I lived there for one year, I never had any problems with the landlord, or the management - in fact they responded quickly when there was an issue with the garbage disposal or I just had questions about my lease, etc.
What I did have issues with was the drug activity in my unit, it constantly smelled like pot smoke in the hallways, there were family's living nearby, and the parking lot hosted frequent parties during the summer, and the school season had several instance where people thought the cramped parking lot was a garage and constantly took up spaces working on their cars.
There we're also a lot of disturbances like loud music being played at late night hours, arguments and fights between unknown persons, and there were a few instances where I was approached by drunks.
My unit, however, was suitable, it had a lot of space for the living room, a full kitchen, and since the fridge didn't work when it was first installed, we got a new one the same day from another unit. Only one or two problems with cockroaches, the rooms were nice and spacey, good room for storage, and the water was alright - utilities are as expected.
The neighborhood is mixed, you start off with the Mc Mansions near the Zoo, and then it goes to really nice houses, to ok houses, to scary houses. Before I moved they were developing the area to add more apartments, and I feel that its a new "up and coming" neighborhood, but I didn't feel like it was a safe environment, for me at least.