MAA Nashville West
#4,493 #35 #135

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MAA Nashville West

7100 Sonya Drive, Nashville, TN 37209
(634 Reviews)
$1,408 - $4,243/mo

Move-In Specials

Lease Now for first month free! Certain exclusions may apply.

Reviews

(559)

3.8 rating

See Details

634 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1259065

Verified Resident 2019 - 2024

6/30/2024

I was good before but It is getting worse as time passes. They (New Management) are not letting my tractor(semi truck) to be parked in. It was allowed for the last 4 years after new management came they told me it's not allowed. I had a deal with previous Manager to park my truck there, I signed a lease because of that reason but new manager told me she does not give a ... for what I dealt with previous management. So I will have to end my lease and had really really bad experience with these people. They are not caring about residents at all. My friend(who is truck a driver) also was planning to sign a lease for new apt with them I told him not to do that.

    Manager

    7/3/2024

    MAA Nashville West
    We appreciate your sharing your feedback.
    Review Author Icon

    anonymous

    Resident 2024

    6/10/2024

    Humidity Higher than Normal

    I complained the Humidity was high in my unit. The humidity in this room was 65% or above. According to the Environmental Protection Agency, the best indoor relative humidity falls between 30% and 50%, and it should never exceed 60%. I believed this apartment has poor air circulation and has been generated humidity over the years and may has created mold in this unit. Meanwhile, the HVAC Tech turned the HVAC unit down at 68F or below and let it running continuously entire weekend at this degree. This will not solve the humidity problem and it will freeze and create more electricity bill. I can prove on this matter. I know for a fact that this HVAC unit has issued with humidity stat in the unit itself therefore it’s not operated correctly. I send email to MAA Manager and Consultant to tell them about this. The HVAC Tech came to the apartment to change the temperature on this unit and he did nothing to resolved the problem. I was right on this. This can cool the space and create more humidity. Their maintenance team have to provide Fans and other equipment for better circulation to get the Humidity down of… See More>
      Manager

      6/13/2024

      MAA Nashville West
      Our team is working to resolve the issue. While resolving, we need to make sure that the issue is accurately fixed which requires no adjustments made remotely via the smart home app while our team is working within the unit. New windows are also scheduled for installation. We appreciate your understanding and value the opportunity to serve you.
      Review Author Icon

      Resident 1249593

      Verified Resident 2023 - 2024

      5/7/2024

      Complex is great. Love my neighbors. I wish the gates would be fixed. There are multiple street lights out. Vandalism keeps occurring. I think some cameras should be put up around the community to protect the residents

        Manager

        5/9/2024

        MAA Nashville West
        Hello, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
        Review Author Icon

        Resident 1249436

        Verified Resident 2020 - 2024

        5/6/2024

        I enjoy my apartment. It's one of the updated new ones however, I think they could do a better job and keeping the grounds and the pool cleaner. Also, I think they need to clean the causeways more frequently

          Manager

          5/8/2024

          MAA Nashville West
          Hello, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
          Review Author Icon

          Resident 1248853

          Verified Resident 2022 - 2024

          5/4/2024

          Love the property, the grounds and cleanliness is one of the best in the area. Close to local schools, stores and restaurants. The staff works quickly to resolve most issues and has great communication.

            Manager

            5/6/2024

            MAA Nashville West
            Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
            Review Author Icon

            Resident 1240799

            Verified Resident 2023 - 2024

            4/4/2024

            I have had a great experience at MAA Nashville West. The small issues I've had have been resolved quickly. I am very happy here and will likely sign a lease for another year. The maintenance staff and office staff is always helpful.

