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Gardenwood

4787 Hoover Street, Memphis, TN 38128
(46 Reviews)
$732 - $921/mo

Reviews

(46)

2.5 rating

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46 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2018 - 2022

8/14/2022

Lies/ Unprofessionalism in office

I live with my daughter, & we are experiencing a water leak in kitchen from air conditioner. Water is underneath floor panels and is spreading throughout kitchen, living room & hallway. My daughter has called and ask for repairs, but all we're getting is lies every week that someone is coming out, not to mention being disrespectful and getting rushed off the phone. We're literally walking on water like Jesus. I'm pretty sure mgmt is not concerned & not giving a damn. We have a bowl to catch most of the water.

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    anonymous

    Resident 2007 - 2021

    5/14/2021

    I had several problems with my gas management only had so much control so I called the office corporate that is and conveyed my problem my apartment gas leak in my apartment for 4 days and no one did anything except Henry the office manager was limited to what he could do he tried..the maintenance guy came over and tried to fix it and tore all my tiles up in my kitchen floor it looks awful and we pay 705 here a nice guy got my has leaked fixed but what about my tile all I here is next week next week iys been 3 weeks no tile. I am very disappointed to have my friends over..this not the way to live I am not on section 8 and I deserve better..ms Reynolds

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      anonymous

      Resident 2021

      2/1/2021

      The amenities for the apartment is stated as gated, swimming pool, playground area. The gated don't work I been here 2 years and all the tenants get for a answer we got someone looking at it, the playground area was burnt before I move it with the promise of maybe turning it into a dog park, the swimming pool is still not in working order. Once we had security guard but not anymore. The road has big pot holes. The maintenance requests are not handled in a timely manner, always changing managers. But the rent is going up which $5 is for pest control which is a joke but it's included in the rent but have not seen him in 2 months but getting charged. Those Apartments is not worth staying in

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        anonymous

        Resident 2020

        12/1/2020

        Some of the people here are theives they will steal your packages, the parking area needs to be fixed, but the Management is more interested in towing residents cars than anything else. Don't live here

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          Tekia_R

          Resident 2014 - 2019

          9/3/2019

          The staff in the office is very rude and unprofessional! Maintenance issues are not fixed in.a timely manner! The apartments are infested with roaches! The charge you a processing fee to pay rent on their website! If you are looking for somewhere nice, these are not the apartments to choose!

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            anonymous

            Resident 2013 - 2018

            3/18/2018

            The maintenance man does not know how too fix anything. The lady in the office will tell you anything Just too get you of the phone. No one head came too fix the air and out had been a month. The lady in the office stopped answering the phone and the maintenance man can't fix anything because he is always sitting in the office talking. Keep your money don't move here.

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              Shunrulet

              Resident 2017

              8/11/2017

              Simply DO NOT MOVE HERE INFESTED WITH ROACHES SNAKES ON PREMISES NEAR DOORS POOR MAINTAINCE PARKING AND DRIVING AREAS WILL TEAR UP YOUR CAR PITCH BLACK DARK IN PARKING AREA DANGEROUS AT NIGHT MOVE WITH CAUTION LEAKING CEILINGS NOISE PIPES PLUMBING VERY POOR FILTRATION SYSTEM STUFFY SMALL APARTMENTS 1 BEDROOM I'M IN UNPROFESSIONAL CONIEVING SHYSTY FAST TALKING UNCONCERNED VALERIA APT PERSONAL I would've add more photos but I don't have enough space ********JUST REMEMBER NOT TO MOVE HERE***********

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                anonymous

                Resident 2015 - 2016

                9/8/2016

                I've been here a year my lease will be up at the end of this month. I ALWAY pay my rent on time but recently I lost my job because I was finishing up school. However, I've just recently started back working and my first check of course is falling after rent is due. The stupid ----- Valerie had and attitude when I turned in my paper to not renew and I also had informed her of my recent situation. She basically said she don't give AF. She was hella nice and kissed so much --- when I signed my lease. Afterwards? A straight -----. The picture I posted is what she wrote on the bottom of my late notice. Like who says that? The notice itself explained everything. Instead she had to put her bitter stamp on it. Just ratchet as hell but try to be so snobby.

