#1,370 #5 #29

What is epIQ?

MAA Charlotte Ave

2400 Charlotte Ave, Nashville, TN 37203
(235 Reviews)
$1,448 - $5,573/mo

Move-In Specials

Lease now and save $1000! Certain exclusions may apply.

MAA Charlotte Ave Reviews

(215)

4.2 rating

See Details

235 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 1189199

Verified Resident 2023 - 2024

6/18/2024

My experience at MAA Midtown has been pretty good to say the least! I enjoy the amenities and the location. The only downside I've had is limited parking availability, but I love having a parking garage!

    Manager

    6/20/2024

    MAA Charlotte Ave
    Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
    Review Author Icon

    Resident 1256760

    Verified Resident 2023 - 2024

    6/14/2024

    MAA Charlotte is a great place to live with a very helpful staff and awesome amenities all in the perfect location. It is very dog friendly and priced right compared to comps in the area. This is the best spot we have lived in midtown.

      Manager

      6/16/2024

      MAA Charlotte Ave
      Hi, we're happy you found our staff to be so supportive during your experience here at MAA Charlotte Ave. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
      Review Author Icon

      Resident 1248276

      Verified Resident 2022 - 2024

      5/1/2024

      Good things to say about these apartments for the most part. Have never really had any issues besides the pool being small & filling up quickly in the summer. Maintenance and the leasing staff are friendly.

        Manager

        5/3/2024

        MAA Charlotte Ave
        Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
        Review Author Icon

        Resident 1247774

        Verified Resident 2024

        4/29/2024

        Have enjoyed living here. The property is well maintained. I use some of the offered amenities and they are a nice addition to the apartment lifestyle. The dog park is well kept and they make updates to stuff that they see could be better like the dog park and pool renovations this year. Another resident and I used the pool/darts in the arcade. I will say the dart board needs some attention as the doors don't stay open. Pool table is in good condition and was a nice stress reliever after a long day of work.

          Manager

          5/1/2024

          MAA Charlotte Ave
          Hi, thank you so much for your positive comments about MAA Charlotte Ave! If you have any further questions, please give us a call. We're always happy to help!

          Updated Review

          Review Author Icon

          Resident 814223

          Verified Resident 2023 - 2024

          3/26/2024

          I would highly recommend this community ! The location at Midtown is perfect . You can walk everywhere: restaurants, Vanderbilt, downtown . The staff is very professional and helpful ! Maintenance is always completed within 24 hrs and the staff is very efficient. 5 Stars ??

            Manager

            3/28/2024

            MAA Charlotte Ave
            Hi, thank you so much for your positive comments about MAA Charlotte Ave! If you have any further questions, please give us a call. We're always happy to help!

            Updated Review

            Review Author Icon

            Resident 829317

            Verified Resident 2020 - 2024

            3/16/2024

            It was a great choice and I love living here. My only issue is the dog owners and the hair on the stairwell the dog hair it accumulates over months before being cleaned and I just wish that could be addressed.

              Manager

              3/18/2024

              MAA Charlotte Ave
              Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
              Review Author Icon

              Resident 1235016

              Verified Resident 2023 - 2024

              3/14/2024

              Everything has been positive. All the employees in the leasing office have been nice and helpful. There have been no major issues and I feel safe in the building. Things are kept clean and it's a welcoming environment.

                Manager

                3/16/2024

                MAA Charlotte Ave
                Hi, thank you for your positive comments about MAA Charlotte Ave! If you have any further questions, please give us a call. We're always happy to help!

                Updated Review

                Review Author Icon

                Resident 1177110

                Verified Resident 2023 - 2024

                3/5/2024

                The people who showed me the apartment were fantastic. They showed me a few options, trying to give me one that I truly loved. The only thing I'm still getting used to is the train that runs behind my apartment.

