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Kirby Station

6653 North Quail Hollow Road, Memphis, TN 38120
(505 Reviews)
$1,028 - $2,613/mo
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Floor Plans & Pricing

1 Bedroom

LaSalle

1 Bed, 1 Bath | 635 sq. ft.

$1,028 - $2,113

9 Available Units

See Floor Plan Details

Chickasaw

1 Bed, 1 Bath | 832 sq. ft.

$1,223 - $2,388

3 Available Units

See Floor Plan Details

Heritage

1 Bed, 1 Bath | 735 sq. ft.

$1,163 - $2,568

2 Available Units

See Floor Plan Details

Tennessean

1 Bed, 1 Bath | 832 sq. ft.

$1,098 - $2,063

1 Available Unit

See Floor Plan Details

2 Bedrooms

Cottonwood

2 Beds, 1 Bath | 932 sq. ft.

$1,288 - $2,553

3 Available Units

See Floor Plan Details

Memphis

2 Beds, 2 Baths | 1,038 - 1,136 sq. ft.

$1,358 - $2,598

3 Available Units

See Floor Plan Details

Beale

2 Beds, 2 Baths | 1,138 sq. ft.

$1,373 - $2,613

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.4

Safety

4.1

Office Staff

4.3

Maintenance

4.4

Neighborhood

4.4

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

30

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.7 days

View Community Timeline
View Community Timeline

Kirby Station Reviews

(439)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1231234

Verified Resident ā€¢ 2023 - 2024

3/2/2024

My apartment is outdated. My garbage disposal doesn't work. It's hard to change light bulbs in certain areas because the fixtures are antiques.I pay to much money for rent for the laundry facility not to be fully functional. Fix it,fix all of it.

    Manager

    3/6/2024

    Kirby Station
    Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, Kirby Station
    Review Author Icon

    Resident 1222814

    Verified Resident ā€¢ 2023 - 2024

    2/2/2024

    Terrible experience, would not recommend to anyone Terrible experience, would not recommend to anyone Terrible experience, would not recommend to anyone Terrible experience, would not recommend to anyone

      Manager

      2/5/2024

      Kirby Station
      Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
      Review Author Icon

      Resident 1219866

      Verified Resident ā€¢ 2021 - 2024

      1/24/2024

      I have had a good experience here overall. The area is very quiet, and the maintenance staff for the most part have been responsive to my requests, so I appreciate that. The staff are friendly when I interact with them. I don't use theā€¦Ā See More >
        Manager

        1/25/2024

        Kirby Station
        Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
        Review Author Icon

        Resident 1210282

        Verified Resident ā€¢ 2012 - 2023

        12/20/2023

        it is great here love it 20 yrs I had a stroke and made sure I made it back here because I think it is so great everyone is so nice I recommend it to all people I know I don't like this long surveyā€¦Ā See More >
          Manager

          12/21/2023

          Kirby Station
          Hi, we're happy you found our staff to be so supportive during your experience here at Kirby Station. Thanks again for the recommendation, and have an amazing day!
          Review Author Icon

          Resident 1209053

          Verified Resident ā€¢ 2023

          12/16/2023

          Great community to live and it was very quiet and haven't had no issue since I lived here. I would recommend this apartment to other because it affordable and the move in process was nice and felt very welcoming to be here.

            Manager

            12/18/2023

            Kirby Station
            Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
            Review Author Icon

            Resident 1204111

            Verified Resident ā€¢ 2023

            12/2/2023

            We have only lived here for 2 months and everything has been going really smooth all of the staff are very pleasant and very nice when speaking to them and also the maintenance worker was very nice and courteous and he came quick he cameā€¦Ā See More >
              Manager

              12/2/2023

              Kirby Station
              Hi, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

              Updated Review

              Review Author Icon

              Resident 396682

              Verified Resident ā€¢ 2016 - 2023

              11/6/2023

              Community is quiet. Conveniently located near shopping and restaurants. Office staff is very polite, friendly, and helpful. Maintenance staff is probably the best maintenance staff of any apartment community where I have ever lived. They are very prompt to respond, nearlyā€¦Ā See More >
                Manager

                11/8/2023

                Kirby Station
                Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                Updated Review

                Review Author Icon

                Resident 1139777

                Verified Resident ā€¢ 2023

                10/31/2023

                Great! Safe. Clean. Prompt reply from maintenance and office staff. Quiet. No police cars ever. Few kids. Good area near restaurants and grocer and my job. My car feel safe here unlike others in Memphis.

                Manager

                11/2/2023

                Kirby Station
                Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
                Review Author Icon

                Resident 1191078

                Verified Resident ā€¢ 2023

                10/19/2023

                I looked at this community based on the many good reviews and wasn't disappointed. The community is beautiful, my apartment looked brand new and the staff was exceptional. I'm so glad we chose this place to call home.