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                  anonymous

                  Resident 2016

                  8/5/2016

                  - My Girlfriend And I Moved Over Here 8Months Ago , At 1st They Seemed So Nice And Caring But Now All They Worried About Is The Money , They Dont Care Whats Not Fixed And Thats Not ------- Fair .. 505 A Month My --- , Taking A Shower It Over Flow , Washing Dishes The Water Wont Go Down ! People In The Apartments Stay Out All Night Playing Loud Music , Shooting All Type Of ---- ! The Gate Isnt Fixed ... Anybody Can Come Threw Here And Hurt Anybody , I Dont Feel Save Our Here ... This Is The 2nd Leakage ., My Floor Is Soaked With Water ! . The Kitchen Closet Is Leaking Again , A Roach Just Ranned Out Like Damn .. We Was Late On Rent One Time , Just A Day Late And They Wanna Take Us To Court And Some More ---- . We Told Them We Dont Get Paid Until The Following Wednesday They Up The Late Fee Like Damn ----- Do You Even Care ! The Last 8Months Over Here Hass Been Hell && Im Sorry To Say GardenWood Isnt For Us ! they dont… See More>
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                    anonymous

                    Resident 2011 - 2015

                    9/13/2015

                    This Apartment Is Filled With Roaches, Misbehaving Neighbors, Flooding, Disrespectful Manager That Don't Care About How The Tenant Is Living, Furniture Is Thrown Out By The Dumpster Every Week, Parents Are Not Looking Out For Their Children, Kids Are Running Wild Without Any Supervision, Stray Cats, Raccoons, Dogs etc. They Won't Fix The Gate Which Is Very Unsafe For Anyone To Just Come In The Apartment Complex, 2 Years Ago There Was A Shooting Which Proves That Anyone Even That's Dangerous Can Come Up Here && Everyone Would Be In Danger. Manager Don't Care About Anything but A Lease and Not Looking At The Condition Of How The Tenants Are Living, and I Wonder Who Even Gave Her That Position As Management. Management Not Even Putting Herself In The Other Person Shoes To Understand Living Like This Is Not Acceptable, but She Don't Care. I Suggest When You Move Somewhere Make Sure You Really Look Deep Within Of What You're Getting Yourself Into Even With Management Before Actually Moving Into Anywhere You Wanna Live. My Experience Here Has Been Ok but Now It's Just Gotten Out Of Hand and Bad. DO NOT MOVE HERE.

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                      anonymous

                      Resident 2015

                      7/23/2015

                      This is a horrible place to live. The apartment had several problems that they would not fix. We had roaches, toilet, sink, and tub issues. It is drug infected and people are out late at night with loud music, drugs, etc. The b#####=$ in the office are unprofessional and on drugs. Do not move here if possible.

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                        CWalton40

                        Resident 2011 - 2014

                        5/31/2014

                        I enjoy living here at Gardenwood Apartment! The staff is very friendly and respectful! They are prompt In their work efforts! Thank you for all that you do! A grateful tenant!

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                          Ash spight

                          Resident 2013 - 2014

                          5/28/2014

                          This apt is just plain out corrupted. First of all everything is fallen apart in my aptmart. They wont come and fix anything but they get they rent every month on time with no problem. Most of all the children over here arent children, they are more like adults. What i mean by that is fighting an recording the footage, cussing and i mean every word you can think off, and im not just talking, the parents i have talked too and the office but no one seems to care that children cuss at adults that way. It have gotten so bad that this is being an everyday problem. A fight just occured and it was by my complex and by car thats how bad it has gotten. Also people like to drive over and use the park area to do their drugs and to have intercourse. Their have been evidence spotted throughtout my time here. An yes the supposely security person knows and the office. All im say u be the judge n please if you move anywhere check out the scene for about a week before you move there. Goodbye and thanks

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                            Kokoisready2move14

                            Resident 2010 - 2014

                            3/4/2014

                            These apartments are horrible, no lights at night, someone stole all my tires and rims off my car and other people's car. Maintenance is non-exsistant! Pool hasn't been open in the 3 yrs I've stayed here. Loud music all day and night. Cats and rraccoons are everywhere!!!!! And so is garbage. Dont move here!!!!

