Ratings & Prices for Kirby Station, Memphis, TN

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.5
Office Staff	4.7
Maintenance	4.7
Neighborhood	4.7
SatisFacts™ Tour Survey	4.6/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	4.9/5
SatisFacts™ Renewal Survey	4.2/5

Review Count

Number of reviews in the past 365 days	29

Manager's Review Engagement

Percentage of reviews responded to	96.55%

Manager's Review Reply Time

Average time to respond to reviews	10.31 days

Ratings & Reviews (378 Reviews)

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Verified Resident • vrp • 2019 - 2021

Updated Review

02/25/2021

Love the community and the staff. The response time is really quick and professional. Everyone seems to look out for their neighbors and the staff actually knows each tenant. I am so satisfied with my decision with moving here.

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Kirby Station Manager

02/25/2021

We strive for 100% satisfaction, and it is great to see you are having such a positive experience at Kirby Station. Please don't hesitate to reach out to us if there's anything more we can do!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

02/24/2021

The leasing staff is courteous and helpful. Nice to be remembered by name. The maintenance staff and subcontractors were courteous, efficient and COVID responsible. The amenities, grounds and landscaping greatly enhance the complex. See More

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Kirby Station Manager

02/25/2021

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kirby Station! Feel free to reach out to us if you need anything. Have a wonderful day.

Previous Review

· 02/10/2021

Verified Resident • vrp • 2019 - 2021

02/14/2021

Have had no issues with this community since I've moved in. The people in the leasing office are nice, and always available to help if needed, maintenance has excellent response time and I've never had any issues with completion of service requests. The property is kept… See More

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Kirby Station Manager

02/15/2021

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kirby Station. Thanks for the recommendation, and have an amazing day!

Verified Resident • vrp • 2019 - 2021

Updated Review

02/10/2021

Front office and maintenance staff are amazing. Grounds are well kept. Haven't had any issues with noisy neighbors. Location close to everything and the e-way. Maintenance handles issues very quickly.

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Kirby Station Manager

02/12/2021

Hi, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your stay. If you have further needs or questions, please reach out!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

01/26/2021

I looked around a lot of places and this one just seemed to fit all I wanted and needed. Leasing office ladies were so welcoming and helpful that it already felt like home. Quiet and well maintained community, looking forward to experiencing more amenities once covid… See More

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Kirby Station Manager

01/27/2021

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Verified Resident • vrp • 2020 - 2021

Updated Review

01/22/2021

The last time I lived in Kirby Station, it was hell, 2017. I thought maybe it had gotten better since my meth cooking and thieving neighbors did not live in the complex anymore. However, I believe their is someone that still lives here with a master… See More

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Kirby Station Manager

01/25/2021

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected] We will respond to your inquiry within 48 business hours. Thank you.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2018 - 2021

Updated Review

01/21/2021

Everyone is great and happy to assist. The work order was processed in a timely manner and very professional. I'm happy they were able to assist. The office staff was friendly and courteous. Glad to be a resident

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Kirby Station Manager

01/22/2021

Hi! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

01/11/2021

I love "almost" everything... except I have LOUD, pot smoking people above me... apparently nothing can be done.... I want the people above me REMOVED! They are horrible... I can hear them having sex... they smoke pot... I can hear them scream at each other... I… See More

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Kirby Station Manager

01/13/2021

Thank you for your review and sharing your feedback.

Previous Review

· 10/24/2020

Verified Resident • vrp • 2020 - 2021

01/10/2021

The staff is very helpful and knowledgeable. Community activities were restricted because of the pandemic. The community is well lighted at night and management is responding to car break ins by installing security cameras. See More

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Kirby Station Manager

01/11/2021

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Verified Resident • vrp • 2020 - 2021

01/09/2021

Great experience over all aaaaasaaa aaaaaaa aaaaaaa aaaaaa abcdefghijkopqrstuvwxyz Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa See More

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Kirby Station Manager

01/11/2021

Hello, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Verified Resident • vrp • 2014 - 2020

Updated Review

12/25/2020

Our staff are always happy positive people and they are always a joy to interact with. From the office to the maintenance people everyone in professional and very pleasant to deal with. It always feels like family.

