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Waterford Village Apartments

5201 Western Avenue, Knoxville, TN 37921
5201 Western Avenue, Knoxville, TN 37921

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Waterford Village Apartments

5201 Western Avenue

Knoxville, TN 37921

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (67 Reviews)

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Kimberly Braden • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
I recently moved here,and I was first impressed by Jenelke,who is Asst.Manager. She is very helpful and courteous as well as being very helpful in my move in process. The apartments are well maintained and beautiful inside and out. I love how it is ran very… See More
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Resident 2016 - 2019
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/05/2019
I spent 3 years here and would highly recommend it to anyone. The more recent staff has always been helpful when we've needed anything and maintenance requests are completed quickly. We recently bought a house which is why we left, but we would have stayed otherwise.… See More
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Waterford Village Apartments Manager

03/26/2020

We are very happy to hear about your experience! Thank you for sharing your feedback and for being a part of our Waterford Village community!

Resident 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2019
Waterford Village is a quiet, beautifully landscaped community with a lot of green space, a dog park, salt water swimming pool, fire pit and grill area. It's located a couple blocks behind Victor Ashe Park, and about a mile from the I-40/I-640/I-75 interstate exchange, so it's… See More
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Waterford Village Apartments Manager

03/27/2020

Thank you so much for the thorough feedback! We love hearing such positive reviews!

Alyssa_R165 • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/31/2019
It has been pretty nice here. They seem to be doing a lot of renovations so I think it will only get better. The place is very pet friendly and has beautiful grounds. The buildings are older so they aren't perfect but very comfortable. See More
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Waterford Village Apartments Manager

03/27/2020

We are so pleased to hear your feedback! Thank you for your review!

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/30/2017
The apartment is beautiful and spacious. Management is more than helpful. The amenities are wonderful and up to date. All around a great place to move in. Dog park is nice. You can't hear your neighbors at all. If you need anything fixed they are quite… See More
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Waterford Village Apartments Manager

03/27/2020

Thank you so much for your review and positive feedback!

Katie_D • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2017
We Love here. The property is beautiful and very well maintained. The staff is friendly and helpful. Maintenance issues are always resolved quickly and efficiently. We love the open floor plan downstairs. The only complaint we have at all is that the AC upstairs is a… See More
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Waterford Village Apartments Manager

08/07/2017

Katie, Thank you for the kind words. We try to do our best to make this a great community to live in. If you are still experiencing ac issues, let us know. We have a couple of things we can try to help it out. Thank You, Tim Lawall Manager

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2017
My husband and I really love it here. The grounds are so nice and well kept. Our neice especially loves the playground and pool, because of these amenities we don't need to really go anywhere during the day for her. And we really appreciate the dog… See More
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Waterford Village Apartments Manager

08/07/2017

Thank you for the kind comments. Unfortunately, with the location of the office and pool, a gate isn't feasible with our community. Thank You, Tim Lawall Manager

kc2017 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2017
Decent place to live for the price. We really like living here. Close to University of Tennessee by car (like 10 min drive or so), dog friendly with a dog park on site. Walls are thin but that is normal in an old apartment complex. I… See More
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Waterford Village Apartments Manager

08/07/2017

We really appreciate the nice comments. Yes we are a little older than some properties, but did completely remodel every apartment over the course of last year. We also try to keep all of our amenities in top shape. If there is anything you think needs attention, please let us know. Sincerely, Tim Lawall Manager

Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2017
Very happy with waterford village, the staff are very helpful, the community is friendly and maintenance does there job! Minor things in the apartment could be fixed like closet doors constantly coming off the rails, and the trim in the apartment was broken and cracked in… See More
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Waterford Village Apartments Manager

03/27/2020

We sincerely appreciate the feedback and positive review!