                  Manager

                  10/21/2023

                  Kirby Station
                  Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                  Review Author Icon

                  Resident 1190929

                  Verified Resident ā€¢ 2023

                  10/18/2023

                  Many maintenance requests have been made and many more will be made. Maintenance team is quick and effective, but sometimes seems like a simple band-aid over recurring problems. Rent increases each year despite the quality of the living conditions.

                    Manager

                    10/20/2023

                    Kirby Station
                    Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

                    Updated Review

                    Review Author Icon

                    Resident 830772

                    Verified Resident ā€¢ 2020 - 2023

                    9/30/2023

                    My neighbors are mature. Not alot of loud music . I like my space and because of my job, I can rest and relax when I am at home. Generally my area is quiet and a mature group. The loud music atā€¦Ā See More >
                      Manager

                      10/1/2023

                      Kirby Station
                      Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
                      Review Author Icon

                      Resident 1185390

                      Verified Resident ā€¢ 2023

                      9/29/2023

                      Kirby Station is a wonderful community. I just moved to Memphis, and for me it was important to find a place where I would feel safe but also that it would be close to everythingl. This place is just perfect. Also the community managers (Reginaā€¦Ā See More >
                        Manager

                        10/1/2023

                        Kirby Station
                        Hello, we're happy you found our staff to be so supportive during your experience here at Kirby Station. We are always more than happy to assist you if anything else comes up. Take care!

                        Updated Review

                        Review Author Icon

                        Resident 381800

                        Verified Resident ā€¢ 2020 - 2023

                        9/23/2023

                        Apartments need to be upgraded to the present time as best can be. The change in staff makes it easier to have constructive comments or criticisms without be ridiculed. Still hoping for a replacement washer that doesn't sound like it's trying to walk out ofā€¦Ā See More >
                          Manager

                          9/25/2023

                          Kirby Station
                          Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                          Review Author Icon

                          Resident 1177028

                          Verified Prospect ā€¢ Visited 2023

                          9/4/2023

                          Would not recommend these apartments I feel like I was discriminated against especially the Lincoln on the green they would not answer my phone calls return my phone calls or anything do not rent from them

                            Manager

                            9/12/2023

                            Kirby Station
                            MAA is an equal opportunity housing provider and complies with all federal, state and local fair housing laws and regulations. MAA does not discriminate in any way based upon any classification protected by applicable law
                            Review Author Icon

                            Resident 1175661

                            Verified Resident ā€¢ 2022 - 2023

                            8/31/2023

                            The staff is always courteous and professional. The grounds are well maintained. We definitely enjoy living in this community. I would highly recommend to anyone looking for a nice apartment complex in Memphis

                              Manager

                              9/4/2023

                              Kirby Station
                              Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kirby Station. Please let us know if there is anything else we can do for you; we are more than happy to help!
                              Review Author Icon

                              Resident 1165956

                              Verified Prospect ā€¢ Visited 2023

                              8/2/2023

                              I have had a wonderful experience at the community . Mrs breyona and Mrs mann where very nice representatives at this location as well as the other representatives also . They are patient with assisting a numerous amount of clients daily they answer phone callsā€¦Ā See More >
                                Manager

                                8/4/2023

                                Kirby Station
                                Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kirby Station! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                Review Author Icon

                                Resident 1162048

                                Verified Resident ā€¢ 2023

                                7/21/2023

                                Really nice and quiet apartment complex. All the office reps were sweet and helpful with setting up everything for me to move in. Had two minor maintenance requests so far and they both got a timely response.

                                  Manager

                                  7/24/2023

                                  Kirby Station
                                  Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                  Review Author Icon

                                  Resident 1160736

                                  Verified Prospect ā€¢ Visited 2023

                                  7/18/2023

                                  The community was very neat and clean. The apartments that we viewed was very nice and has great potential. We were very pleased with what we saw. The apartment that we're interested in applying for the setup and amenities was included everything that we wouldā€¦Ā See More >
                                    Manager

                                    7/20/2023

                                    Kirby Station
                                    Hi, thank you so much for your positive comments about Kirby Station! If you have any further questions, please give us a call. We're always happy to help!
                                    Review Author Icon

                                    Resident 1156081

                                    Verified Resident ā€¢ 2022 - 2023

                                    7/3/2023

                                    For a first time apartment this has been a great experience. They respond to any concerns asap, everyone is very friendly, lovely aesthetic, they keep the lawn manicured, exterminators come out weekly. All of this comes with a pool and gym what more could youā€¦Ā See More >
                                      Manager

                                      7/5/2023

                                      Kirby Station
                                      Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                      Updated Review

                                      Review Author Icon

                                      Resident 395391

                                      Verified Resident ā€¢ 2016 - 2023

                                      7/1/2023

                                      Good. There continues to be an issue on Windmill lane with individuals NOT parking in parking spaces. The individuals living in units Windmill Lane (townhomes) 6716, 6718, 6720, 6722 will park in front of their units which blocks/makes it difficult of individuals in paid parkingā€¦Ā See More >
                                        Manager

                                        7/6/2023

                                        Kirby Station
                                        Please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.

