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Quarry Trail

3999 Highland Crest Way

Knoxville, TN 37920

 
 
 
 
 
 

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Resident · 2015 - 2018
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12/21/2018
Quarry Trail will never get a positive recommendation from me. I always paid my rent on time and was sure to keep everything in good condition. Shortly after moving in, my roommates and I noticed that many stains were rising in our carpet all throughout the apartment. Sure, we should've contacted the leasing office immediately to address this issue. But being young and inexperienced tenants we let this issue slide and just periodically deep cleaned the carpets ourself to compensate. After moving out (after 3 years of living there), I hadn't heard from them until about 4-5 months later when they sent me a bill for 'damages' that was over and beyond anything that I owed to them. They charged for complete carpet replacement for a carpet that they know they should've replaced before we even moved in. They also charged for many other little things that they didn't even have photo proof of. After arguing certain items, the bill was cut down due to lack of proof but was still over and beyond what was necessary. I see this to be a complete scam and am very upset that I was taken advantage of as a young person. I recommend that you don't think twice about renting from Quarry Trail unless you want to pay an extra 3 months rent after moving out.
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