Steeplechase Apartments
#20,682 #47 #484

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Steeplechase Apartments

5800 Central Avenue Pike, Knoxville, TN 37912
(285 Reviews)
$699 - $1,355/mo

Floor Plans & Pricing

1 Bedroom

A3

1 Bed, 1 Bath | 670 sq. ft.

$824 - $1,024

13 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 519 sq. ft.

$699 - $869

8 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 569 sq. ft.

$755 - $945

4 Available Units

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 936 sq. ft.

$965 - $1,155

7 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,061 sq. ft.

$997 - $1,202

4 Available Units

See Floor Plan Details

B1

2 Beds, 1.5 Baths | 791 sq. ft.

$844 - $1,044

3 Available Units

See Floor Plan Details

3 Bedrooms

C1 TH

3 Beds, 2 Baths | 1,200 sq. ft.

$1,165 - $1,355

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Steeplechase Apartments Reviews

(284)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2015 - 2023

10/2/2023

Horrible Property Manager

The property manager Amanda is easily the worst human being I have ever met in my time here. I’ve lived here since 2015 and the place gets progressively worse. They had a B rating when I first moved here. Now they are a certified F.… See More>
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    steeplechasehorrorstories@gmail.com

    Resident 2022 - 2023

    2/21/2023

    Constant problems

    First I'd like to say, if you are a resident here and would like to air your grievances, please send your story to . We moved here around 7 months ago and the entire experience has been an absolute nightmare. Before we could even move… See More>
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      anonymous

      Resident 2021 - 2022

      12/7/2022

      Horrible place to live. AVOID AT ALL COSTS

      Living here was an all around horrible experience. I stayed there for a year and there was a hole in my roof that leaked the entire year when it rained and left the floor wet and the sealing soft. My dishwasher was broke the entire… See More>
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        anonymous

        Resident 2020 - 2022

        3/23/2022

        I am a current resident at Steeplechase. Overall, the experience has not been as bad as many of the reviews posted here. I can recall one time in the fall of 2021, there was a sewage blockage somewhere in the system causing raw sewage (feces,… See More>
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          anonymous

          Resident 2019 - 2020

          12/27/2021

          So everything was great until… I signed a 1 year lease and my 1 year was up and they “extended” my lease without permission and tried to charge me for 3 extra months. Then the maintenance is horrible there my wall outlets in my kitchen… See More>
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            anonymous

            Resident 2018 - 2021

            11/20/2021

            DO NOT LIVE HERE AT ALL. If you can find a different apartment complex and afford it then do it. This place is awful. Maintenance requests take forever and at one point I had to file a complaint to the city because of how long… See More>
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              anonymous

              Resident 2021

              9/21/2021

              Do not rent!! CATHY at the front desk is no help and unprofessional. Will tell you she is going to fix the problem herself but does nothing. We have had mold growing in are apartment and she sends a person to bring a hammer and… See More>
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                anonymous

                Resident 2010 - 2021

                6/16/2021

                DO NOT RENT FROM HERE! The new company that took over has really run this place into the ground and Don’t care. They never deliver on what they say they’ll do and treat you like a ignorant fool for having a legitimate complaint. The units… See More>
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                  anonymous

                  Resident 2013 - 2021

                  5/26/2021

                  Do not rent from this place ever! Since I have been here the complex has gone so downhill it migjt as well be in a landfill. Trash everywhere, maintenance won't do their jobs quickly or efficiently and for some reason they do bot have their… See More>
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                    anonymous

                    prospectiveVisited 2021

                    4/18/2021

                    Got incorrect information from leasing agent before visit - prices, etc. did not match reality. Agents did NOT wear face masks - we did not feel safe or respected. They seemed overworked and not inclined to help with any sense of urgency.