                  Manager

                  3/8/2024

                  MAA Charlotte Ave
                  Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                  Review Author Icon

                  Resident 1213357

                  Verified Resident 2023 - 2024

                  1/1/2024

                  My experience with this community has been good overall. The people who work in the office are nice and respond to presenting issues fairly quickly. The maintenance at the place is probably the best part about it. they get to the apartment the day after my request is sent in and they are always fast.

                    Manager

                    1/2/2024

                    MAA Charlotte Ave
                    Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
                    Review Author Icon

                    Resident 1207929

                    Verified Resident 2023

                    12/12/2023

                    My first two years at this complex were great, I lived in a 1 bedroom on the first floor. However, since moving into my two bedroom my entire outlook on this complex and leasing staff has changed. They have proved to be unhelpful in many situations - our key pad on our door breaking and being locked out for 4 hours, the key pad being replaced and still malfunctioning after multiple maintenance requests. The doors into the apartment complex being broke consistently. Specifically on the fourth floor of 2402 side, I have emailed about this twice with the second time it not getting fixed at all. The overall cleanliness of the complex has become awful. There has been dog waste sitting in the stairwell for months now without being cleaned, along with dog urine in the hallways.

                      Manager

                      12/14/2023

                      MAA Charlotte Ave
                      Hi, we appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
                      Review Author Icon

                      Resident 1204970

                      Verified Resident 2023

                      12/4/2023

                      I love living at MAA Charlotte Avenue. It is so peaceful, safe and the location is close to everything! The Leasing Staff and Maintenance Team are very friendly and helpful. Also, the amenities are great!

                        Manager

                        12/7/2023

                        MAA Charlotte Ave
                        Hi, we are so happy to read such a great review about MAA Charlotte Ave! If you have any further questions, please give us a call. We're always happy to help!
                        Review Author Icon

                        Resident 1199733

                        Verified Resident 2023

                        11/15/2023

                        Love this complex and love the office staff! My apartment was so clean when I moved in and in great condition. The kitchen is the best part because there's so much cabinet space.. if you're short, you'll definitely need a stepstool!

                          Manager

                          11/17/2023

                          MAA Charlotte Ave
                          Hi, thank you so much for your positive comments about MAA Charlotte Ave! If you have any further questions, please give us a call. We're always happy to help!
                          Review Author Icon

                          Resident 1193229

                          Verified ProspectVisited 2023

                          10/26/2023

                          It was very smooth sailing, I showed up for my tour and they brought me straight to the top of unit I am interested in while asking me questions to understand what I am really looking for. The facility itself was very clean and everyone around seemed nice. All the amenities seemed brand new and that was a huge green flag for me.

                            Manager

                            10/27/2023

                            MAA Charlotte Ave
                            Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
                            Review Author Icon

                            Resident 1187663

                            Verified Resident 2023

                            10/7/2023

                            ?????????????????????????. ?????????????????????????. ?????????????????????????. ?????????????????????????. ?????????????????????????. ?????????????????????????. ?????????????????????????. ?????????????????????????.

                              Manager

                              10/9/2023

                              MAA Charlotte Ave
                              Hi, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!
                              Review Author Icon

                              Resident 1185318

                              Verified Resident 2023

                              9/29/2023

                              Zane or Chelsey are 100% the ones to go starting from getting a tour to any concerns addressed. I really love the set up of the building and my apartment itself. I chose a 2bed 2 bath in a corner and the space is just amazing. I was looking for a nice location and specially for an apt with updated appliances and I felt in love right away. My kitchen, balcony, everything is amazing. The bathrooms and closets are huge. This place is amazing!

                                Manager

                                9/30/2023

                                MAA Charlotte Ave
                                Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
                                Review Author Icon

                                Resident 1183451

                                Verified Resident 2022 - 2023

                                9/23/2023

                                Great community, awesome amenities, staff has a sense of urgency with your concerns. Any issues are handled in a timely manner. It's very clean and well kept. The complex is conveniently placed near just about everything

                                  Manager

                                  9/24/2023

                                  MAA Charlotte Ave
                                  Hi, thank you so much for your positive comments about MAA Charlotte Ave! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  Resident 1175488

                                  Verified Resident 2023

                                  8/30/2023

                                  Everyone here is super friendly and I love the location of the apartment complex. I've been at other apartments before where it's near impossible to find parking for your building, but this is not the case here. The gates on the garage make me feel comfortable and safe in leaving my vehicle around and overall I'm very happy with my decision to live here.

