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Gateway at Knoxville

 
 
 
 
 
 

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Resident · 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2014
Gateway has probably the best prices in town. The Apartments are nice especially if you decorate and take care of them. However, The staff hurts them. They ignore some maintenance calls, such as fixing a thermostat that doesn't read temp. The overages are highly skewed as well and can be unfair to those that aren't home much due to work and school. I signed with gateway because I thought I could pay $384 for 6 months lease. I signed and then I am informed later my rent will be $459 because their office workers who are no older than 23 thought wrong. The street light behind my building is out but otherwise the grounds are perfectly safe. Even though they should actually close the gate at night. The managers are perfectly nice and great, but you have to talk with them. The office workers who are college kids don't write important stuff down that is important. I've been asking for 3 months now to get my july statement put online so I can use a credit card to build credit with no success because of them. Gateway is the perfect place for college kids if you can get past some of the poor organization due to the college kids they staff. Also, the only other downfall of gateway is slow internet. I would rather have comcast internet than pavlov internet to go with the best comcast cable set up I've ever seen.
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Gateway at Knoxville

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