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Kirby Station Manager

12/28/2020

Hi, thank you for taking the time to let us know how we did. We hope you have a great day! Take care!

Previous Review

· 09/10/2020

Verified Resident 846878 • vrp • 2020

11/24/2020

It's been good. The leasing agent was very nice and helpful with move in and all the paper work. It's a pretty quiet community. The only problem we've had was someone trying to break into our cars but that's not the complex's fault

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Kirby Station Manager

11/27/2020

Thank you again for taking the time to let us know how we did. If you're ever in need of help, please let us know! Have a great day!

Verified Resident 843606 • vrp • 2020

11/14/2020

This apartment complex is very well maintained. The layout of the apartment gets the most out of the square footage. Being able to have a pet was a big reason why we chose this apartment complex. The location of the complex is amazing - anything you… See More

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Kirby Station Manager

11/17/2020

Hi , we are very happy to provide a great experience for you! We are always more than happy to assist you if anything comes up. Take care!

Verified Resident 489670 • vrp • 2019 - 2020

11/12/2020

my experience is okay except some noise from upstairs. some parking spot are pretty unclear vision especially wild ridge circle corner near trash site. some one hit my vehicle while getting out of parking lot.

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Kirby Station Manager

11/14/2020

Hello, thank you; we appreciate your feedback! If you have any further questions or concerns, please don't hesitate to reach out!

Verified Resident 420814 • vrp • 2017 - 2020

10/29/2020

Enjoy living at Kirby Station. It is a well maintained and quite property with plenty of trails to walk the dog and friendly neighbors.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Kirby Station Manager

11/07/2020

Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Verified Resident 836747 • vrp • 2020

10/27/2020

I have already been able to meet three other residents in the community, which I think that is great. The residents seem to know about one another as well. I am thankful that there have not been any people playing loud music or carousing (what I… See More

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Kirby Station Manager

10/30/2020

Thank you for making us your new home! Feel free to reach out to us if you need anything. Have a wonderful day.

Verified Resident 542616 • vrp • 2018 - 2020

10/20/2020

The location of Kirby Station is excellent, in a great part of town and convenient to lots of things in Memphis. The community is very clean, and the office staff is great about following up on things, and the service they provide is very fast and… See More

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Kirby Station Manager

10/25/2020

Your wonderful feedback and rating mean a lot to us.

Verified Resident 830772 • vrp • 2020

10/09/2020

Awesome experience. Very courteous and helpful staff. They gave precise instructions along with very helpful information. Very attentive. I have had a great experience since I have moved in to my apartment. See More

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Kirby Station Manager

10/12/2020

Hello, we're glad you have had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Verified Resident 826040 • vrp • 2020

09/29/2020

Every employee I have worked with has been extremely kind, listened, and efficient. I am pleased with the team here. ********************************************************************************** Thank you. See More

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Kirby Station Manager

10/04/2020

Hi there, thank you for your kind review; we are happy to pass along your comments to the team here at Kirby Station! Please don't hesitate to reach out to us if there's anything more we can do!

Verified Resident 822369 • vrp • 2020

09/22/2020

The team was nice and helpful. Made me feel at home. Like everyone there. My apartment was very clean. When I was moving in everything was ready. Several of the neighbors stop and Introduced themselves to me introduced themselves to me.

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Kirby Station Manager

09/23/2020

We're happy you found our staff to be so supportive during your experience here at Kirby Station. Please don't hesitate to reach out if there's anything additional we can do for you. Welcome home!

Verified Resident 822058 • vrp • 2019 - 2020

09/21/2020

Great area and apartments. Great amenities before COVID shut everything down. Very friendly office and maintenance staff. Besides parking far away from some apartments, this has been a great location and place.

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Kirby Station Manager

09/23/2020

We are so happy to read such a great review about Kirby Station! Thank you, and have a fantastic day!

