Review History for anonymous

Preserve at Forest Creek

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anonymous

Resident 2014 - 2016

8/9/2016

I love my apartment, the convenience of its location (immediate access to highway, shopping, gas, etc). I feel safe in my home, and disturbances are extremely rare. The office staff appears to be friendly and professional, and I like the community engagement initiatives that they employ. However, parking is an issue. It's difficult to park near my building, which is annoying. Additionally, I feel that service has declined since Fogelman Property Management took over. Grounds upkeep appears neglected, and that's a major issue for me, considering how much it costs to stay here. There are mushrooms in the grass on the grounds, the foliage is no longer properly trimmed, the walkways are not pressure washed, exterior pest control does not appear to be maintained (lots of cobwebs, dead bugs, etc). The common pool area is beautiful, but the beauty is under minded by the sour smelling refrigerator, the broken ice machine, and the broken television. Once, corporate had to be contacted just to get a grounds upkeep request completed, and it still wasn't done properly. Overall, I think Carter Haston was a better management company, at least from the maintenance perspective, but I still enjoy living here.
Manager

8/10/2016

Preserve at Forest Creek
Thank you so much for your feedback! We are certainly disappointed that some aspects of your stay with us are not exceeding your expectations. We value the opinions of all of our residents, and your comfort is truly important to us; therefore, we take your input very seriously. If you have any other concerns or questions, please contact us in person or at 901-443-6589. - Management, Preserve at Forest Creek

Review 13 out of 110

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Preserve at Forest Creek

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