Haven At The Gulch
#9,926 #64 #258

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Haven At The Gulch

641 Division Street, Nashville, TN 37203
(6 Reviews)
$1,119 - $4,014/mo

Move-In Specials (3)

Move-in today for 10 WEEKS FREE RENT! PLUS Newly Reduced Rates: 2-bedroom starting at $2339

3-bedroom starting at $3609. *Restrictions apply - contact the leasing office for more details!

Move-in today for 10 WEEKS FRE...

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Reviews

(6)

2.6 rating

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6 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2024

6/21/2024

Horrible apartment complex. DO NOT STAY HERE!

Where do I even begin.... I moved to Nashville from Michigan and was looking at different apartments in the Gulch area. Out of all the apartments, I decided to go with Haven because the deal seemed too good for a two bedroom two bath after the 3 month free special. Here is where the red flags started which I should've picked up on. But since I really needed a place, as I was last minute transferred for work, I still went through with it. When I was trying to contact the apartments leasing agency I tried calling them multiple times daily, left messages, went as far as to leave a message on instagram and on their emergency maintenance line to no avail. The apartment locator I used also tried emailing and getting in contact with them with no luck. It took 6 days for me to finally get in contact with them and get the ball rolling. I spoke with Tedra. I decided to submit my application with them and was informed that the apartment I was signing with them had a great city view and was very quiet, as not to be affected by the nearby freeway and train.… See More>
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anonymous

Resident 2023

5/7/2024

Go somewhere else

It would be doing those looking to rent a disservice by not telling you about this place. Its not the luxury apartment you think it is. There are nice things about the building, but theyre easily outweighed by the negatives. If youve ever been on a tour and seen dark spots in the carpets, thats pet feeces they refuse to do anything about. The elevators were constantly down with no notes, no emails, no communication. The lobby wont answer your calls for anything and the majority of the front office/employees were rude and unwelcoming. Theyll promise and say there arent Air BNBs when there are several. You pay community amenity fees on top of your own for up keep only to have weekend guests trash the amenity rooms. The pool was down nearly a whole summer for maintenance. Valet trash was only when they want to pick it up. The trash rooms are full of garbage and puddles of leaked trash in the floor due to the garbage shoots not working. The dumpster was always overflowing into the dog park causing mounds of maggots everywhere. Dont expect ubereats to be delivered to your apartment, they wont allow them up and… See More>
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    anonymous

    Resident 2022 - 2024

    4/4/2024

    AWESOME pool

    I told the office that I would hold off the reviews until the pool was fixed and now that it is it is AWESOME! The view is everything and I really love the location. The building itself is pretty nice, The office staff is nice and I have no complaints there. Sometimes I really hate that my neighbors leave trash out when it isn't time for pick up but when I call the office, they come take it out. My dog has made so many new friends and I hope to be here another year!

      Manager

      4/9/2024

      Haven At The Gulch
      Nothing is better than hearing that you have enjoyed our pool, views, and team. Please let us know if we may assist you with reminding neighbors about waste management in the future. We look forward to seeing you and your furry friend in the future. Thank you for your time.
      Review Author Icon

      anonymous

      Resident 2023 - 2024

      3/18/2024

      Great location

      I have been here a year and it’s been a nice experience. The pool was down for a while but now that it’s back it so nice. The amenities are nice and I feel at home. The events are a lot of fun too! I can’t wait until the pool party

        Manager

        3/22/2024

        Haven At The Gulch
        Thank you for your review and favorable rating. We have loved having you here over the past year and are glad you enjoy our amenities and events. We look forward to seeing you at the pool in the future.
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        anonymous

        Resident 2023

        11/14/2023

        Thought You Should Know

        I've lived at HATG for nearly 4 months now, and this is NOT the "luxury apartment" I signed up for. If you want to leave and come home every day to a potent smell of weed and/or cigarettes, then this is the place for you. The first major issue I had was the unprofessionalism of Stevie, one of the maintenance men. He had come into my apartment and questioned why I kept it at a certain temperature, telling me how he keeps his. Rudely asked me if I knew how to use a dishwasher when it was drying when the heating element was broken. I live next to two 19 year old Belmont students...if I wanted to live in a dorm, I would've went back to college. At nearly 30, I really don't enjoy hearing their parties and trap music day in and day out. As for the weed/cigarette smells, this is a no smoking apartment complex...so how is this unnoticed? My ENTIRE floor reeks of weed/cigarettes. I happened to be walking past someone's apartment while they received a GoPuff order and it was like walking through a cloud of weed... Also, we get charged for community electricity/water. That bill… See More>
          Manager

          11/21/2023

          Haven At The Gulch
          We are disheartened by your feedback which certainly doesn't reflect our goals for service and upkeep. Of course, we are glad to hear that you find Calvin such a dependable member of our team and want the rest of your experience to reflect this satisfaction as well. Thank you for mentioning the concerns about smoking, noise, and ensuring appropriate responsiveness by our team. You may reach out to us at havengulchcm@porticopm.com.
          Review Author Icon

          anonymous

          Resident 2022 - 2023

          6/5/2023

          You're living experience won't be nearly as good as your touring one

          All of the Google Reviews for Haven At The Gulch should be taken with several grains of salt. They are requested by leasing agents after tours. You'll notice that the reviews are not about people's experience living at this community but rather about their experience touring it. The property management company evaluates leasing agent performance based on these reviews, so they are incentivized to ask prospects for 5 star reviews. We debated whether to share this information but decided to do so because we wish we would have had this information before we moved in. Here are some things we believe new prospects have the right to know before making a 12 month commitment: -There is not a single window that opens in the entire property. Yes, that's right. There are no sources of fresh air whatsoever. Many of us didn't even think to ask this during our tours because we have never seen apartments without windows that open. We know many residents that run air filters continuously in hopes of keeping the air as clean as is possible for apartments that will never ever get fresh air. You might not know what living day to day in accumulated months… See More>
            Manager