              Manager

              4/5/2024

              MAA Nashville West
              Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
              Review Author Icon

              Resident 1238815

              Verified Resident 2021 - 2024

              3/27/2024

              Terrible Once they left my garage door opened and all my camera equipment Not enough characters to write what I have to say. My experience here has been terrible Apartment has flooded twice from condensation from upstairs. TERRIBLE

                Manager

                3/29/2024

                MAA Nashville West
                We welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Nashville West

                Updated Review

                Review Author Icon

                Resident 1024217

                Verified Resident 2021 - 2024

                3/11/2024

                I loved living here when I first moved in. It was quiet and beautiful. But in the past year, it has gotten so much worse. Loud, rude neighbors, lack of parking, trash everywhere and broken gates. I'm considering moving out now because it's not worth the money I pay to live in a gated community to have trash people all the sudden moving here.

                  Manager

                  3/13/2024

                  MAA Nashville West
                  Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

                  Updated Review

                  Review Author Icon

                  Resident 497727

                  Verified Resident 2016 - 2024

                  2/22/2024

                  It has been okay. There is constantly a change in the staff so knowledge of problems in the apartment (i.e. the main drain of the apartment backing up in our kitchen sink) doesn't get passed on. This problem has caused the drawer to rot and the edge of the drawer keeps falling off.

                    Manager

                    2/23/2024

                    MAA Nashville West
                    Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                    Review Author Icon

                    Resident 1228724

                    Verified Resident 2021 - 2024

                    2/22/2024

                    While the overall experience at the community has been good, there are several issues that have popped up over the years. First, the apartments are poorly insulated and not soundproofed at all. I can constantly hear the noise of the highway and can hear my neighbor's TV in my bedroom. Occassionally it's so loud it vibrates my bed during the night. These are only issues for some units, as if you get a unit on the other side of the complex away from the highway then there's no road noise. I do love the amenities, the pool and gym are very nice! Staff occasionally needs to be reminded to refill the cleaning supplies in the gym. The units are spacious as well, and the layout is nice.

                      Manager

                      2/23/2024

                      MAA Nashville West
                      Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                      Review Author Icon

                      Resident 1227980

                      Verified Resident 2023 - 2024

                      2/19/2024

                      For the most part the experience has been great. Everything is updated and works well for the most part. Maintenance responses have always been quick. Wish the parking situation was rectified though- the "towing" doesn't seem to make a huge difference and doesn't seem like a real fix to the problem. I work nights and come home around 3 or 4 in the morning some nights. Parking is rarely available and I have to decide between walking from the other side of the complex or facing a ticket/tow. The garages (that don't even all seem to be in use, but I could be wrong about that) take up the space of so much potential parking. I know most people don't work as late as I do and likely don't encounter this all the time, but it's a pretty regular thing for us night owls. Otherwise, this has been a great place to live.

                        Manager

                        2/22/2024

                        MAA Nashville West
                        Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Nashville West

                        Updated Review

                        Review Author Icon

                        Resident 1159614

                        Verified Resident 2023 - 2024

                        2/12/2024

                        I enjoy the peace and relaxed community here at Maa. The grounds are kept up. They have worked through the problems that have come up over the 6 months I have been here. Zach in the business office has been great whenever I have trouble or a question.

                          Manager

                          2/15/2024

                          MAA Nashville West
                          Hi, thank you so much for your positive comments about MAA Nashville West! If you have any further questions, please give us a call. We're always happy to help!
                          Review Author Icon

                          Resident 1225151

                          Verified Resident 2021 - 2024

                          2/9/2024

                          I love leaving here! The management is very friendly and helpful and keeping the grounds clean. Maintenance responds timely as well. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                            Manager

                            2/12/2024

                            MAA Nashville West
                            Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Nashville West! If you have any further questions, please give us a call. We're always happy to help!
                            Review Author Icon

                            Resident 1219433

                            Verified Resident 2023 - 2024

                            1/22/2024

                            my ac/heat doesn't work in the bedrooms, there never any parking, there are kitchen cabinets in the living room when the pictures showed bookshelves. the cabinets are gross, my door lock doesn't work half the time, the dog park is small and no one cleans up their dog ----

                              Manager

                              1/24/2024

                              MAA Nashville West
                              Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.

