I like the apartment, but it appears to have been burnt in the past and some of the repairs were not made correctly. Perhaps as a result, I hear EVERYTHING in the apartment above me, EVER thing, it is absolutely miserable. I do not get sleep at night, I cannot focus during the day, it just never stops.
Also, dog poop is a problem. People with pets rarely pick up after their pets.
The overall apartment is nice and I like the location of the complex and the unit. The maint team is very responsive which is a huge plus.
Manager
1/25/2021
Miller Creek at Germantown
Verified Resident 818485, thank you for sharing your experience. We will make sure maintenance knows you appreciate their response. We want to help you with your concerns about the apartment home. We would love to set up a time with you to discuss the noises above you, repairs that need completed to your satisfaction, and the pet waste. We do not have the location of your building; however, would love to meet and help. Contact us at 901-624-9404 or millercreek@irtliving.com - Jessica Welch Community Manager
1 Previous Review
Previous Review
Resident 818485
Verified Resident • 2020
9/14/2020
The alartment is fine, but the neighbors above are killing me. It is non stop noise. I dont know if it is the way these apartments are built or if they are just that noisy. I have been here a couple of months, not sure if I will be able to finish my lease. I have not slept in days...
Manager
9/16/2020
Miller Creek at Germantown
Thank you for your review. We love our neighbors and want to help. Give us a call at 901-624-9404 and we will explain our noise complaint process and work diligently to ensure you are happy with your home. 901-624-9404. Thank you Miller Creek at Germantown.