Review History for anonymous

The Grove


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anonymous

Resident 2017

7/20/2017

Thought about renewing my lease for another year, while I figure out what to do post-graduation, but decided against it and will be moving to a different complex. This place is overpriced for what it is. The pros: having my own bedroom, the large closet space, and my personal bathroom. I also liked having the washer/dryer unit. The dumpster area has been filled with trash (not in the dumpster) and the stairwells are often grimy. The walls are pretty thin, and I've lost a few nights of sleep due to very noisy/aggressive neighbors up at 3 am arguing or hosting parties. As a graduate student, there were some nights I had to utilize the MTSU library to get any peace, quiet, and work done, which after 12 am, quiet hours should be respected. Maintenance was often prompt, but still had issues with the drains. Earlier in the move, my roommate and I tried to get our living room furniture cleaned/replaced (because they looked, still look mangled) but no one did anything. Parking gates do not add any security. Gate codes don't work for visitors (at least for my number) and cars try to beat the gate to get in regardless of whether they live there/have a pass or not. Some also tried driving "in" through the "out" gate which is detrimental to anyone leaving the complex! There is also still crushed glass in the parking lot. Customer service is lackluster, both on the phone and in-person. I think management needs to train their front desk personnel to work better with people. My only other complaints would be that Pavlov and the internet service was down for about a week when I moved in, so might take a while to get internet service or wifi. My bed's mattress also had a weird (urine?) smell to it when I moved in, but I got a mattress cover and that helped. Would not recommend this place to anyone I know, but other than described above, there were no major issues with rodents or pests or molds. So that was good.

    Review 23 out of 82

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