                      Review Author Icon

                      bethann96

                      Resident 2019 - 2020

                      1/31/2021

                      DO NOT RENT FROM THIS PLACE!!! My husband and I moved out once our lease was finished. During the year, it was an awful experience. We had our air go out twice, and it took 2 WEEKS for them to come and fix it. Meanwhile,… See More>
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                        anonymous

                        Resident 2020

                        1/6/2021

                        This property has bed bugs!! Found them on day 2 of move-in. Immediately told staff. They said they sent "someone" out to check and that they didn't find any. Later that day I showed them the actual bugs. They eventually sent some shady guy out… See More>

                          Updated Review

                          Review Author Icon

                          anonymous

                          Resident 2019 - 2020

                          12/13/2020

                          The buildings are old and unkept. Maintenance responded quick but for most of the issues couldn't do much. Over priced with crappy office workers. They are claiming I owe money but will not produce any form of invoices for this, just threatening messages… See More>
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                            anonymous

                            Resident 2019 - 2020

                            8/18/2020

                            o not live or attempt to live here. Management is awful. One star is more than they deserve. They claimed to have gotten rid of all the staff and hired "new and improved" TWICE but the service is the exact same if not worse. You… See More>
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                              anonymous

                              Resident 2019 - 2020

                              6/28/2020

                              Staff are extremely rude and unhelpful. There is always trash flying around everywhere. I moved out about a month ago and came to visit a friend and there was raw sewage with toilet paper and feces all over the grass and flowing into the parking… See More>
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                                anonymous

                                Resident 2019 - 2020

                                6/21/2020

                                This has been the worst experience I have ever had living somewhere. Grass hardly gets mowed, they don't maintain the landscaping at all. The volleyball court has tons of trash, sticks, rocks, etc. Maintenance is not quick at all to fix things. They over charge… See More>
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                                  anonymous

                                  Resident 2020

                                  5/26/2020

                                  Caution Caution Please take a good hard look at all of the complex. Retail office will promise you the world. Deliver very little. My advice look at complexes in West Knoxville. Caution Caution Look before you leap!!!!

                                    Review Author Icon

                                    anonymous

                                    Resident 2019 - 2020

                                    5/5/2020

                                    I am ending my lease as soon as possible. They nickle and dime you to death-making you pay for ALL utilities even a company that picks up your trash from your front porch(convenient yes,but not worth $20/month-And its a mandatory service!)They also make you pay… See More>
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                                      anonymous

                                      Resident 2019

                                      8/18/2019

                                      https:// I'm currently a resident who has consistently been let down all summer because the management and up keep of the pools has been so poor. The offices dropped a bomb on us that the pools will be closing one month earlier this year. It's… See More>
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                                        Kircar1213

                                        prospectiveVisited 2019

                                        6/2/2019

                                        No door separation between bedroom and bathroom in any of the 1 bed/1 bath units, and no ability to install a door because the drywall has been purposely cut in a staircase-style for reasons unadvertised and illogical. The largest one bedroom unit ($849/month not including… See More>
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                                          Nick_S794

                                          Resident 2017 - 2019

                                          1/23/2019

                                          The apartment seemed good at first, but the shoddiness of the building and shady tactics they used only became apparent later. The electric and water bills are divided based on square footage for THE ENTIRE COMPLEX, meaning other people's long showers or heat on blast… See More>
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                                            Resident 562321

                                            Verified Resident 2018

                                            10/25/2018

                                            I love my one bedroom apartment and the amenities are great as well. The office manger however is extremely rude and unprofessional. Especially after I found that the vent of my dishwasher was infested with dead cockroaches and the cabinets had numerous dead cockroaches also.… See More>
                                              Manager

                                              10/29/2018

                                              Steeplechase Apartments
                                              Hello, We appreciate you taking the time to share your experience. Our entire staff here from management to maintenance works hard to ensure a pristine community and that all residents have the highest living experience possible. We would love the opportunity to discuss your concerns in greater detail and take the appropriate steps to find a solution. At your earliest convenience, please contact us directly at (865) 688-7617 or stop by our office in person. We look forward to speaking with you.
                                              Review Author Icon

                                              Resident 559633

                                              Verified Resident 2017 - 2018

                                              10/19/2018

                                              This could be a very beautiful place but the staff assistant manager Ashley is rude and has been to many tenants and the main property manager Merideth doesnt contact anyone. The workmanship of repairs is terrible is even acknowledged. The landscape so neglected in the… See More>
                                                Manager