                                    Manager

                                    9/4/2023

                                    MAA Charlotte Ave
                                    Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                    Review Author Icon

                                    Resident 1167766

                                    Verified Resident 2023

                                    8/7/2023

                                    So far it's been wonderful! The community amenities are fantastic and the staff is so helpful and accommodating. It has only been a few days, so there's not much to report regarding the community at large, but everyone seems nice and we had a few good interactions so far with other residents.

                                      Manager

                                      8/10/2023

                                      MAA Charlotte Ave
                                      Hi, thank you so much for your positive comments about MAA Charlotte Ave! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                      Review Author Icon

                                      Resident 1160911

                                      Verified Resident 2023

                                      7/18/2023

                                      Great community. When I first moved in I had an issue with my door and put in a maintenance request not knowing there was 24/7 maintenance and they immediately expressed this to me and got my work order done the literal next day! The amenities are great. The parking is great. Trash is always collected and never missed (I had this issue at a prior apartment). The dog parks are fantastic

                                        Manager

                                        7/20/2023

                                        MAA Charlotte Ave
                                        Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                        Review Author Icon

                                        Resident 1157518

                                        Verified Resident 2023

                                        7/8/2023

                                        I've only been here a week, so limited time to speak on. I appreciate the cleanliness, safety, and location. My apartment itself is beautiful, and I am very happy to be living here. My only suggestion is to help make move-in day easier by allowing some type of onsite storage room (for small items of course) that soon-to-be resident can use 1-2 days before move in

                                          Manager

                                          7/10/2023

                                          MAA Charlotte Ave
                                          Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

                                          Updated Review

                                          Review Author Icon

                                          Resident 1130480

                                          Verified Resident 2020 - 2023

                                          7/6/2023

                                          Great space to live in and so many amenities are available. All maintenance requests have been completed quickly and professionally. Our space is very big and great for the price we are paying! We love it here!

                                            Manager

                                            7/7/2023

                                            MAA Charlotte Ave
                                            Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
                                            Review Author Icon

                                            Resident 1143513

                                            Verified Resident 2022 - 2023

                                            5/23/2023

                                            I've loved living at Charlotte at Midtown! The building is always clean and I always feel 100% safe here! Their events are so much fun and a great way to make friends in the community! All of the amenities are always clean and up to date which I also love. The office staff is great at quickly communicating things to the community such as events, power outages, office closure, etc!

                                              Manager

                                              5/25/2023

                                              MAA Charlotte Ave
                                              Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                              Review Author Icon

                                              Resident 1143512

                                              Verified Resident 2023

                                              5/23/2023

                                              The staff when I was first applying were wonderful. Zane helped me out when there was a mix-up on my lease and was terrific through the whole process of showing my income as an independent contractor. Very patient and very responsive. I had a missing package once and the office was so nice in helping me find it. I literally probably walked by it about 20 times. The lovely lady in the office, I am sorry I can't find her name, actually went down to look for it! I felt embarrassed for not having seen it but was so thankful for the extra effort put in to locate it. Since moving in, there have been some problems. The pool wasn't cleaned for a week. I emailed about it, and they said it had been cleaned the day after my email. There is still a pile of sand at the bottom. They also changed the pool hours from 10 am-8 pm. This is very inconvenient for me as I normally work those hours, so I will not be able to use the pool during the work week. I understand their need to close the pool early as residents live all around it,… See More>
                                                Manager

                                                5/25/2023

                                                MAA Charlotte Ave
                                                Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Charlotte Ave ResidentCare@maac.com
                                                Review Author Icon

