Review History for Verified Resident 722819

Brandywine


Review Author Icon

Resident 722819

Verified Resident ā€¢ 2019

12/2/2019

The worst, the staff boosts modern aminities but had no idea how to use them. They are even unable to point you in a proper direction. Every answer we get when we can't access the smart home features is just call the help number, parcel pending lost my package the response was call the help number. Washer and dryer rooms constantly flooded and unworking. Staff just tells you it's an off site maintenance issue call them. Also have been waiting on a work order to be completed since prior to our move in date. 10 out of 10 would rather be living in a motel 6 than this bug infested ---- whole
    Manager

    12/6/2019

    Brandywine
    We are so sorry that your experience has not been positive. We would love the opportunity to improve in all the areas you mention. If we have not provided exceptional customer service, then we have fallen short. We apologize that we have not met your expectations. Please contact the leasing office and speak to the manager so she can assist you with all your concerns.

    Review 18 out of 345

    Share This Review

    Check Availability

    Brandywine

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review