Review History for Verified Resident 472600

The Stratum on Highland

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Verified Resident 472600

VRP 2017 - 2018

4/5/2018

It has been okay. The walls are VERY thing and there have been a lot of issues with the elevator as well as the P1 garage gate. The maintenance crew is friendly and fix things correctly. Also, the trash room on my floor is incredibly messy all the time. Some people just leave their trash bags on the floor and nothing is enforced. I have seen one of the security guards take a nap on a soda.
Manager

4/9/2018

The Stratum on Highland
Thank you for taking the time to write this review. I want to apologize about the maintenance issues that you have experienced while living at The Stratum. Unfortunately, our elevators tend to go offline frequently due to regular everyday use, but we make every effort to keep them in working order. Our building has 6 floors and only 2 elevators. Also, many residents choose not to place their trash in the provided trash chutes. This is unfortunate as it would keep the trash from piling up. We also provide a large dumpster on the side of the building for any larger trash. Once again, we apologize for the issues that you have experienced during your time as a resident here. We value our residents and would like you to feel free to come to the leasing office and make us aware of any future issues in order for us to resolve them quickly. We would also like to invite you to make any suggestions on how to better enforce the policies that are in place in order to keep our building safe, secure and trash free. The security guards should never be napping. Please make us aware of this ASAP if it ever happens again.

Review 23 out of 78

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The Stratum on Highland

  • Lease Terms *
  • Standard (08/14/2021 - 07/31/2022) Private Bedroom
  • Standard (08/14/2021 - 07/31/2022) Private Bedroom
  • Summer (06/14/2021 - 07/31/2022) Private Bedroom
  • Summer (06/14/2021 - 07/31/2022) Private Bedroom
  • Spring (01/08/2021 - 07/31/2022) Private Bedroom
  • Summer (06/14/2021 - 07/31/2022) Private Bedroom
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0

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