epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.2
Office Staff	4.7
Maintenance	4.7
Neighborhood	4.5
SatisFacts™ Tour Survey	4.5/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	4.2/5

Review Count

Number of reviews in the past 365 days	31

Manager's Review Engagement

Percentage of reviews responded to	54.84%

Manager's Review Reply Time

Average time to respond to reviews	131.45 days

Ratings & Reviews (348 Reviews)

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Kirby Station Manager

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Verified Resident 763765 • 2020 Recommended

Updated 03/02/2020

Reviewed 03/02/2020

I have enjoyed my time at this community for the short time I've been here. I have had the comfort of being in a quiet area where people are friendly. I look forward to staying here throughout my lease.

Kirby Station Manager03/03/2020

Thank you for your kind words and this wonderful review!

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Verified Resident 663973 • 2019 - 2020 Recommended

Updated 02/10/2020

Reviewed 02/10/2020

Staff is awesome. Community is nice and quiet. Maintenance is very fast. Been here almost a year now. Very close to everything. The interstate is up the street. Pool is nice during the summer. It's a great community to live in.

Kirby Station Manager11/11/2020

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Verified Resident 763203 • 2020 Recommended

Updated 02/06/2020

Reviewed 02/06/2020

My first visit to the leasing office stood out to me, as the staff was personable while also being very professional and attentive to my needs. The apartment homes at Kirby Station are immaculate and designed for comfort. The spaces don't feel at all cramped, and… See More

Kirby Station Manager07/07/2020

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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Verified Resident 719296 • 2019 - 2020 Recommended

Updated 01/15/2020

Reviewed 01/15/2020

We've been living here for the past 8 months, and have faced no issues at all. The community is quiet, well maintained, well patrolled, has good amenities and the people in the leasing office are helpful and available - all maintenance requests have been completed in… See More

Kirby Station Manager16/16/2020

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Verified Resident 732117 • 2019 Recommended

Updated 12/29/2019

Reviewed 12/29/2019

Post the total cost online. I knew I had to pay a pet rental fee that would be extra, but not the cable & pest control. The staff was very friendly and helpful. It was an overall great experience during a tough time for me. See More

Kirby Station Manager30/30/2019

We're happy to hear what great service you received from our team here. Thank you for sharing your 5 stars and your insight regarding pricing info, as well. Please reach out to us in the office if you'd like to discuss this further or share additional thoughts!

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Verified Resident 730066 • 2019 Recommended

Updated 12/21/2019

Reviewed 12/21/2019

I love these apartments this is my 2 time living over here so yes I would recommend this apartment to anyone who ask me about them THE STAFF IS SO AMAZING In the office they make u feel like a part of the family.. MERRY CHRISTMAS… See More

Kirby Station Manager23/23/2019

How nice to hear from a two-time resident of our community so enthusiastic about their living experience! Our team works hard to provide a welcoming environment and exceptional responsiveness, so your words mean a lot!

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Verified Resident 726937 • 2015 - 2019 Recommended

Updated 12/11/2019

Reviewed 12/11/2019

Every maintenance request has been completed promptly. Notifications of community services such as painting the parking lot or temporarily turning off the water have been given well in advance. Also, there are snacks in the leasing office.

Kirby Station Manager13/13/2019

Thank you so much for your 5-star rating, which reaffirms our commitment to providing a superior living experience to our residents. So glad to know you appreciate our prompt and responsive service, and that you enjoy the office snacks! We're so glad you're here.

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Verified Resident 721228 • 2019 Recommended

Updated 11/25/2019

Reviewed 11/25/2019

I love my new apartment home! It has been literally everything I was looking for; the community is welcoming, quiet, friendly and at an extremely convenient area. It's a perfect balance of the city and peaceful shelby farms area. See More

Kirby Station Manager28/28/2019

We are thrilled to welcome you to our friendly community! Our location truly provides the best of both worlds and we are glad that you love it here already. We are grateful for your review as a new resident and are here if there is anything you need as you get settled in your new home.

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Verified Resident 720106 • 2019 Recommended

Updated 11/21/2019

Reviewed 11/21/2019

My Experience was one that I would recommend to friends & family. This is my second week but I feel like things are Great here. My job is in the area and my gym as well. The store Like or shop at are very convince to… See More

Kirby Station Manager26/26/2019

Thank you for your outstanding review! We are thrilled to know that you are happy here and that our location works out so perfectly for you. We sincerely appreciate the 5 stars, and please reach out if we can assist you in any way as you continue to settle in! Your recommendation means a lot to us.

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Verified Resident 489670 • 2018 - 2019 Recommended

Updated 11/14/2019

Reviewed 05/18/2018

I really like its location , staffs , fitness center swimming pool and tennis courts with light at night. Also like it's land scraping and silence inspite of busy area of town . Apartment interior is spacious and looking nice too.

Kirby Station Manager21/21/2018

Thank you for your great review. At Kirby Station, you will find the best all-around choice to live life your way, from our desirable amenities to our scenic views and premium location. Thank you for making us your home. We appreciate you taking the time to share your favorable comments!