                                                10/22/2018

                                                Steeplechase Apartments
                                                Hello, We appreciate you taking the time to share your feedback. This is not the experience we hope for our residents and apologize for the negative interaction. Please contact our management team directly at (865) 688-7617 so we can discuss your circumstances and come to the appropriate resolution. We look forward to hearing from you.
                                                Review Author Icon

                                                anonymous

                                                Resident 2018

                                                9/25/2018

                                                DO NOT LIVE HERE! I've had nothing but trouble since I signed my lease. The staff was very unorganized. There were TONS of bugs in my apartment. They wouldn't get pest control in for another week when I told them about it. I told them… See More>
                                                  Manager

                                                  9/27/2018

                                                  Steeplechase Apartments
                                                  Hello, Thank you for taking the time to share your feedback. We apologize for the negative experience and invite you to reach out to us immediately should you have any concerns. Our dedicated team is always here to assist. The Steeplechase Team
                                                  Review Author Icon

                                                  Resident 532351

                                                  Verified Resident 2018

                                                  8/24/2018

                                                  I love living here. It is well kept. Clean. The neighbors are nice. Maintenance fixes things quickly. The office is always having a community event to give it a community feel. The staff goes above and beyond to help you with anything you need.

                                                    Manager

                                                    9/7/2018

                                                    Steeplechase Apartments
                                                    Hello, Thank you for the 4-stars! We work hard to ensure all residents have the highest living experience possible and are thrilled to know we made the mark in your experience. If there is anything we could do to make your experience here even better, please feel free to reach out to a member of our team directly. Thank you again and have a wonderful day, The Steeplechase Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Steeplechase Apartments welcome 2 pets per home. The following dog breeds are not permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids, and Bull Mastiffs. Other Breed and Weight Restrictions may apply. Please call the leasing office for complete pet policy details and restrictions.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Restrictions: Steeplechase Apartments welcome 2 pets per home. The following dog breeds are not permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids, and Bull Mastiffs. Other Breed and Weight Restrictions may apply. Please call the leasing office for complete pet policy details and restrictions.. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Business Center
                                                    • Clubhouse
                                                    • Convenient Access
                                                    • Digital Fitness Trainer
                                                    • Fitness Center
                                                    • Fountain
                                                    • High-Speed Internet
                                                    • Media Center
                                                    • Pool
                                                    • Resident Activities
                                                    • Stocked Duck Pond
                                                    • Volleyball Court
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                                                    Leasing

                                                    Steeplechase Apartments features modern renovated living spaces in an idyllic location in Knoxville. Residents enjoy living in one-, two-, and three-bedroom apartments set amongst serene rolling hillsides and beautiful lush trees near all the best the city offers. Amenities here include two resort-inspired swimming pools, a volleyball court, fitness center, and more. Apartments offer high-speed Internet, massive windows, private balconies and patios, ceiling fans, fireplaces, and expansive closet space. Relax in style at Steeplechase Apartments in Knoxville.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    West Shore

                                                    D
                                                    D
                                                    Communities
                                                    46

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 285 number of votes by renters, Steeplechase Apartments is currently rated 3.1 out of 5 stars.
                                                    Steeplechase Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Steeplechase Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Steeplechase Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Steeplechase Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Steeplechase Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Steeplechase Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    West Shore
                                                    Dogs Allowed
                                                    Restrictions: Steeplechase Apartments welcome 2 pets per home. The following dog breeds are not permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids, and Bull Mastiffs. Other Breed and Weight Restrictions may apply. Please call the leasing office for complete pet policy details and restrictions.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: Steeplechase Apartments welcome 2 pets per home. The following dog breeds are not permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids, and Bull Mastiffs. Other Breed and Weight Restrictions may apply. Please call the leasing office for complete pet policy details and restrictions.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Steeplechase Apartments

                                                    May 2024

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                                                    Steeplechase Apartments is a 519 - 1,200 sq. ft. apartment in Knoxville in zip code 37912. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $699 - $1,355. Nearby cities include Powell, Louisville, Farragut, Alcoa, and Clinton.

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