Verified Resident 808217 • vrp • 2020

08/26/2020

The staff is very friendly and the apartments seem like a great balance between affordability, safety, and nice features. Reshmee was very helpful with the entire move in process. We've also been able to meet some of our neighbors already and feel at home.

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Verified Resident 802531 • vrp • 2019 - 2020

08/11/2020

My overall experience at Kirby Station has been great. The staff is helpful, friendly, and quick to handle any requests/issues. The management company MAA communicates openly and frequently with residents. The grounds are beautiful, and the location within Memphis can't be beat. See More

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Kirby Station Manager

08/12/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 795342 • vrp • 2020

07/23/2020

Community is actually very nice. Good view and great neighbours. My and my husband are still new here but we are enjoying our new apartment. Would recommend this community for anyone out there. We have got everything we need in here See More

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Kirby Station Manager

07/27/2020

Your recommendation means so much to us and we're so happy to have earned it. We are glad to hear you and your husband are enjoying your new home! We hope you have a great day!

Verified Resident 721228 • vrp • 2019 - 2020

06/25/2020

Kirby Station apartments is exactly what I was looking for as I was searching for a location that was more quiet than where I moved from but still offers a community feel and the perks of Memphis; it is in a convenient location, between Germantown and… See More

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Kirby Station Manager

07/09/2020

Thank you so much for your positive comments about Kirby Station! We truly appreciate your feedback and rating!

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Updated Review

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Features & Amenities

Laundry

Full Size and Stackable Washers and Dryers
Laundry On-Site
Washer/Dryer

Parking

Carport
Reserved Parking Available
Yard

General

ADA Accessible
Air Conditioner
BBQ and Picnic Areas
Balcony or Patio
Ceiling Fan
Digital Thermostats
DishWasher
Fireplace
Heat
On-Site Maintenance
On-site Manager
Outdoor Fireplace
Pet Friendly Community with No Breed Restrictions
Refrigerator
Shower Tub Combo
Sundeck
Tiled Flooring
Vinyl Flooring
Walk In Closets

Pets

Dogs Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Cats Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
520
Available
Avail.
N/A
Model
Efficiency

Contact Property

Price
Price
$973 - $1,763
SQ. FT.
635
Available
Avail.
7 Units
Model
LaSalle

View Floor Plan

Price
Price
$1,013 - $1,648
SQ. FT.
735
Available
Avail.
1 Units
Model
Heritage

View Floor Plan

Price
Price
$1,018 - $1,663
SQ. FT.
832
Available
Avail.
1 Units
Model
Tennessean

View Floor Plan

Price
Price
$1,118 - $1,943
SQ. FT.
832
Available
Avail.
2 Units
Model
Chickasaw

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,093 - $2,353
SQ. FT.
932
Available
Avail.
4 Units
Model
Cottonwood

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,138
Available
Avail.
N/A
Model
Beale

View Floor Plan

Price
Price
$1,178 - $2,773
SQ. FT.
1,038
Available
Avail.
6 Units
Model
Memphis

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. New enjoyable life is coming your way with the Kirby Station apartment homes located in Memphis, Tennessee. Our award-wining community is easy to commute Memphis University School, Hutchison School, Lichterman Nature Center arboretum, multi-cuisine restaurants, theatres and airports. Spacious one and two bedroom residences equipped with full size washer or dryer connections, private covered patio or balcony, wood burning fireplaces and modern kitchen with whirlpool appliances. Stay fit in our brand-new fitness center with weight stations, TV monitors on all cardio monitors and challenge a match with your neighbor in the lighted tennis courts. Spend your quality time with your loved ones at outside fireplace with wifi and covered parking to safeguard your car.

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Kirby Station?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Kirby Station?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is Kirby Station?
The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 96.55% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 10.31 days to their community reviews in the past year.

Who manages Kirby Station?
Mid-America Apartment Communities, Inc.

What is the pet policy at Kirby Station?
Dogs Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Cats Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths