#11,014 #22 #274

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Waterford Place

2840 S Church Street , Murfreesboro, TN 37127
(116 Reviews)
$1,428 - $2,172/mo
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Floor Plans & Pricing

1 Bedroom

Valmont

1 Bed, 1 Bath | 927 sq. ft.

$1,428 - $1,563

3 Available Units

See Floor Plan Details

Darby

1 Bed, 1 Bath | 592 sq. ft.

$1,519

1 Available Unit

See Floor Plan Details

2 Bedrooms

Bentley

2 Beds, 2 Baths | 1,175 sq. ft.

$1,672 - $1,872

3 Available Units

See Floor Plan Details

3 Bedrooms

Wellington

3 Beds, 2 Baths | 1,405 sq. ft.

$1,877 - $2,172

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

6 days

View Community Timeline
View Community Timeline

Waterford Place Reviews

(115)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident ā€¢ 2023

11/16/2023

More pics

Here are 2 more pics from my apartment. Forgot to mention the resident room where the packages go isnā€™t controlled by staff. You just walk into the room & grab your box. I canā€™t tell you how many packages I had get delivered but wereā€¦Ā See More >
Manager

11/22/2023

Waterford Place
Thank you for this update. We want to assure you that we listen to resident feedback and want all of our services to make your life easier. Please contact us at waterfordcm@porticopm.com to discuss the package room and assess potential solutions. We hope to have a conversation soon.
Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

9/22/2023

Awful play to stay, GO ANYWARE BUT HERE!!!!! DANGER!

Awful place to stay during my time. There of a 12 month lease last year, I had no working dishwasher no working outlets for over 2/3 of the room that I had rented in a 2 bed to Bath apartment outside of my apartment wasā€¦Ā See More >
    Manager

    9/28/2023

    Waterford Place
    Thank you for your review as a former resident of our community. We pride ourselves on providing our residents with a top-notch living experience and are sorry to read your comments. We would love the opportunity to connect with you directly to discuss your rent and deposit matter promptly. We encourage you to please email us at waterfordcm@porticopm.com when you have a moment. Thank you, and we look forward to speaking with you soon.
    Review Author Icon

    anonymous

    Resident ā€¢ 2022 - 2023

    3/19/2023

    Worst Living Experience Possible

    This is how the past 4 months at Waterford place has been. unacceptable. I donā€™t see a reason I should tolerate unlivable conditions, I will not bring my new born to this piece of junk they consider a unit. Water damage, water damage, water damage,ā€¦Ā See More >
      Manager

      3/29/2023

      Waterford Place
      Thank you for your time. We strive to provide our residents with a top-notch living experience and are concerned with your shared feedback. Our team cares deeply about our residents, and we are sorry to hear you feel differently. It is our understanding that our team, including maintenance- has assisted you with your concerns and addressed them as well. Per our response to your previous review, we would love to connect with you directly to discuss and address any remaining concerns or dissatisfaction. We would be happy to reserve a day and time that works best for your schedule. You can email us directly at waterfordcm@porticopm.com. Thank you for your review and we look forward to connecting with you soon.
      Review Author Icon

      anonymous

      Resident ā€¢ 2022 - 2023

      1/25/2023

      If I could give this place 0 stars I would. We moved in a month ago and our tub has been broken ever since. We pay for a 3bed 2 bath but have only ever had one bathroom since we moved in. We bought aā€¦Ā See More >
        Manager

        1/31/2023

        Waterford Place
        Thank you for writing. We regret to hear of your displeasure, and we want to assure you that our highest goal is to provide you with a home you love. In regard to your dryerā€™s ventilation, we understand that our team did work to repair this, but they also enlisted the help of our vendor to perform further work on it as well. As for the repairs to your tub, it is our understanding that our maintenance team has repaired this for you, and we hope it was to your satisfaction. Regarding the repairs to your a/c unit, please know that our team is working diligently to find a favorable solution to this matter. To ensure that any remaining concerns or dissatisfaction are addressed, weā€™d like to extend an opportunity to connect with you offline to discuss your concerns, as well as provide next steps for your pending service request. Please feel welcome to stop by our office or email us directly at waterfordcm@porticopm.com. Thank you and we hope to connect with you soon.
        Review Author Icon

        anonymous

        Resident ā€¢ 2021 - 2023

        1/17/2023

        HORRIBLE MAKE YOU SIGN LEASE BEFORE GETTING APPROVED

        ROACHES!!!! HAVE BEEN COUGHING UP BLACK MUCUS SINCE MOVING IN! NEVER fix anything! They charge you $130 for cable and electric you MUST pay even if you have your own. they charge you for THEIR outside electric. they charge $50 for trash that just sitsā€¦Ā See More >
          Manager

          1/24/2023

          Waterford Place
          Thank you for your review. Our team works hard to ensure a clean, pest-free living environment for our residents, and we are disappointed to hear this has not been your experience. Please email us at waterfordcm@porticopm.com at your earliest convenience, so we can discuss your feedback in further detail. Thank you and we hope to connect with you soon.
          Review Author Icon

          anonymous

          Resident ā€¢ 2022 - 2023

          1/5/2023

          Donā€™t move here

          If I could leave a negative review I would. I gave the previous management company a five star review because although things werenā€™t perfect at least they tried. Portico is the new management company since July, and from there it has been all downhill. Multipleā€¦Ā See More >
            Manager

            1/10/2023

            Waterford Place
            Thank you for your time. We strive to proactively meet the needs of our residents, and we are sorry to read your feedback. We would love to discuss your review in greater detail to see how we can assist you and turn your experience around. At your convenience, please email us at waterfordcm@porticopm.com. We hope to restore your confidence in our community soon.
            Review Author Icon

            anonymous

            Resident ā€¢ 2021 - 2022

            6/8/2022

            Donā€™t bother with this place

            Waterford is a joke. I could write about a book about this place, but to sum everything up- roaches, broken heat (in the middle of winter for a month), bs cleaning fees (call them on their bluff and the fee is gone), door that neverā€¦Ā See More >
              Review Author Icon

              Arocep

              Resident ā€¢ 2022

              6/7/2022

              Under no circumstance should anyone rent here

              Came across a listing for Waterford the first week of April. We were moving from Indiana to Murfreesboro and relied on a virtual tour, and the honesty of Nicole, who we were getting all of our information. We were shown a beautiful, clean unit... itā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2021

                12/14/2021

                When we did our walk through we shown a brand new unit fully updated, cleaned, and painted, and was told this would be the similar unit we would get when we moved in only with an additional bedroom and full bathroom. This is NOT whatā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2019 - 2021

                  10/29/2021

                  We have lived here for over 2 years now. Back in June, we were BLATANTLY LIED to, in regards to a lease renewal, so we would sign it. The lease renews this month & 1 of the revolving door ladies didn't have us sign aā€¦Ā See More >
                    Review Author Icon

                    Jake_Lewter

                    Resident ā€¢ 2020 - 2021

                    10/12/2021

                    I moved into Waterford Place right when The Connor Group took over, a little over a year ago. For the most part I really enjoyed living here. All the neighbors were very nice and never caused me any problems. However, it wasnā€™t all what itā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2021

                      8/26/2021

                      My toilet is exploded all over the master bathroom due to a clog in the apartment mainline. Maintenance left the human excrement all over my bathroom. The toilet has been broken for two weeks, still not fixed. I request to be home for all repairsā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2017 - 2020

                        9/12/2020

                        I lived in this complex for 3 years - I hope to save someone their hard-earned money and precious time. DO NOT MOVE HERE! Pros: Bri and Dianne were amazing to me. They bent over backward to ensure that I was getting my needs addressedā€¦Ā See More >
                          Review Author Icon

                          Shanoah83

                          Resident ā€¢ 2015 - 2020

                          6/1/2020

                          I have lived here for 5 years and I have loved it up until about a year ago. I've had issues with Dianne (Property Manager) off and on since she started here. I've called corporate on a couple of occasions and have asked to speakā€¦Ā See More >
                            Review Author Icon

                            Asia_W974

                            Resident ā€¢ 2020

                            3/26/2020

                            I tell you what.... i know i have done a review before but i can't say enough about Waterford. From management, to sales, to maintenance and more; everyone works tirelessly and professionally to accommodate the tenants. In the wake of recent events and coming homeā€¦Ā See More >
                              Review Author Icon

                              Jamarcus_

                              Resident ā€¢ 2019 - 2020

                              2/3/2020

                              Great place to live. Great location. Great staff. Bri was extremely helpful during the move in process & has been very good during my time here. She makes all residents feel welcome. Any problems or concerns you have she makes sure to get everything happenedā€¦Ā See More >
                                Review Author Icon

                                billyhillman63@gmail.com

                                Resident ā€¢ 2008 - 2020

                                1/30/2020

                                Awsome complex, great managements team, the maintenance team is great, Love the landscaping, Gteat exercise room, state of the art equipment, 4 flat screens, and his/her bathrooms so you dont have to run home, awsome Oh I forgot a personal trainer 2 x a week,ā€¦Ā See More >
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                                  jmborden1

                                  Resident ā€¢ 2019

                                  12/23/2019

                                  I have lived here just a short few months but I must say first of all the staff is none I have ever been associated with. They are all Supercalifragilisticexpealidocious. Any concerns or questions they handled it quite quickly. They made me feel like familyā€¦Ā See More >
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                                    devinet93

                                    Resident ā€¢ 2015 - 2019

                                    10/7/2019

                                    GREAT staff. Very considerate and attentive to their tenants. This is coming from someone who has been here 5 years. Come in for a tour, and join the team. :) see you soon! I would like to brag on the maintenance team as well. Theyā€¦Ā See More >
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                                      Mary_H959

                                      Resident ā€¢ 2019

                                      8/27/2019

                                      I've lived here for close to a year and I've enjoyed it since moving in. Never had any issues and the staff is great. I also love the location it is on South Church Street! I would highly recommend to anyone.ā€¦Ā See More >
                                        Review Author Icon

                                        Andrew_M741

                                        Resident ā€¢ 2018 - 2019

                                        8/27/2019

                                        I love this community because, everyone is very friendly and helpful whenever need be. The office staff and maintenance crew are always aggressive when it comes to solving problems, and patient when circumstances are not ideal. When I first moved in, Dianne made everything clearā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2015 - 2019

                                          8/26/2019

                                          Staff is great, maintenance guys work hard! Good place to live.The square footage is open. The staff is always doing something for the community! Pool parties, food trucks,paintings in the club house.

                                            Review Author Icon

                                            Beth_hill237128@yahoo.com

                                            Resident ā€¢ 2019

                                            8/20/2019

                                            The staff are always sweet and go out of their way to help in any way they can. Apartments are great and the community is perfect. Love the pool and all the activities the complex plans for the residents. Who else has a food truckā€¦Ā See More >
                                              Review Author Icon

                                              Melissa_S389

                                              Resident ā€¢ 2019

                                              8/28/2019

                                              Nice community with great school district, large apartments that have mostly been upgraded. Maintenance addresses issues quickly, office staff is helpful. Older buildings, but have been fairly well maintained. No security issues.

                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2017 - 2019

                                                8/20/2019

                                                I've lived here going on my 3rd year. The staff here is great. Very friendly and personable. Close to local schools and just about anything you need. I feel safe in this apartment which is important due to fact my kids love being outside.ā€¦Ā See More >

                                                  Features & Amenities

                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $350 ~ 350. Rent: $25. Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $350 ~ 350. Rent: $25. Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Business Center
                                                  • Clubhouse
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Flexible Payment Options
                                                  • Onsite Walking Trails
                                                  • Pet Spa
                                                  • Playground
                                                  • Pool
                                                  • Poolside Cabana with Lounge Area
                                                  • Poolside Gas Grilling Stations
                                                  • Quality Landscaping
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                                                  Leasing

                                                  Reimagine suburban living at Waterford Place, a modern apartment community exuding the Southern charm of Murfreesboro, Tennessee. Infused with rustic touches, our one, two, and three-bedroom apartments promise a redefined apartment lifestyle coming in with upscale amenities to love. Expect modern comforts such as nine-foot ceilings, upgraded kitchens, designer cabinetry and stylish backsplashes, expansive closet space, designer bathroom finishes, garden tubs, a resort-style pool with poolside cabana, a modern fitness center, coffee bar, fenced-in dog park, and many more. Conveniently confined in the picturesque New Salem Area, we are close to Stones River Town Centre, Middle Tennessee State University, and Interstate 24.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Portico Property Management

                                                  B+
                                                  B+
                                                  Communities
                                                  65

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 116 number of votes by renters, Waterford Place is currently rated 3.7 out of 5 stars.
                                                  Waterford Place is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Waterford Place is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Waterford Place is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Waterford Place is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Waterford Place is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Waterford Place is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 6 days to their community reviews in the past year.
                                                  Portico Property Management
                                                  Dogs Allowed
                                                  Fee: $350 ~ 350
                                                  Rent: $25
                                                  Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                  Cats Allowed
                                                  Fee: $350 ~ 350
                                                  Rent: $25
                                                  Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Waterford Place

                                                  March 2024

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                                                  Waterford Place is a 592 - 1,405 sq. ft. apartment in Murfreesboro in zip code 37127. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,428 - $2,172. Nearby cities include Christiana, Smyrna, Bell Buckle, La Vergne, and LaVergne.

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