Review History for Verified Resident 692228

Century Autumn Wood


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Resident 692228

Verified Resident 2019

9/9/2019

The apartments are beautiful, but the maintenance works appears to be subpar. At move in, I discovered 2 shelves are broken on the refrigerator door & the toilet seat is too small for the toilet bowel. If I am paying $1000+ a month for a one bedroom apartment, I want to be able to use the bathroom without sitting on the toilet bowel. My dryer does not get hot, only lukewarm, requiring multiple drying cycles for just a few pieces of clothing. The shower head leaks water down the wall and the tub stopper is broken. This was on move-in day. The apartments overall are nice, but maintenance works seems really poor. I noticed a couple area where shabby plaster work had been done. When you charge premium prices, residents expect premium quality.
    Manager

    9/16/2019

    Century Autumn Wood
    Hi, Thanks for leaving your feedback. I genuinely value the opportunity to hear where we can improve our service, and I'm sorry if our unit didn't meet your expectations. If you are still having any issues, I would love the opportunity to speak with you. Call me anytime at 615-907-5911. Warmly, Melanie

    Review 26 out of 67

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    Century Autumn Wood

    March 2024

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