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Verified Resident 716774 • 2019 Recommended

Updated 11/12/2019

Reviewed 11/12/2019

The staff is very professional, friendly, and responsive. The community is quiet, clean and safe. The move-in process was very streamline. I love that this is a pet friend community. I would recommend this community to others.

Kirby Station Manager15/15/2019

We are heartened by your enthusiastic recommendation of our community! Thank you for letting us know about your seamless move-in experience! We're excited to have you with us and are glad that our responsive service and pet-friendly environment make you happy. We appreciate your review and are here if you need anything.

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Verified Resident 396682 • 2018 - 2019 Recommended

Updated 11/07/2019

Reviewed 11/07/2019

Office personnel is always very friendly and very helpful. Maintenance is very responsive. Requests are always responded to in less than 24 hours. Grounds are kept very nice and clean. Kirby Station is a very nice place to live. See More

Kirby Station Manager12/12/2019

We appreciate your kind words about our beautiful community! We strive to provide our residents with prompt, friendly, and professional service, so it is heartening to know we're on the right track. Thank you for your vote of confidence!

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Verified Resident 700455 • 2018 - 2019 Recommended

Updated 11/06/2019

Reviewed 09/27/2019

Grounds kept clean daily. Leasing Office Team always helpful providing great customer service. Maintenance request completed in a timely manner. Great way to bring neighbors together providing Food Truck days.

Kirby Station Manager02/02/2019

Thank you for your five-star review! We really appreciate you taking the time to rate our community so highly! We love going the extra mile for our valued residents and guests, and your feedback definitely motivates us to work even harder. Thank you!

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Verified Resident 713893 • 2019 Recommended

Updated 11/04/2019

Reviewed 11/04/2019

The leasing team is honestly the best. They worked with me so much and made my feel welcome even before I decided that this is where I wanted to live. I would highly recommend this property to anyone who asks.

Kirby Station Manager07/07/2019

Hi there, thank you so much for your 5-star review! We appreciate your kind words about our leasing team. We are happy to help our residents and want them to feel at home in our community. Please let us know if we can be of service in any way!

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Verified Resident 604303 • 2018 - 2019 Recommended

Updated 10/22/2019

Reviewed 02/14/2019

I have absolutely loved Kirby Station! The office ladies, Tim from maintenance and Mr. C are always so kind and address any needs I have had immediately. I do wish residents would pick up their dog poop, but that really does not reflect on the apartment… See More

Kirby Station Manager19/19/2019

Our team is encouraged to know that our quick service responses meet your needs in so many ways! Thanks for being a loyal part of our community at Kirby Station. We greatly appreciate your support and recommendation.

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Verified Resident 591083 • 2018 - 2019 Recommended

Updated 09/18/2019

Reviewed 01/09/2019

It has been pleasant but I really wish that I didn't come into the apartment with maintenance issues. I had gutter repairs needed, rain spouts to be provided to prevent flooding on the sidewalk, major bug problem, and my windows are covered in dirt. I will… See More

Kirby Station Manager14/14/2019

Thank you for choosing our community! We are truly sorry for any issues that were not properly resolved prior to our move-in, and we appreciate your patience as our team works to address your concerns. Our team appreciates your acknowledgment!

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Verified Resident 467077 • 2018 - 2019 Recommended

Updated 09/12/2019

Reviewed 03/21/2018

Never had any theft incidents (car, and home included), maintenance has always been very responsive, and some meaningful renovations have occurred in my year of being here. There are community events every once in a while.

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Verified Resident 601976 • 2017 - 2019 Recommended

Updated 08/22/2019

Reviewed 02/07/2019

All the office workers are extremely friendly and quick to help with any issues if they arrive. Maintenance is great on any issues if they come up. I never have any noise issues, and we are close to the pool. See More

Kirby Station Manager12/12/2019

We couldn't be happier with your review! Thanks for sharing your kind words about our office team members, who take considerable pride in their jobs and their friendly interactions with residents. We're always committed to providing exceptional service, and we're delighted that you chose us for your home. With that said, we'll work on addressing your concerns with dog owners in our community. You're always welcome to come by the office if you'd like to speak to us directly about this.

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Verified Resident 682163 • 2016 - 2019 Recommended

Updated 08/18/2019

Reviewed 08/18/2019

This community has been great with meeting expectations of their residents. It works to maintain the upkeep of the grounds and solves maintenance issues very quickly. The staff both in and out of the office are very friendly and always make me feel welcome !

Kirby Station Manager21/21/2019

We are grateful for your recognition and appreciation of both our office and maintenance teams. They are dedicated to making this community the best it can be for our residents. Thank you for your kind review!

