Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Contact Property
The Social Knoxville
2521 Kingston Pike
Knoxville, TN 37919
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Thank you for your review. We are happy to maintain an exceptional community environment.
Thank you for recommending our community! Tiffany will be happy to hear that her assistance has made such a meaningful impact on your experience.
It puts a smile on our faces knowing how happy you are with your home. We're so glad you're move-in process was seamless. Thank you for recognizing our team and sharing your favorable comments. We appreciate it!
We are happy that you're finding our team helpful and that you're enjoying your furnished apartment. Thanks for your review, and good luck this school year!
It is great to hear that our wonderful team was able to answer all your questions and help you get moved into your new apartment. We appreciate you choosing to make your home with us and for taking the time to leave a review.
Thank you for the high rating! We're also grateful for the kudos you gave our friendly, professional team as well as the shoutout for our easy access to grocery stores and transportation. Your neighbor-friendly suggestion to other residents to keep their ovens clean is very thoughtful of you. It's a pleasure to have you here.
Thank you for taking the time to write. There is nothing better than knowing our team is nice and helpful. Our team takes pride in making sure our residents have a seamless move-in experience and are sorry to hear we may have missed the mark. At your convenience, please email us directly at [email protected]m.com or stop by the office. We would like to help you with your Wifi as soon as possible. We hope to talk to you soon.
Thank you for your vote of confidence! The living experience of our guests is always our number one priority. This is why we offer so many convenient amenities and superior customer service. Let us know if there's anything else we may do!
Thank you for bringing this matter to our attention. We want our residents to feel at ease in our community, and we want to address your observations about the doors and the tile. At your convenience, please contact us at [email protected] so we may learn more about your feedback. We look forward to your email.
Your outstanding review is a delight to read! We want you to keep enjoying our great amenities, excellent team, and perfect location for a long time.
Thank you for your review. We encourage our residents to be mindful of maintaining a peaceful community. It seems a reminder may be in order. Thank you for bringing this to our attention. If there is anything else we may do to improve your experience, please feel free to stop by the office or email [email protected] We're here for you!
Thank you so much for the review! Your recommendation means a lot to us because it suggests our team has succeeded at providing the exceptional service and amenities we have always striven for. Should you ever need anything from us or have any suggestions for how we can enhance the living experience here even further, please don't hesitate to let us know.
We appreciate you taking the time to leave us a review and are glad to hear you had a seamless move-in experience. We're disappointed to hear there are some aspects of our community that haven't met all of your needs, and we invite you to get in contact with our team at [email protected] to discuss your concerns. Thank you for reaching out.
Thank you for sharing your feedback with us. We are glad you've found our assigned parking so convenient and we want your entire experience to be exceptional too. Will you please visit us in the office or email us at [email protected] to discuss how we can best boost your satisfaction? We hope to connect with you soon.
It is outstanding to know that your move-in experience was made easy by our helpful team! It's also great to hear that you're finding our community friendly and are enjoying the included furniture in your apartment home. We are sorry to hear about your difficulty finding a spot to park your car for unloading and will certainly keep the feedback you've given about this in mind. Please reach out to us anytime with suggestions at [email protected] We are always happy to learn how we might provide an even better experience for our residents.
Thank you for the 5-star review! We appreciate you pointing out the value we offer here. Our team embraces your compliments, and we hope to continue delighting you for many years to come!
A heart-felt recommendation is our favorite kind of compliment. Thank you for your lovely words!
We appreciate you sharing your feedback. We're sorry to hear you're disappointed with the fees associated with packages. At your convenience, please stop by the office or email [email protected] so we may discuss your concerns in greater detail.
We appreciate you letting us know that our community and new policies have met your expectations. At your convenience, please drop by the office or give us a call so we may further discuss your observations regarding minor maintenance needs in the gym and lobby. Thank you.
We are disappointed to learn that your home was not in the excellent condition you would expect at move-in. Also, we're sorry that you're disappointed in our team's response to your complaint. Your enjoyment of your home is essential to us and we want to ensure that your concerns with cleanliness and your bathroom have been resolved. With that in mind, please contact us at [email protected] so we can assist you. Thank you for reaching out.
Thank you for taking the time to leave us a review. We are glad that you feel the community has a nice, positive vibe and hope that you are very happy here. We have taken your feedback on people who cruise through the parking lot to the team for internal discussion. Thank you for bringing it to our attention
Thank you for the review. It's a pleasure to know that your time here has been comfortable and peaceful. We are happy you enjoy our community.
We're thrilled you enjoy your spacious apartment home. It's a pleasure to know you enjoy our community events just as much as we do. Thank you for the splendid review. We're glad you're here!
We are thrilled that our team has been so friendly and helpful. We hope that you continue to enjoy your new place and our lovely community spaces which you've mentioned. As for your recycling/garbage disposal inquiry, we'd be happy to address this question if you could reach out at [email protected] Thanks!
Thank you for your very positive review. We strive to meet the needs of each resident while making our community a home for all. Please be assured that every resident is important to us. We are very happy you chose our community as your home.
Thank you for your review. We hope you continue to value your living experience with us.
N/A
570 - 604
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LeConte Floors 12-17
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570 - 604
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LeConte Floors 18-22
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570 - 604
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LeConte Floors 2-6
N/A
570 - 604
N/A
LeConte Floors 7-11
N/A
617
N/A
Abrams Floors 2-6
N/A
617
N/A
Abrams Floors 12-17
N/A
617
N/A
Abrams Floors 7-11
N/A
375
N/A
Spence Floors 2-11
N/A
382
N/A
Porters Floors 2-11
N/A
435
N/A
Sugarland Floors 2-11
N/A
377
N/A
Andrews Floors 12-22
N/A
377
N/A
Andrews Floors 2-11
N/A
382
N/A
Porters Floors 12-22
N/A
375
N/A
Spence Floors 12-22
N/A
435
N/A
Sugarland Floors 12-22
Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!Located just minutes from The University of Tennessee Knoxville, The Strip, and Tyson park, The Social Knoxville offers fully furnished apartment suites with options to lease the entire home or individual bed assignments. Our one and two-bedroom floor plans are fully furnished, include all utilities, and offer spectacular views of the Great Smoky Mountains and Downtown Knoxville. Our apartment homes include recently renovated interiors with granite countertops and stainless steel appliances. Residents are invited to relax in the pool, work out in our state-of-the-art fitness center, and enjoy free Wi-Fi in our common areas. For a convenient and comfortable apartment home for UT students, look no further than The Social Knoxville.
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Contact Property
The Social Knoxville
2521 Kingston Pike
Knoxville, TN 37919