Gateway at Knoxville
Resident · 2016 - 2018
University Park had its perks the first year I lived here, but the quality seems to have decreased. The office has inconsistent hours. They once closed mid-day unnanounced on a weekday. Maintenance was once reliable, but is no longer so. My apartment had a leak and maintenance took a week to come. They fixed the leak, but it had already caused mold. Each time we filed a reuqest for mold, they did a half job so we got more mold. My roommate's doorknob was installed upside down and they did not try to fix it. They charged us for blinds that were broken even though the move in forms insisted that they were not good to begin with.