Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 90% |
Average time to respond to reviews | 23.6 days |
Contact Property
Brighton Valley Apartments
500 Brooksboro Terrace
Nashville, TN 37217
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 90% |
Average time to respond to reviews | 23.6 days |
Thank you for the review. We love our residents and try and do things to make them feel special. Remember we do pay a resident referral, if they move in. Holly
Hi there, while we appreciate you taking the time to share this feedback with our team, we're concerned to see your perception of our community. Although crime truly has no address, we work hard to ensure that our residents are comfortable in their homes, so we understand your frustration. We would like to further discuss your review with you and encourage you to call our office at your earliest convenience. We hope to hear from you soon!
I am sorry to hear you feel the charges assessed were unreasonable. We only charge if there are damages beyond normal wear and tear. The charges listed on your move-out were your final water bill, replacement blinds due to damage, and repairs to your walls. We offer final walk-throughs with everyone so they have the opportunity to question any charges, but I do believe the charges were reasonable. If you would like photos of the items you were charged for, I am happy to forward them to you via e-mail. I am unaware of the court proceedings you mentioned. Feel free to reach out to me with any additional questions and I wish you the best in your new home. [email protected]
Our one of a kind amenities and exceptionally hardworking team are just a couple reasons why our community makes such a wonderful home! Thank you so much, Kallie, for sharing this absolutely incredible review with our Brighton Valley team! We appreciate the five-star rating and encourage you to call our office if you ever have any questions or concerns.
Hearing about your incredible experience at Brighton Valley is music to our ears! We work hard to ensure that our residents are as comfortable as possible in their homes, so we're thrilled to see that our efforts have met your expectations. Thanks so much for this wonderful review!
Leyan, we're absolutely delighted to hear about your exceptional experience at Brighton Valley! Thank you so much for sharing this kind five-star rating with us and please don't hesitate to call our office if you ever have any questions!
Our incredible amenities and unbeatable location are just a couple reasons why Brighton Valley makes a lovely home. Thank you so much for sharing this kind review with our team!
We are so glad you are here. Thank you so much for your kind words. Let me know if you need anything at all. Holly Baggett
Hearing about your outstanding experience at Brighton Valley is music to our ears! We absolutely love having your family and your adorable pups at our community and we appreciate your kind review! If there is ever anything we can do to continue providing a wonderful home for you, please don't hesitate to call our office! Thanks so much!
We can't even begin to express our gratitude for your kind and heartfelt review, Dean! Our Brighton Valley team works hard to provide a beautiful and comfortable home for our residents, so we're thrilled to hear that we've met your expectations! If you ever have any questions, please don't hesitate to connect with our office!
We're absolutely delighted to hear about your wonderful experience at Brighton Valley, Marcos! Thank you for your amazing review and please feel free to call our office if there is ever anything we can help with.
Thanks for the wonderful review! It means so much to our team to know you've been enjoying your home here for five years and counting. We're absolutely thrilled to see you're loving life here at Brighton Valley! We truly appreciate the time you've taken to share this positive feedback, and should you ever find yourself in need of any assistance, please feel free to swing by the office. Our team is always happy to chat!
Thank you so much for your kind words about myself and my staff at Brighton Valley. We appreciate you as a resident. I am glad you love your new home. Let us know if we can do anything else to make it better. Holly
Awesome great review. Thank you so much.
Thank you for the kind words. We really appreciate the review!
Thank you for the review. We love our residents and try and do things to make them feel special. Remember we do pay a resident referral, if they move in. Holly
Thank you so much for these wonderful words. The TOWNHOUSE is amazing. I am so glad you love it. Let me know if I can do anything to make it better here. Holly
Thank you so much for your kind words. I am glad that you are planning on staying with us. Let us know if you need anything at all. Holly Baggett Community Manager
David, Thank you so much for the great review. We're pleased to have you call Brighton Valley your home for over 4 years. -----True testament of our community.
Thank you so much for the great review.
Thank you so much for the positive review, it's really means a lot to hear good feedback online, when most of it is so negative. Thanks again, Brighton
Thank you for the great review!
Justin, it worked! Thanks again for the great review.
Thank you for the great review!
$1,495
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N/A
Studio
$1,070
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N/A
1 Bedroom
$1,310
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N/A
2 Bedrooms
$1,461
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N/A
2 Bedrooms
$1,297
N/A
N/A
2 Bedrooms
$1,538
N/A
N/A
3 Bedrooms
$1,445
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N/A
3 Bedrooms
***Due to COVID-19, we are taking extra precautions to enhance the safety for our staff and residents. If you are interested in touring one of our beautiful apartment homes, we encourage you to contact us to schedule an appointment. We are also still offering virtual tours for your convenience. Please provide your contact info and someone from our amazing team will reach out to you.*** Welcome home to Brighton Valley Apartments, located in Nashville TN, minutes away from the Nashville Airport. Whether you're in the mood for a stroll around Nashville's downtown square or to do some shopping, living at Brighton Valley Apartments makes getting there easy. Major parks, recreation, and interstate access are moments away. Pricing and Availability subject to change. Some or all apartments listed might be secured with holding fees and applications. Please contact the apartment community to make sure we have the current floor plan available.
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Contact Property
Brighton Valley Apartments
500 Brooksboro Terrace
Nashville, TN 37217