                              Updated Review

                              Review Author Icon

                              Resident 379419

                              Verified Resident 2017 - 2024

                              1/22/2024

                              Convenient location that is near enough to downtown for a relatively easy commute but far enough away for less chaos. There's growth around the area so rates are going up but for now the value of the property is still a decent deal.

                                Manager

                                1/24/2024

                                MAA Nashville West
                                Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

                                Updated Review

                                Review Author Icon

                                Resident 683789

                                Verified Resident 2023 - 2024

                                1/2/2024

                                Pretty good experience with maintenance. The office staff was very helpful in transitioning us from the previous apartment (that was flooded by a broken sprinkler). Noise from interstate is bothersome.

                                  Manager

                                  1/4/2024

                                  MAA Nashville West
                                  Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
                                  Review Author Icon

                                  Resident 1208267

                                  Verified Resident 2023

                                  12/13/2023

                                  The staff have been very friendly, knowledgeable and helpful in making our choice to live here. They made the transition easy and the move seamless. Our new home is warm, cozy, and functional. We are enjoying the beautiful scenery at this complex and looking forward to all the memories we will make while we live here, hopefully for a very long time.

                                    Manager

                                    12/15/2023

                                    MAA Nashville West
                                    Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

                                    Updated Review

                                    Review Author Icon

                                    Resident 1145981

                                    Verified Resident 2023

                                    12/8/2023

                                    MAA staff has been very efficient in answering maintenance calls. They are professional and polite, and strive to meet all the needs within the community. It has been a very good experience and the neighbors are great!

                                      Manager

                                      12/11/2023

                                      MAA Nashville West
                                      Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

                                      Updated Review

                                      Review Author Icon

                                      Resident 998350

                                      Verified Resident 2022 - 2023

                                      11/8/2023

                                      Do not live here. The staff are completely incompetent. If you make a maintenance request, they will never show up to complete it. Also, if someone dies in a unit, they don't tell you about it, nor do they clean up after the dead person, and they make you do it yourself when you move in. There was urine all over the bathroom walls, and I had to request a new front door TWICE because the one that was here when I moved in didn't lock, and then the next one had a hole in it. I had to do all the move-in cleaning myself, they don't show up to make repairs while you're an active resident, and I'm sure they'll insist I leave the apartment better than they leased it to me, or else charge me for cleaning they never bothered to do before I moved in. I regret moving in here.

                                        Review Author Icon

                                        Resident 1189041

                                        Verified ProspectVisited 2023

                                        10/16/2023

                                        This complex is more affordable than others just slightly closer to the city, but it's still pricey considering how outdated the interiors are. They're musty, too. For a couple of hundred more a month, we found a brand new apartment in the city with beautifully appointed homes and amenities.

                                          Manager

                                          10/18/2023

                                          MAA Nashville West
                                          Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
                                          Review Author Icon

                                          Resident 1188764

                                          Verified Resident 2022 - 2023

                                          10/10/2023

                                          False advertising of the property amenities. No Jacuzzi. It was filled prior to move in. No Tennis courts. It was turned into a 3rd dog park. Pool grills work sometimes and do not work other times. No reason this place does not have security cameras being that internet is included in all apartments.

                                            Manager

                                            10/13/2023

                                            MAA Nashville West
                                            Hi, we are disappointed to learn of your experience here at MAA Nashville West, but will take this opportunity to improve. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1081131

                                            Verified Resident 2022 - 2023

                                            10/1/2023

                                            Community is quiet. Neighbors are friendly. Plenty of areas to take your dog. Big property. However dog stations are always full. Trash compactor is always jammed and stuff piled next to it. Disappointed that nobody followed up on my ceiling.