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                              kjwoods08

                              Resident 2011 - 2013

                              8/23/2013

                              Gardenwood Apartments are very nice and affordable place to live. The staff is very generous and professional. I referred someone and got 250 off my rent.Very quite apartment. Best place to live and worth the price

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                                anonymous

                                Resident 2012 - 2013

                                7/10/2013

                                Apartment Complex is going down due to what seems to me is an abudance of low income or Sec-8 tenents that is constantly trashing and vandalizing the property.. It seems management don't screen applicants thoroughly or just don't care just to meet their occupancy quotas. No curfew enforcement, security gate has never worked, pool isn't in operation ....I could on for days. Dont get suckered here like I did because of the low rent. It ain't worth paying it to live in this jungle.

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                                  anonymous

                                  Resident 2011 - 2013

                                  6/17/2013

                                  I have lived in Gardenwood for about 2 years now and i havent had any issues at all. The neighbors are nice and so is the staff. The maintenance staff is friendly, so is the office staff. I will recommend these apartments to anybody.

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                                    nsbarner

                                    Resident 2010 - 2013

                                    5/9/2013

                                    MY NAME IS NICKY AND I CURRENTLY LIVE HERE AND HAVE BEEN LIVING HERE FOR THE LAST 3 YEARS.THIS IS NOT THE PLACE YOU WANT TO BE.THE MANAGEMENT AND STAFF DO NOT GIVE A ---- ABOUT YOU OR YOUR APARTMENT. YOU CANT BEAT THEM HOUNDING YOU DOWN FOR RENT BUT YET YOU HAVE TO WAIT DAYS ON END FOR THEM TO FIX ANYTHING. THE STAFF IS VERY UNPROFESSIONAL AND ------. THEY CHANGE MANAGEMENT COMPANIES EVERY 2 OR 3 MONTHS.I HAVE BEEN WAITING FOR A WEEK NOW FOR AIR IN MY HOUSE, WHICH BY THE WAY IS UPSTAIRS.IT HAS BEEN 90 DEGREES LITERALLY IN MY HOUSE ALL WEEK.ITS ALWAYS AN EXCUSE AS TO WHY THEY CANT COME THE DAY YOU CALL.THE EMERGENCY LINE THEY HAVE IS NOTHING LESS THAN A JOKE.EVEN IF YOU CALL AND SAY THERE IS A FIRE THEY WILL NOT COME UNTIL THEY FEEL LIKE COMING. IF YOU HAVE ANY PROBLEMS WITH YOUR APARTMENT YOU MIGHT AS WELL FIX IT YOURSELF BECAUSE IF YOU ARE WAITING ON "MANAGEMENT" OR THE "MAINTENANCE MAN" THEN YOU WILL FOREVER BE WAITING. THEY NEVER OPEN WHEN THEY ARE SUPPOSE TO BE OPEN AND THEY NEVER STAY UNTIL THEY ARE SUPPOSE TO STAY.… See More>
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                                      dwarren85

                                      Resident 2010 - 2013

                                      4/5/2013

                                      I have been living here since 2010 and in all honestly I love these apartments. The staff has always been very friendly and prompt on all requests. It's funny because my mom, sister, and my cousin lives here and we have all been here for years. The grounds are always clean and I love that. It's a very safe community. I have 2 kids and I can say that I feel comfortable letting my 9 yr old go around the grounds without me. He has so many little friends around here. I love the convenience of being near a lot of major resturants and shopping centers as well. I suggest to all to try them out because I was skeptical at first but think I made the best decision moving here.

