N/A

The Willows Apartments

7118 West Arbor Trace Drive, Knoxville, TN 37909
7118 West Arbor Trace Drive, Knoxville, TN 37909

Check Availability

The Willows Apartments

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (145 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
Resident 2015 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/30/2019
I have lived here for the past couple of years and have nothing but good things to say. My apartment was renovated when I moved in which was awesome because I got granite counters and new cabinets in my kitchen. I love to cook so the… See More
Useful    0
Thanks for voting!
Report
Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/08/2019
I've been at the Willows for 3 years and I have no plans of going anywhere else. The location is perfect in a very prestigious west hills neighbor with a key code gate! I have an actual wood burning fireplace & the office provides free fire… See More
Useful    0
Thanks for voting!
Report
Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2018
Move somewhere else! The apartments are poorly maintained- The staff is far from friendly or helpful- Roaches in my apartment almost the whole year I have lived here- My apartment "sprayed" many times. The manager of the property had the nerve to imply that my cleanliness… See More
Useful    0
Thanks for voting!
Report
Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2018
I love this community because many reasons. It's beautiful, great location, it's safe, office staff is amazing, maintenance is always helpful, and because it's my home! The landscaping is beautiful year round and the grounds are always so clean! See More
Useful    0
Thanks for voting!
Report
Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/11/2018
I've only lived her a couple of months, but so glad I chose to call the Willows my home! It's a beautiful community with stunning landscaping. The office management ladies are so sweet and welcoming and maintenance guys have always been very helpful. My favorite part… See More
Useful    0
Thanks for voting!
Report
Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2018
I moved into this community in April and it started off rough. The previous maintenance supervisor was incompetent and made things very difficult for us. I was having problems with my dryer for almost 2 months, however the new supervisor came in and discovered the problem… See More
Useful    0
Thanks for voting!
Report
m.addiison • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/24/2018
I love this community because its so private and quaint. I absolutely love driving into the community in the evenings and putting in my code to open the gate. The gate gives that extra sense of security! Ive been here for almost a year and plan… See More
Useful    0
Thanks for voting!
Report
matthwgentle • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/31/2017
I lived at the Willows for 1 1/2 years. I strongly recommend this apartment complex to any person or people regardless of age or family status. The property is beautiful, especially for walking dogs. There is complimentary dog walking services. The pool and grilling area are… See More
Useful    0
Thanks for voting!
Report
InterdudeZ • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/17/2017
I'm moving out of town and would stay at The Willows again. The apartments were purchased by another company a couple of years ago and they put a LOT of time and money into upgrading things, from adding all granite counters, to recoating the parking lots,… See More
Useful    0
Thanks for voting!
Report
patiencecook • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2016
I lived at the Willows for two years, and I am so much happier now that I moved out. The leasing agents changed so frequently that they never learned my name. Getting any kind of maintenance done was a joke- we had a shattered patio door… See More
Useful    0
Thanks for voting!
Report
Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/26/2015
The management team ranges from incompetent to hateful. No way to really win there. They will avoid your calls, pitch you back and forth between themselves for weeks, and fail at every obligation they have made to you. See More
Useful    0
Thanks for voting!
Report
Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/13/2015
I lived here for almost 3 years and I loved the actual apartment itself. It was quiet and very clean. However, it is not worth it considering what you have to put up with as far as the management goes. Before I moved in 3 years… See More
Useful    0
Thanks for voting!
Report
Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2015
The Willows at West Hills has been the absolutely BEST apartment complex I've lived in! And I've been living in apartments for years. The office staff, Ashley in particular, is absolutely fantastic! She will bend over backwards to do whatever she can to help you out!… See More
Useful    0
Thanks for voting!
Report
Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/13/2015
Horrible experience. The interstate noise is obnoxious, pot holes everywhere in the parking lot, I had several problems with my fridge, sinks, and shower that management was incredibly slow to get to (Submitted maintenance requests and called the office multiple times with no reply), and management… See More
Useful    0
Thanks for voting!
Report
Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2014
I live at the Willows. I'm so glad we chose the area. The Staff is on point, friendly, and always willing to lend a helping hand. The maintenance staff is just as nice and get the jobs done within a day or so. Our neighbors are… See More
Useful    0
Thanks for voting!
Report
rewertz22 • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/31/2014
My fiance and I lived here for past 3 months while on work assignment. We really enjoyed having in-unit washer/dryer access. The pool area is great on a day off with a grill area near by. Tennis court was quite cracked and not very useable, likely… See More
Useful    0
Thanks for voting!
Report
Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2014
I'm glad I didn't let the negative comments keep me from renting here. I love the grounds here at the Willows and my apartment is great! The location is close to work and shopping. I have great neighbors but I always have great neighbors because I… See More
Useful    0
Thanks for voting!
Report
Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/30/2014
Horrible! Keeps deposits. While living there, threats of being thrown out constantly and did nothing. Paid rent on time. Can't leave bike on upper porch apts, no smokers, mildew and 5 inch roaches. Children are not welcome just fyi. No grills, bikes, lawn chairs, etc., cannot… See More
Useful    0
Thanks for voting!
Report
DrFluffy • Resident 2010 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/09/2014
The most unfortunate part of this property is that the grounds are highly appealing. The neighborhood it resides in could not be more lovely. The beauty is a plus, but beware the management team and poor upkeep on the apartment that you are thinking of renting.… See More
Useful    0
Thanks for voting!
Report
Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/21/2014
When I first moved in, I was very happy. The apartment was in good condition, the office staff was helpful, and the everything else was fine. It did not last very long. My first issue was the parking. They had given me a parking pass and… See More
Useful    0
Thanks for voting!
Report
Bboop77 • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/07/2014
I lived in the complex for the last year & my lease will soon be up. That time cannot come fast enough! When I 1st moved in, I was really impressed with the grounds, my apt, & the staff. I still am actually, but THATS IT.… See More
Useful    0
Thanks for voting!
Report
Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2014
Only move to the willows if you want to live in an awful environment, with no one where to park, dysfunctional staff, and a lifetime of inconveniences. I'm warning you, I wish someone had warned me about how awful this place is. DO NOT MOVE HERE.… See More
Useful    0
Thanks for voting!
Report
Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2014
I am beyond fed up with these office people! This place a complete DUMP! Save your money and live somewhere else. It's over priced and fake. Parking is awful, bugs are really bad, and the office staff is the worst. I cannot wait until my lease… See More
Useful    0
Thanks for voting!
Report
Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/22/2013
I hope people read these and view the pictures. This place is terrible. The owner has money ,but he don't want to spend the money to fix the few problems they have. The Manager at the time I was there was Daisey and if you had… See More
Useful    0
Thanks for voting!
Report
rosebud19m • Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/21/2013
I can't review an actual living experience at this complex because I decided not to lease with The Willows. I am in the process of looking for an apartment and I was unimpressed with the office staff and their lack of professionalism. Although nice, she rushed… See More
Useful    0
Thanks for voting!
Report
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $946

