#2,748 #19 #80

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MAA Acklen

111 Acklen Park Drive, Nashville, TN 37203
(249 Reviews)
$1,683 - $3,908/mo

Move-In Specials

Lease now and save $1000! Certain exclusions may apply.

MAA Acklen Reviews

(214)

4.4 rating

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249 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 593821

Verified Resident 2019 - 2024

4/19/2024

I have no complaints about MAA West End and I enjoyed living in this apartment community. The office staff from the manager to rental are generally friendly and helpful. I especially appreciate the timely responses to my maintenance requests and the professionalism and effectiveness of the maintenance staff!

    Manager

    4/21/2024

    MAA Acklen
    Hi, we're happy you found our staff to be so supportive during your experience here at MAA Acklen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Updated Review

    Review Author Icon

    Resident 1149939

    Verified Resident 2021 - 2024

    4/17/2024

    It's been decent - no major complaints besides cost. I feel safe, great area, maintenance is always helpful. Just wish the cost wasn't so much for the actual quality of the apartment. If cost was lower here, I'd never leave!

      Manager

      4/19/2024

      MAA Acklen
      Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
      Review Author Icon

      Resident 1240205

      Verified Resident 2023 - 2024

      4/1/2024

      It has been very average. Cracks in the walls that have just been painted over. The floors/walls are very thin. Management has constantly been turning over and they don't help residents with issues that they have.

        Manager

        4/3/2024

        MAA Acklen
        Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Acklen

        Updated Review

        Review Author Icon

        Resident 1141842

        Verified Resident 2022 - 2024

        3/22/2024

        I generally enjoy living here. I do have the occassional noise issue, but nothing outside normal apartment living. Any time I need anything fixed or replaced, maintenance is prompt, friendly, and professional.

          Manager

          3/24/2024

          MAA Acklen
          Hi, we appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do!
          Review Author Icon

          Resident 1234259

          Verified Resident 2023 - 2024

          3/11/2024

          I've enjoyed living at MAA I feel like they generally do a good job at dealing with any concerns that may arise in a timely manner. My biggest issue is I wish my individual apartment had more windows or natural light. It can feel a bit dark, and I often sometimes have to use the overhead lights at any time of the day. But I do have several spaces in the lobby or if it's nice outside courtyard or rooftop to go, which are well lit and quiet

            Manager

            3/13/2024

            MAA Acklen
            Hello, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

            Updated Review

            Review Author Icon

            Resident 1031433

            Verified Resident 2022 - 2024

            2/19/2024

            Overall, a 10/10. Building is new enough that there aren't a ton of problems. But when I've had issues maintenance has come within the first few hours of me placing a maintenance request. Best apartment gym I've ever seen

              Manager

              2/22/2024

              MAA Acklen
              Hi, thank you so much for your positive comments about MAA Acklen! If you have any further questions, please give us a call. We're always happy to help!
              Review Author Icon

              anonymous

              Resident 2019 - 2024

              1/14/2024

              HORRIBLE

              This apartment complex used to be really great (hence the great reviews). After the property manager Lauren left, it all went down hill. There is no manager on site- the "manager" is between 2 properties and does not have enough time to commit to both properties to make them succeed. The assistant manager is very unhelpful and very unintelligent The front office staff has turned over 3 times in the past year. The company MAA treats their employees horribly, and the staff treats the tenants horribly. They pick and choose who they like and who they treat properly. I know they say to keep an eye out on bad reviews, but the fact of the matter is- keep your eye open on the good reviews. The staff rewards you if you leave good reviews and punishes you if you leave bad reviews.

                Manager

                1/24/2024

                MAA Acklen
                We strive to provide excellent service for our residents, and we welcome the opportunity to exceed your expectations.
                Review Author Icon

                Resident 1214724

                Verified Resident 2022 - 2024

                1/6/2024

                The other residents are really nice. The amenities are top notch, specifically the fully-functioning fitness center as well as the coffee machine and the lounge area. One thing that could be improved is consistency. I use the coffee machine on a regular basis and it seems to be broken nearly weekly.

                  Manager

                  1/8/2024

                  MAA Acklen
                  Hello, thank you; we appreciate your feedback! Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

                  Updated Review

                  Review Author Icon

                  Resident 1000316

                  Verified Resident 2021 - 2023

                  12/21/2023

                  This community has been welcoming to me and my puppies. The staff are always friendly and helpful. I love the property amenities and events that we have. My community is in the perfect location. MAA has been a great company!

                    Manager

                    12/22/2023

                    MAA Acklen
                    Hi, thank you so much for your positive comments about MAA Acklen! If you have any further questions, please don't hesitate to reach out!
                    Review Author Icon

                    Resident 1209787

                    Verified Resident 2023

                    12/18/2023

                    Excellent, staff has been supportive and helpful. Maintenance staff were prompt and helpful. The overall community continues to provide events and is welcoming. Not much else to say really, is this 200 characters?