koala2love • Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/01/2017
This is a great place to live. We have been here since 2014. See More
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Resident 2008 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/13/2016
we have lived here for 8 years. We started in a 2BR and recently upgraded to a 3BR. The best part of this place is absolutely the staff. They are friendly, responsive and compassionate. All of our maintenance issues have been addressed promptly and courteously. I… See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2016
I am a college student here in Knoxville and it was essential that I found somewhere affordable, quite and close to campus and Waterford had it all. The grounds are beautiful and the staff and very friendly and helpful. I have been here 6 months and… See More
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asrayborn • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2016
We have lived here for 4 months and love it. The office staff is extremely helpful and caring, and the property is beautiful. 10/10 would choose Waterford Village again. See More
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mob84 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/19/2016
My fiancé and I love Waterford Village. The apartments are nice, and the neighborhood is friendly, especially pet friendly. So many residents have dogs here, and they added a dog park as well as cleaning stations throughout the property. That part makes our pup very happy!… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/31/2015
Love Waterford Village!! This is an awesome place to live!!! My husband and I are newlyweds and this was the perfect first home for us!! Everyone is so nice here!! See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/31/2015
Waterford Village consistently exceeds my expectations. The apartment is very comfortable, with new appliances and well-functioning utilities. The staff are great - always improving the resident experience. For example, they just recently installed a beautiful fenced area for dogs to run around in. See More
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Jennifer Herald • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/15/2015
I have been living at Waterford Village since May 2013. I LOVE my apartment, the location in relation to the I-40 and downtown, the pool, the playground. The staff are SUPER attentive and friendly-if I put in a service request it is done that SAME DAY.… See More
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jmvoelker • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2015
We love the apartment community. The staff is responsive and courteous and the grounds are beautiful. The pool is fantastic and always very clean. Overall the best place we've ever lived See More
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tngreeneyes1 • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2015
We are enjoying living here. The community is clean and quiet. They are very pet friendly which I believe is very important. The maintenance staff is quick and efficient. Overall I believe this is a great place to live. See More
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Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2015
Best apartment I've ever lived in. It's in a great location. The grounds are beautiful and well kept. Maintenance is quick and efficient. I feel safe and at home here. See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2015
Great management and staff. Always super friendly and if anything needs fixed they get it don't quickly. See More
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Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/01/2014
You do not want to live here! Live in a one bedroom apartment where you can hear everything I mean everything. You have two people above you and one on each side. Wake up all the time to kids running around above us and screaming. Turn… See More
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Speaking My Truth • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2014
Rat infested hell hole! ------ in the office prides herself on being rude. They recently gave us residents a "preferred" phone number to use when calling the office. NO ONE EVER ANSWERS that phone. I called the public one and the phone was answered immediately. I've… See More
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Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2014
I moved into Waterford Village in 2011. I fell in love with place when I came to tour the grounds and the manager Bryonie didn't show me a model,instead she showed me the actual unit I was going to be staying in. That had never happen… See More
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Z3nR3nter23 • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/29/2013
I am about to move out of Waterford Village Apartments after a year lease. I rented a two bedroom townhome. I have really enjoyed my time at Waterford Village and am only moving due to personal circumstances, not dissatisfaction with the property. Strengths: -There is a… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $924

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $974

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,089

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,413

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

B+
Freeman Webb Company
VIEW 73 COMMUNITIES

***Due to COVID-19, we are taking extra precautions to enhance the safety for our staff and residents. If you are interested in touring one of our beautiful apartment homes, we encourage you to contact us to schedule an appointment. We are also still offering virtual tours for your convenience. Please provide your contact info and someone from our amazing team will reach out to you.*** Waterford Village is a beautiful apartment home community in a well-kept area in Knoxville, Tennessee. Enjoy the convenience of being close to everything with easy access to shopping, restaurants, entertainment, and schools. Choose from our exceptional one, two, and three bedroom floor plans. Uniquely designed with the amenities that you deserve, our features are second to none. Pricing and Availability subject to change. Some or all apartments listed might be secured with holding fees and applications. Please contact the apartment community to make sure we have the current floor plan available.

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Frequently Asked

What are noise levels like at Waterford Village Apartments?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Waterford Village Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Waterford Village Apartments?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 96 days to their community reviews in the past year.

Who manages Waterford Village Apartments?
Freeman Webb Company

What is the pet policy at Waterford Village Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 3 Beds, 2 Baths


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Waterford Village Apartments is an apartment in Knoxville in zip code 37921. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $924 - $1,413. Nearby cities include Powell, Louisville, Alcoa, Farragut, and Clinton. 37909, 37191, 37912, 37919, and 37916 are nearby zip codes.

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