                                              Manager

                                              10/3/2023

                                              MAA Nashville West
                                              Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Nashville West
                                              Review Author Icon

                                              Resident 1185497

                                              Verified Resident 2023

                                              9/30/2023

                                              I haven't been here long but so far I have really enjoyed it. The staff are courteous and welcoming., the grounds are clean and groomed. The security measures are more than adequate. The keypad lock is very secure.

                                                Manager

                                                10/2/2023

                                                MAA Nashville West
                                                Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
                                                Review Author Icon

                                                Resident 1184352

                                                Verified Resident 2023

                                                9/26/2023

                                                So far has been very welcoming. All of the resident we have met are very friendly and helpful if we have any questions. We are a fan of the amenities and with how fast the team in the office responds to any problems we've had.

                                                  Manager

                                                  9/28/2023

                                                  MAA Nashville West
                                                  Hi, thank you so much for your positive comments about MAA Nashville West! Feel free to reach out to us if you need anything. Have a wonderful day.
                                                  Review Author Icon

                                                  Resident 1184282

                                                  Verified ProspectVisited 2023

                                                  9/26/2023

                                                  I absolutely loved this place! I do strive to live somewhere so nice one day. I appreciate the kindness of the women in the leasing office Jennifer was the best, easy to talk to! Thank you! We appreciate the experience

                                                    Manager

                                                    9/28/2023

                                                    MAA Nashville West
                                                    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Nashville West! Please don't hesitate to reach out if there's anything additional we can do for you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Galilei

                                                    1 Bed, 1 Bath | 823 sq. ft.

                                                    $1,593 - $2,613

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Kepler

                                                    2 Beds, 1 Bath | 1,139 sq. ft.

                                                    $1,408 - $2,783

                                                    9 Available Units

                                                    See Floor Plan Details

                                                    The Cassini

                                                    2 Beds, 2 Baths | 1,185 sq. ft.

                                                    $1,698 - $3,703

                                                    8 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    B

                                                    Review Ratings

                                                    Noise

                                                    3.8

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.5

                                                    Office Staff

                                                    3.9

                                                    Maintenance

                                                    3.8

                                                    Neighborhood

                                                    3.9

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    35

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    97.14%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    9.71 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • ADA Accessible
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Car Wash Center
                                                    • Coffee Bar
                                                    • Concierge
                                                    • Controlled Access
                                                    • Courtyard
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • On-site Manager
                                                    • Open Arms Facility
                                                    • Package Acceptance
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pet Wash Stations
                                                    • Playground
                                                    • Pool
                                                    • Rentable Clubhouse
                                                    • Resident Car Care Center
                                                    • Storage Space
                                                    • Sundeck
                                                    • Tanning Beds
                                                    • Valet
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Discover luxury living at MAA Nashville West in Nashville, TN. This award-winning community offers one-, two-, and three-bedroom apartment homes with unique floor plans, impressive views, and unbeatable service. Select homes include vaulted ceilings and spa-like bathrooms. Come enjoy MAA Nashville West's 80 acres of award-winning landscapes, two resort-style pools, playgrounds, and heated outdoor spa. Additional luxury amenities include state-of-the-art fitness center, lighted tennis court, and dog park. With quick access to Vanderbilt University and I-40, your commute will be easier than ever. Take advantage of the shopping, dining, and entertainment options that downtown Nashville has to offer.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 634 number of votes by renters, MAA Nashville West is currently rated 3.8 out of 5 stars.
                                                    MAA Nashville West is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    MAA Nashville West is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    MAA Nashville West is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    MAA Nashville West is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    MAA Nashville West is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    MAA Nashville West is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 97.1429% of their community reviews in the past year.
                                                    Managers have replied within 9.71 days to their community reviews in the past year.
                                                    MAA
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Lease Now for first month free! Certain exclusions may apply.

                                                    July 2024

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                                                    MAA Nashville West is a 823 - 1,428 sq. ft. apartment in Nashville in zip code 37209. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,408 - $4,243. Nearby cities include New Baden, Brentwood, Antioch, Cane Ridge, and Hermitage.

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