                      Manager

                      12/20/2023

                      MAA Acklen
                      Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MAA Acklen. Please let us know if there is anything else we can do for you; we are more than happy to help!
                      Review Author Icon

                      Resident 1207764

                      Verified ProspectVisited 2023

                      12/12/2023

                      I have lived at MAA Acklen before, and now that I am looking to move back into an apartment, this was the first place that came to mind because I had such a good experience here. I love that it is tucked away from the road so car noise is minimal, plus it is in such a great area with easy access to the interstates. The community is still really nice despite it reaching 9 years of age soon. You can tell they take great care of the place.

                        Manager

                        12/14/2023

                        MAA Acklen
                        Hi, thank you so much for your positive comments about MAA Acklen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                        Review Author Icon

                        Resident 1205726

                        Verified Resident 2019 - 2023

                        12/7/2023

                        I love Acklen. I have moved back here 3 separate times because I believe it's the best deal in the area with the most amenities. I love the rooftop and the pool and gym. I always recommend Acklen to my friends.

                          Manager

                          12/8/2023

                          MAA Acklen
                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                          Review Author Icon

                          Resident 1188729

                          Verified Resident 2023

                          10/10/2023

                          Excellent location, great gym, rooftop deck, many apartment layouts to choose from. Apartments are up to date and well maintained with nice appliances, high ceilings. Great closets. Professional and very pleasant staff.

                            Manager

                            10/12/2023

                            MAA Acklen
                            Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
                            Review Author Icon

                            Resident 1174950

                            Verified ProspectVisited 2023

                            8/29/2023

                            I think it is an incredible place and a good place to live. I know that I will have a good time and I will have a special experience. This is the best place to live and have a bit of peace of mind. every space here transmits good vibes.

                              Manager

                              8/31/2023

                              MAA Acklen
                              Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                              Updated Review

                              Review Author Icon

                              Resident 1133802

                              Verified Resident 2023

                              7/12/2023

                              We are just two months into living in this community. The experience has been positive. The location and amenities are great. The maintenance staff is responsive and thorough. Norby is the best! We are starting to meet some of the tenants at the community socials. The leasing staff is helpful and friendly. Overall, it is a great place to live as newcomers to Nashville.

                                Manager

                                7/14/2023

                                MAA Acklen
                                Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                Review Author Icon

                                Resident 1156671

                                Verified Resident 2023

                                7/5/2023

                                The staff at MAA Acklen have been incredibly friendly and helpful. They have responded to our maintenance problems swiftly and rectified them in a similar manner. The community here is also great - very friendly and neighborly.

                                  Manager

                                  7/8/2023

                                  MAA Acklen
                                  Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Acklen! If you have any further questions, please give us a call. We're always happy to help!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1115541

                                  Verified Resident 2022 - 2023

                                  6/22/2023

                                  This is a nice apartment with amenities : spacious gym room, swimming pool with pinpan tables, study room, nice lounge area with TV, pool table, rooftop place , and it is located in the best area near park and walking distance to Vanderbilt Medical Center and university.

                                    Manager

                                    6/29/2023

                                    MAA Acklen
                                    Hi, thank you so much for your positive comments about MAA Acklen! If you have any further questions, please don't hesitate to reach out!
                                    Review Author Icon

                                    Resident 1148083

                                    Verified ProspectVisited 2023

                                    6/8/2023

                                    Kreshundra casteal is an excellent leasing agent. She was informative, patient and really good at listening to what we were looking for. She helped us find the perfect apartment. I she was friendly, and seem to know everyone as we walked through the complex. While not being pushy, she was sincerely interested in helping us find a new home. We would recommend this apartment complex to anyone looking for a place in Nashville. Its location is convenient to Vanderbilt, and many fun venues.

                                      Manager

                                      6/11/2023

                                      MAA Acklen
                                      Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Acklen! If you have any further questions, please give us a call. We're always happy to help!
                                      Review Author Icon

                                      Resident 1146527

                                      Verified Resident 2023

                                      6/2/2023

                                      I am so happy with the customer service at MAA especially MAA Acklen. We was in the situation to search for a place quickly and Trent was extremely helpful and supportive. We decide to sign the contract after only 2 days, and the processing is fast.

                                        Manager

                                        6/6/2023

                                        MAA Acklen
                                        Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                        Review Author Icon

                                        Resident 1137737

                                        Verified ProspectVisited 2023

                                        5/5/2023

                                        Everyone was so kind and welcoming. The community was amazing, clean, and felt like home. I loved all the amenities like the gym, rooftop, pool, and also how they had community events throughout the month.