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Verified Resident 681149 • 2019 Recommended

Updated 08/15/2019

Reviewed 08/15/2019

The apartment is clean and quiet. Maintenance is quick and professional. The grounds are kept very nice. The swimming pools are well maintained. The apartment complex is located near Poplar Ave and the 240 bypass. See More

Kirby Station Manager20/20/2019

Thanks so much for sharing your delightful five-star review of our well-kept, peaceful grounds and facilities! Our main priority is providing our residents with an exceptional place to call home, so your encouragement of our accessibility and upkeep only inspires us to work even harder to keep you and everyone else living here comfortable. Our doors are always open should you need help with anything!

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Verified Resident 184343 • 2013 - 2019 Recommended

Updated 08/14/2019

Reviewed 09/16/2015

It is a safe and friendly environment. Also pet friendly, I don't want to live anywhere else. The leasing office manager and staff care about you and making sure that you are completely satisfied. The maintenance staff is also included.

Kirby Station Manager17/17/2015

Thank you for the nice words about Kirby Station! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.

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Verified Resident 678316 • 2019 Recommended

Updated 08/14/2019

Reviewed 08/14/2019

So far it's mostly great. One complaint I have is the lack of and the quality of equipment in the gym. There are 6 free weights total. The equipment is old and rusted. Some of the equipment actually no longer has safety mechanisms. If y'all would… See More

Kirby Station Manager18/18/2019

We're glad that your overall experience has been great and value your honest feedback. We are always looking for ways to improve the community for our residents and will share your suggestion regarding the gym equipment with the appropriate team. Many of our residents appreciate the ease and great value of the available Comcast services in our community, but we understand that some may feel differently. This policy is communicated to all prospective residents. We will let our team know how you feel about this so it can be taken into account in the future. Thank you for your review.

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Verified Resident 554524 • 2018 - 2019 Recommended

Updated 08/04/2019

Reviewed 10/11/2018

Excellent for those using it. Need to add properties in the MS area. No serious changed are needed. They could try having things like wine and cheese night or wings and things night once a month to bring tenants together.

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Verified Resident 83625 • 2009 - 2019 Recommended

Updated 07/17/2019

Reviewed 07/23/2014

Mostly good, The complexion of the community has changed a lot over the years. The security is non-existent. If you have a need to call security company you are directed to a voice mail.. Which may or may not be answered. If you do ever see… See More

Kirby Station Manager18/18/2014

Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Kirby Station your home!

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Verified Resident 81717 • 1999 - 2019 Recommended

Updated 07/10/2019

Reviewed 07/14/2014

Overall my stay has been satisfactory Staff HAS BEEN GREAT - YOU NOW HAVE SOME NEW PEOPLE IN THE OFFICE THEY ARE LEARNING - BETH Has Done a Outstanding Job. Maintenance also has been good.YOUR MAN That Keeps the grounds picked up does a fantastic job.Miss… See More

Kirby Station Manager12/12/2017

Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Kirby Station your home.

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Features & Amenities

Laundry

Full Size and Stackable Washers and Dryers
Laundry On-Site
Washer/Dryer

Parking

Carport
Reserved Parking Available
Yard

General

ADA Accessible
Air Conditioner
BBQ and Picnic Areas
Balcony or Patio
Ceiling Fan
Digital Thermostats
DishWasher
Fireplace
Heat
On-Site Maintenance
On-site Manager
Outdoor Fireplace
Pet Friendly Community with No Breed Restrictions
Refrigerator
Shower Tub Combo
Sundeck
Tiled Flooring
Vinyl Flooring
Walk In Closets

Pets

Cats Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Dogs Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
N/A
SQ. FT.
520
Available
Avail.
N/A
Model
Efficiency

Price
N/A
SQ. FT.
832
Available
Avail.
N/A
Model
Tennessean

View Floor Plan

Price
$868 - $1,618
SQ. FT.
635
Available
Avail.
8 Units
Model
LaSalle

View Floor Plan

Price
$963 - $1,693
SQ. FT.
735
Available
Avail.
4 Units
Model
Heritage

View Floor Plan

Price
$988 - $1,658
SQ. FT.
735 - 832
Available
Avail.
3 Units
Model
Chickasaw

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
$1,003 - $2,033
SQ. FT.
932
Available
Avail.
9 Units
Model
Cottonwood

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
1,138
Available
Avail.
N/A
Model
Beale

View Floor Plan

Price
$1,078 - $2,068
SQ. FT.
1,038
Available
Avail.
3 Units
Model
Memphis

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. New enjoyable life is coming your way with the Kirby Station apartment homes located in Memphis, Tennessee. Our award-wining community is easy to commute Memphis University School, Hutchison School, Lichterman Nature Center arboretum, multi-cuisine restaurants, theatres and airports. Spacious one and two bedroom residences equipped with full size washer or dryer connections, private covered patio or balcony, wood burning fireplaces and modern kitchen with whirlpool appliances. Stay fit in our brand-new fitness center with weight stations, TV monitors on all cardio monitors and challenge a match with your neighbor in the lighted tennis courts. Spend your quality time with your loved ones at outside fireplace with wifi and covered parking to safeguard your car.