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,283

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,432

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,279

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,271

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

4 Bedrooms, 3.5 Bathrooms

  • Price
    Price

    $4,510

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.

Are there surveillance cameras on site?

Anonymous · March, 19 2018
Please allow up to 24 hours for your answer to be visible to the public.
No answers yet. Be the first to answer.

Frequently Asked

What is the pet policy at The Willows Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths and 4 Beds, 3.5 Baths


The Willows Apartments Gallery

Resident Uploaded Photos

Similar Properties

Image of Windover Apartments in Knoxville, TN

Windover Apartments

Knoxville, TN

Image of Greystone Vista in Knoxville, TN

Greystone Vista

Knoxville, TN

The Willows Apartments is an apartment in Knoxville in zip code 37909. This community has a 1 - 4 bedroom, 1 - 3.5 bathroom, and is for rent for $946 - $4,510. Nearby cities include Powell, Louisville, Alcoa, Farragut, and Clinton. 37919, 37921, 37191, 37912, and 37923 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

The Willows Apartments

Provided by Property Management

Management Photos (0)

    Provided by Other Residents

    Resident Photos (9)

    • (Resident photo uploaded on 05/09/2014) Image of The Willows Apartments in Knoxville, TN
    • (Resident photo uploaded on 05/09/2014) Image of The Willows Apartments in Knoxville, TN
    • (Resident photo uploaded on 02/27/2009) Image of The Willows Apartments in Knoxville, TN
    • (Resident photo uploaded on 03/04/2008) Image of The Willows Apartments in Knoxville, TN
    • (Resident photo uploaded on 03/04/2008) Image of The Willows Apartments in Knoxville, TN
    • (Resident photo uploaded on 03/04/2008) Image of The Willows Apartments in Knoxville, TN
    • (Resident photo uploaded on 03/04/2008) Image of The Willows Apartments in Knoxville, TN
    • (Resident photo uploaded on 03/04/2008) Image of The Willows Apartments in Knoxville, TN
    • (Resident photo uploaded on 03/08/2019) Image of The Willows Apartments in Knoxville, TN
      Back To Top