                                                Resident 1143359

                                                Verified Resident 2022 - 2023

                                                5/23/2023

                                                Nothing but horrible I would not recommend this place ever not even for my dog to live. The apt staff is unprofessional they do not care or unprofessional in how they deal with a disabled veteran it's disgusting how these women act

                                                  Manager

                                                  5/25/2023

                                                  MAA Charlotte Ave
                                                  Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.
                                                  Review Author Icon

                                                  Resident 1140435

                                                  Verified Resident 2020 - 2023

                                                  5/13/2023

                                                  I moved into my studio December of 2020 for medical school and have loved every second of my time here. They keep the property well maintained and always properly communicate with residents. They take the time to ensure that we get our money's worth!

                                                    Manager

                                                    5/15/2023

                                                    MAA Charlotte Ave
                                                    Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Adagio

                                                    1 Bed, 1 Bath | 680 sq. ft.

                                                    $1,563 - $3,303

                                                    7 Available Units

                                                    See Floor Plan Details

                                                    Tenor

                                                    1 Bed, 1 Bath | 608 sq. ft.

                                                    $1,498 - $3,208

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    Cadence

                                                    1 Bed, 1 Bath | 687 sq. ft.

                                                    $1,553 - $3,243

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.05 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • ADA Accessible
                                                    • AT&T Fiber Optic Internet Available
                                                    • Additional Storage
                                                    • BBQ and Picnic Area
                                                    • BBQ and Picnic Areas
                                                    • Bike Storage
                                                    • Business Center with Wi-Fi
                                                    • Car Charging Stations
                                                    • Climate Controlled Interior Hallways
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Room with Wi-Fi
                                                    • Complimentary Wi-Fi Hot Spots
                                                    • Conference Room
                                                    • Convenient Location
                                                    • Courtyard
                                                    • Dog Park
                                                    • Elevator
                                                    • Fitness Center
                                                    • Game Room
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Guest Suite Apartment Available
                                                    • Interior Mailroom
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Outdoor Fireplace
                                                    • Package Acceptance
                                                    • Package Receiving Service
                                                    • Paw Spa
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pet Wash Stations
                                                    • Pool
                                                    • Pool Table
                                                    • Resident Lounge
                                                    • Salt Water Swimming Pool
                                                    • Shuffle Board Court
                                                    • Social Areas
                                                    • Sundeck
                                                    • Trash Chute
                                                    • Valet Dry Cleaning Service
                                                    • Valet Trash Service
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Enjoy urban luxury with Nashville views at MAA Charlotte Ave. These one- and two-bedroom apartment homes feature nine-foot ceilings, washer/dryer, stainless appliances, and granite countertops. Enjoy tile floors in the bath, mosaic tile backsplash in the kitchen, and two-inch faux wood blinds. Our pet-friendly community, where all breeds are welcome, includes two dog parks and a dog spa for your furry friends. We also offer grilling stations, a fitness center, and poolside cabanas for you and your friends. Located at the edge of Centennial Park, MAA Charlotte Ave is in the middle of all that Nashville, TN has to offer. Downtown Nashville is only one mile away, and easy commutes to West End, The Gulch, St. Thomas Midtown, and Vanderbilt University put you minutes from shopping, dining, and entertainment.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

                                                    A
                                                    A
                                                    Communities
                                                    297

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 235 number of votes by renters, MAA Charlotte Ave is currently rated 4.2 out of 5 stars.
                                                    MAA Charlotte Ave is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    MAA Charlotte Ave is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    MAA Charlotte Ave is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    MAA Charlotte Ave is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    MAA Charlotte Ave is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    MAA Charlotte Ave is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.05 days to their community reviews in the past year.
                                                    MAA
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Lease now and save $1000! Certain exclusions may apply.

                                                    June 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    MAA Charlotte Ave is a 608 - 1,292 sq. ft. apartment in Nashville in zip code 37203. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,448 - $5,573. Nearby cities include New Baden, Brentwood, Antioch, Cane Ridge, and Hermitage.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.