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Polo Park Apartments



Resident · 2013
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My stay at polo park was good in a lot of ways and terrible in a lot of ways. When we first moved in everyone was so nice and helpful, but the second we singed that dotted line total change! Our first night there was tornado warning and our window without a screen had fallen into our living room. I called that morning to get it fixed so i thought. Days later they came to fix the window and with that they did terrible!! they left the run marks from the glue on the window that was white may i add. The apt was great the pool was great everything was great but the people working there. Even the maintenance men were rude as could be didnt even want to listen to what the problem was. The staff is so rude and made me feel so uncomfortable the whole time we were there. Also the charges are outrages! Our rent was $873 but with all the crap they say you get it was about $940 a month! Also they charged us 700 to fix the carpet because there was a little fading from cleaning i had done. They didnt even ask what happened just said i owe this and if not paid would have to go to court. The place is great but the people are terrible and they have favorites that they make known. I really hope that MY UDR goes in and gets rid of the rude people. I would never rent from them again. and i really hope others keep looking. the people just ruin all the great things that they have to offer.
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