            6/12/2023

            Haven At The Gulch
            Thank you for sharing your experience as a current resident in our community thus far, Jessica. Our team prides itself on providing our residents with an uplifting experience in our community from the time of move-in and during their residency with us. We are sorry to hear that you feel dissatisfied in our community due to the aforementioned concerns you shared. As for the incident you have mentioned, our team is aware of this and is working diligently to increase patrol in our community. We expect everyone in our community to abide by our community guidelines – so as to be respectful of each other and cooperate in maintaining peace in our community. We also want to assure you that any reviews are shared at the discretion of our residents and are not manipulated in any way. We are very sorry to see that you have a different impression, and we would appreciate the opportunity to connect with you directly to discuss your concerns as well as turn your experience around- if you are open to doing so. When you have a moment, please stop by our office or contact us at havengulchcm@porticopm.com. Thank you for your review and we look forward to restoring your satisfaction in our community soon.

            Floor Plans & Pricing

            1 Bedroom

            A2

            1 Bed, 1 Bath | 605 sq. ft.

            $1,119

            14 Available Units

            See Floor Plan Details

            A1

            1 Bed, 1 Bath | 642 sq. ft.

            $2,000 - $2,385

            3 Available Units

            See Floor Plan Details

            A4

            1 Bed, 1 Bath | 966 sq. ft.

            $2,985 - $3,235

            2 Available Units

            See Floor Plan Details

            Disclaimer: Special, prices and availabilities subject to change.

            epIQ Ratings

            What is epIQ?

            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

            epIQ Report Card

            In partnership with SatisFacts™

            Community epIQ Grade

            C+
            C+

            Renter Ratings

            C

            Review Ratings

            Noise

            2.2

            Grounds

            2.2

            Safety

            2.4

            Office Staff

            2.4

            Maintenance

            2.6

            Neighborhood

            3.2

            Survey Ratings

            SatisFacts™ Tour Survey

            SatisFacts™ Move-In Survey

            SatisFacts™ Maintenance Survey

            SatisFacts™ Renewal Survey

            Review Count

            C+

            Number of reviews in the past 365 days

            5

            Manager’s Review Engagement

            B-

            Percentage of reviews responded to

            60.00%

            Manager’s Review Reply Time

            B

            Average time to respond to reviews

            22.2 days

            View Community Timeline
            View Community Timeline

            Features & Amenities

            Laundry
            • In-Unit Washer/Dryer
            Parking
            • Controlled Access Parking Garage
            • Guest Parking
            • Reserved Parking
            Pets
            • Cats Allowed
              Fee: $300 ~ 300. Rent: $25. Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
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            • Dogs Allowed
              Fee: $300 ~ 300. Rent: $25. Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
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            Other
            • Brand New Community
            • Business Center
            • Clubhouse
            • Coffee Bar
            • Conference Room
            • Downtown Nashville View
            • Elevator
            • Fitness Center
            • Gated Access
            • Guest Suites
            • High-Speed Internet
            • Package Receiving Service
            • Pet Friendly Community with Dog Spa
            • Pool
            • Resident Lounge with Fire Pit
            • Soundproof Music Studio
            • Studio, 1, 2 and 3 Bedroom Options
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            Leasing

            Introducing Haven At The Gulch in Nashville, Tennessee designed for the ultimate experience. Our Skyline Clubroom and infinity saltwater pool provide exceptional views of the downtown Nashville skyline. Modern designs that include European- style cabinetry, premium appliances, and expansive 9-foot ceilings, will inspire you. These brand-new apartment homes make it possible to raise your level of living. A vibrant new lifestyle awaits. Embrace it.
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            Office Hours

            • Sunday: 01:00 PM - 05:00 PM
            • Monday - Friday: 10:00 AM - 06:00 PM
            • Saturday: 10:00 AM - 05:00 PM
            This community is managed by

            Portico Property Management

            B
            B
            Communities
            65

            Questions & Answers (0)

            Frequently Asked

            Based on 6 number of votes by renters, Haven At The Gulch is currently rated 2.6 out of 5 stars.
            Haven At The Gulch is rated 2.2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
            Haven At The Gulch is rated 2.6/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
            Haven At The Gulch is rated 2.2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
            Haven At The Gulch is rated 2.4/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
            Haven At The Gulch is rated 3.2/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
            Haven At The Gulch is rated 2.4/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
            Managers have responded to 60% of their community reviews in the past year.
            Managers have replied within 22.2 days to their community reviews in the past year.
            Portico Property Management
            Cats Allowed
            Fee: $300 ~ 300
            Rent: $25
            Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
            Dogs Allowed
            Fee: $300 ~ 300
            Rent: $25
            Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
            1 Bed, 1 Bath
            2 Beds, 2 Baths
            3 Beds, 3 Baths
            Move-in today for 10 WEEKS FREE RENT! PLUS Newly Reduced Rates: 2-bedroom starting at $2339

            Check Availability

            Haven At The Gulch

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            Haven At The Gulch is a 605 - 1,317 sq. ft. apartment in Nashville in zip code 37203. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,119 - $4,014. Nearby cities include New Baden, Brentwood, Antioch, Cane Ridge, and Hermitage.

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