen Closets
                                          • National Relocation Program
                                          • On-Site Maintenance
                                          • Online Resident Services
                                          • Pet Spa
                                          • Playground
                                          • Pool
                                          • Pre-qualified Renter's Insurance Available
                                          • Premium Cabinetry
                                          • Racquetball Court
                                          • Recreation Room
                                          • Resident Car Care Center
                                          • Security Deposit Alternative Available
                                          • Spacious Closet
                                          • Sunrooms
                                          • Tennis Court
                                          • Two-Inch Blinds Throughout
                                          • Volleyball Court
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                                          Leasing

                                          The best-kept secret in Knoxville, Tennessee! Make your way home to Forest Ridge Apartments, explore the endless possibilities, and create memories that will last a lifetime! Each apartment home features energy-efficient appliances, spacious walk-in closets, and wood-style flooring. Lounge the day away by one of our two resort-style swimming pools or fire up the grill at the picnic area. Break a sweat in the fitness center or invite your neighbors for a friendly match at the tennis court. You can have it all at Forest Ridge Apartments!
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                                          Office Hours

                                          • Sunday: Closed
                                          • Monday - Friday: 10:00 AM - 06:00 PM
                                          • Saturday: 10:00 AM - 05:00 PM
                                          This community is managed by

                                          Highmark Residential

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                                          Communities
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                                          Questions & Answers (0)

                                          Frequently Asked

                                          Based on 109 number of votes by renters, Forest Ridge Apartments is currently rated 3.4 out of 5 stars.
                                          Forest Ridge Apartments is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                          Forest Ridge Apartments is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                          Forest Ridge Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                          Forest Ridge Apartments is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                          Forest Ridge Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                          Forest Ridge Apartments is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                          Managers have responded to 100% of their community reviews in the past year.
                                          Managers have replied within 4 days to their community reviews in the past year.
                                          Highmark Residential
                                          Dogs Allowed
                                          Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                          Cats Allowed
                                          1 Bed, 1.5 Baths
                                          2 Beds, 1.5 Baths
                                          2 Beds, 2 Baths
                                          2 Beds, 2.5 Baths
                                          3 Beds, 2 Baths
                                          3 Beds, 2.5 Baths

                                          Contact Property

                                          Forest Ridge Apartments

                                          March 2024

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                                          Beds

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                                          Baths

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                                          Forest Ridge Apartments is a 860 - 1,547 sq. ft. apartment in Knoxville in zip code 37931. This community has a 1 - 3 Beds, 1.5 - 2.5 Baths, and is for rent for $1,440 - $4,155. Nearby cities include Powell, Louisville, Farragut, Alcoa, and Clinton.

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