The Stratum on Highland
Thank you for taking the time to write this review. I want to apologize about the maintenance issues that you have experienced while living at The Stratum. Unfortunately, our elevators tend to go offline frequently due to regular everyday use, but we make every effort to keep them in working order. Our building has 6 floors and only 2 elevators. Also, many residents choose not to place their trash in the provided trash chutes. This is unfortunate as it would keep the trash from piling up. We also provide a large dumpster on the side of the building for any larger trash. Once again, we apologize for the issues that you have experienced during your time as a resident here. We value our residents and would like you to feel free to come to the leasing office and make us aware of any future issues in order for us to resolve them quickly. We would also like to invite you to make any suggestions on how to better enforce the policies that are in place in order to keep our building safe, secure and trash free. The security guards should never be napping. Please make us aware of this ASAP if it ever happens again.