                                          Manager

                                          5/7/2023

                                          MAA Acklen
                                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                          Updated Review

                                          Review Author Icon

                                          Resident 691892

                                          Verified Resident 2019 - 2023

                                          4/27/2023

                                          Very nice apartments with great amenities and a very outgoing and professional staff both in the office and maintenance team! Appliances are top notch, elevators, mail and package room are very convenient. Coffee is nice extra!

                                            Manager

                                            4/29/2023

                                            MAA Acklen
                                            Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                                            Review Author Icon

                                            Resident 1135083

                                            Verified ProspectVisited 2023

                                            4/27/2023

                                            Kreshundra showed me the apartments at MAA Acklen and she was an absolute gem. She was so knowledgeable about the property and took so much time to make me feel comfortable and organized with all the information. The property is absolutely beautiful - super clean and well maintained. The vibes are very relaxed and the apartments are nice with pretty finishes. The amenities are great too! Huge gym and pool.

                                              Manager

                                              4/30/2023

                                              MAA Acklen
                                              Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Acklen! We hope you have a great day!
                                              Review Author Icon

                                              Resident 1132531

                                              Verified ProspectVisited 2023

                                              4/18/2023

                                              The building seemed to be very well maintained and had excellent amenities. Quiet and clean but we saw plenty of people around using the facilities. Apartments that we viewed were well appointed and there are a nice variety of floorplans. There is not much in the immediate neighborhood but it's not too far to groceries etc.

                                                Manager

                                                4/19/2023

                                                MAA Acklen
                                                Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                                Review Author Icon

                                                Resident 1131104

                                                Verified Resident 2021 - 2023

                                                4/13/2023

                                                The staff is wonderful, the amenities are great and clean. The maintenance staff are speedy and fix everything in a timely manner. I really love my apartment here and it's my favorite that I've ever had. Very dog friendly as well

                                                  Manager

                                                  4/14/2023

                                                  MAA Acklen
                                                  Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 854627

                                                  Verified Resident 2020 - 2023

                                                  3/29/2023

                                                  Just grateful for the MAA management team, especially Lauren! Kudos for her! What's great about this apartment is the fact that I enjoyed jogging in the neighborhood. Also the sky lounge was exceptionally good.

                                                    Manager

                                                    3/31/2023

                                                    MAA Acklen
                                                    Hi, We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    S1

                                                    Studio, 1 Bath | 511 - 559 sq. ft.

                                                    $1,688 - $3,493

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    A1A

                                                    1 Bed, 1 Bath | 613 - 700 sq. ft.

                                                    $1,683 - $3,103

                                                    13 Available Units

                                                    See Floor Plan Details

                                                    A4

                                                    1 Bed, 1 Bath | 747 sq. ft.

                                                    $1,883 - $3,183

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.3

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    16

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • BBQ and Picnic Areas
                                                    • Bike Racks
                                                    • Business Center
                                                    • Clubhouse
                                                    • Community Room with Wi-Fi
                                                    • Controlled Access
                                                    • Courtyard
                                                    • Dog Park
                                                    • Elevator
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Game Room
                                                    • Gated Access
                                                    • Gated Community
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Manager
                                                    • Package Acceptance
                                                    • Package Receiving Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pool
                                                    • Putting Green
                                                    • Resident Lounge
                                                    • Roof Deck or Sun Deck
                                                    • Roof-top Terrace
                                                    • Spin Bike Room
                                                    • Storage Space
                                                    • Valet Trash Service
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
                                                    • Yoga Studio
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. MAA Acklen is the ideal blend of sophistication and comfort in Nashville, TN. Our studio, one-bedroom, and two-bedroom apartment homes boast stainless steel appliances, open floor plans, and 10-foot ceilings throughout. Get a workout in at the fitness, yoga, and spin studios, and then relax with neighbors at the Sky Lounge with firepits and grills for your use. Life at MAA Acklen will be minutes from everything Nashville offers. Centennial Park is less than a mile away, while shopping, entertainment, and dining options are all within reach.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    A
                                                    Communities
                                                    297

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 249 number of votes by renters, MAA Acklen is currently rated 4.4 out of 5 stars.
                                                    MAA Acklen is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    MAA Acklen is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    MAA Acklen is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    MAA Acklen is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    MAA Acklen is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    MAA Acklen is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.5 days to their community reviews in the past year.
                                                    MAA
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Lease now and save $1000! Certain exclusions may apply.

                                                    June 2024

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                                                    MAA Acklen is a 511 - 1,109 sq. ft. apartment in Nashville in zip code 37203. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,683 - $3,908. Nearby cities include New Baden, Brentwood, Antioch, Cane Ridge, and Hermitage.

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