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                                        anonymous

                                        prospectiveVisited 2013

                                        3/7/2013

                                        I recently moved to Memphis and have been looking around for an apartment. Gardenwood has really stood out to me. From my first contact with the office staff they have been nothing but helpful. They took me on a tour around the property and inside 2 units. I was really impressed. They were all clean, functioning and the grounds are well kept too. The residents seem really nice and I will most likely be moving into this community next month.

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                                          anonymous

                                          Resident 2012

                                          9/30/2012

                                          I am sorry to say this but the gardenwoods apt suck. I am very nice. I am never rude but I can not get managerment to fix my air unit. I know that its not really hot outside now,but the unit leaks. The cause the carpet to smell its been going on f oi r seven months .it smells really bad.also the parking is crazy they got 4 handicap spots. Why?I dont knoknow because there is only one car with handicap tags. That leaves me walking like to unit down at night. The pool never did open and the water looks like swap water. Somebody help me please.

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                                            anonymous

                                            Resident 2012

                                            9/1/2012

                                            I just moved in and love my apartment, the new manager Arleast is so professional. they took good care of me at Gardenwood. the staff is very nice , the grounds are clean. I always see management walking the site.

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                                              hypertensiondivine

                                              Resident 2011

                                              4/23/2012

                                              Run screaming like your hair is on fire.

                                              I try to be nice to everyone, even those that do not deserve it. It is in that spirit that I write this review. If you consider living here, you should know that there is an easy test to determine if you would enjoy your time here. The test is simple to perform and cheap, as well. All you have to do is pour liquid nitrogen on your face and smack it with a hammer. If you survive this test, you will enjoy living here. If you do not, then you'll spend eternity in a place better suited to you than Gardenwood. That includes if you are going to go to hell. The upside is that even though I fell for the sham and moved in, moving out was an enjoyable experience except for the part where I had to maneuver a moving van between hordes of gangster wannabee children who did not seem to understand that a very large moving van can crush them if it struck them. I did not strike any, as I understand that the semi-parents of these children should have taught them better. They didn't, of course; maybe they can't. … See More>
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                                                anonymous

                                                prospectiveVisited 2012

                                                1/3/2012

                                                my future garden home

                                                the property really attracted me the way the staff treated me and showed me around on the property , they were very helpful and knowledgeable , besides the community speaks for its self , as the grounds are so clean the units look brand new , i think my kids will love the playground , I can t wait to move in into my new garden home

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                                                  anonymous

                                                  Resident 2011

                                                  9/24/2011

                                                  Worst Experience

                                                  These apartments suck. The management is horrible. They are very unorganized. I have had issues from day one. They lured me in with a great move-in special but that is where all the "greatness" ended. My apartment wasnt ready. I moved in under lies and false hopes given me by management that my apartment would be taken care of. Three months into being in the apartment the problems still haven't been fixed and when I asked when they would be taken care of the apartment manager seemed unconcerned, actually she seemed irritated with my constant complaints but instead of offering to get on her job of which she promised me in the first place, she simply said all she could do was let me out of my lease. This is probably the best option givin to me because I would rather not continue this type of tenant/resident relationship.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

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                                                    2 Bedrooms

                                                    2 Beds, 2 Baths

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                                                    3 Bedrooms

                                                    3 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Weight Limit: 25lbs. Comments: $300.00 non-refundable pet deposit.
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                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Gym
                                                    • Pool
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                                                    Leasing

                                                    Gardenwood offers unique one-, two- and three- bedroom apartment homes. You'll love our spacious floor plans, walk-in closets, huge bedrooms, washer/dryer connections in every apartment, and private laundry/storage closets. Our gated community offers a swimming pool, tennis courts, fitness center, playground, and picnic area.
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                                                    This community is managed by

                                                    Alexander Forrest Investments

                                                    D+
                                                    D+
                                                    Communities
                                                    18

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Alexander Forrest Investments
                                                    Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Comments: $300.00 non-refundable pet deposit.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Gardenwood

                                                    July 2024

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                                                    Gardenwood is an apartment in Memphis in zip code 38128. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $921. Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, and Southaven.

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