                                        Updated Review

                                        Review Author Icon

                                        Resident 871928

                                        Verified Resident ā€¢ 2020 - 2023

                                        6/27/2023

                                        The management staff have been most helpful from day one. We are especially impressed with the landscaping of the entire Kirby Station property. I have absolutely no reservations about recommending the property to my friends.

                                        Manager

                                        6/29/2023

                                        Kirby Station
                                        Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!
                                        Review Author Icon

                                        Resident 1152676

                                        Verified Prospect ā€¢ Visited 2023

                                        6/22/2023

                                        Was supposed to get a call back, but never did. I decided to tour virtually, but the appointment was not kept. Went to tour in person but decided against it after sitting at the front desk; realized that my time wasn't respected so I wouldn'tā€¦Ā See More >
                                          Manager

                                          6/30/2023

                                          Kirby Station
                                          Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

                                          Updated Review

                                          Review Author Icon

                                          Resident 1061865

                                          Verified Resident ā€¢ 2022 - 2023

                                          6/21/2023

                                          Our apartment was to be ready on August 8, 2022. They called to say it was not quite ready and could we wait until August 12,2022. We paid our deposit and rent, did a walk through and pointed out things that needed to be repaired.ā€¦Ā See More >
                                            Manager

                                            6/30/2023

                                            Kirby Station
                                            Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1101489

                                            Verified Resident ā€¢ 2023

                                            6/7/2023

                                            I have had a relatively positive experience living at Kirby Station. There have been a few problems- one being they illegally charged me a pet deposit even though I have an emotional support animal letter. Currently dealing with the annoyance of havingā€¦Ā See More >
                                              Manager

                                              6/9/2023

                                              Kirby Station
                                              Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
                                              Review Author Icon

                                              Resident 1147468

                                              Verified Resident ā€¢ 2022 - 2023

                                              6/6/2023

                                              It is peaceful and quiet with neighbors willing to help when needed. The grounds are beautiful and maintained. Kirby Station has also accommodated my needs as a disabled resident. The bonus is the electronic door lock installed recently in all apartments by them.

                                              Manager

                                              6/7/2023

                                              Kirby Station
                                              Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

                                              Features & Amenities

                                              Laundry
                                              • Laundry On-Site
                                              Parking
                                              • Carport
                                              • Covered Parking
                                              • Reserved Parking Available
                                              • Yard
                                              Pets
                                              • Cats Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Less Info
                                                More Info
                                              • Dogs Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Less Info
                                                More Info
                                              Other
                                              • ADA Accessible
                                              • BBQ and Picnic Areas
                                              • Community Room with Wi-Fi
                                              • Fitness Center
                                              • Free Weights
                                              • High-Speed Internet
                                              • On-Site Maintenance
                                              • On-Site Management
                                              • On-site Manager
                                              • Outdoor Fireplace
                                              • Pet Friendly Community with No Breed Restrictions
                                              • Pool
                                              • Sundeck
                                              • Tennis Court
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                                              Leasing

                                              TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at Kirby Station in Memphis, TN. This community boasts unique one- and two-bedroom apartment homes and townhomes with hardwood-style floors, brushed nickel hardware, and inviting kitchens with Whirlpool appliances. Fireplaces and balconies are also available. Our community is nestled in 25 acres of award-winning landscapes and features luxurious amenities, including a sparkling pool with poolside Wi-Fi, fitness center, grill and picnic area, and more. Located in East Memphis and convenient to I-240, Kirby Station is close to all of the shopping, entertainment, and dining options Germantown offers. Shelby Farms Park is conveniently 10 minutes away.
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                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              MAA

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                                              Communities
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                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Kirby Station Rated?
                                              Based on 505 number of votes by renters, Kirby Station is currently rated 4.3 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Kirby Station?
                                              Kirby Station is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                              How effective was the maintenance team when resolving your problem?
                                              Kirby Station is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                              What are noise levels like at Kirby Station?
                                              Kirby Station is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Kirby Station?
                                              Kirby Station is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Kirby Station is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                              How satisfied are residents with the staff at Kirby Station?
                                              Kirby Station is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                              How often does management engage with reviews?
                                              Managers have responded to 100% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 2.7 days to their community reviews in the past year.
                                              Who manages Kirby Station?
                                              MAA
                                              What is the pet policy at Kirby Station?
                                              Cats Allowed
                                              Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                              Pet Limit: 2
                                              Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                              Dogs Allowed
                                              Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                              Pet Limit: 2
                                              Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 1 Bath
                                              2 Beds, 2 Baths

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                                              Beds

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                                              Baths

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                                              Kirby Station is a 635 - 1,138 sq. ft. apartment in Memphis in zip code 38120. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,028 - $2,613. Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, and Southaven.

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