#2,176 #14 #62

What is epIQ?

The Sylvan

5400 Burgess Avenue, Nashville, TN 37209
(62 Reviews)
$1,439 - $2,505/mo

Move-In Specials

Receive one month free when you move in with us!

The Sylvan Reviews

(56)

4.2 rating

See Details

62 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 494999

Verified Resident 2022 - 2024

6/8/2024

Great complex. Apparently have pretty thin floors if you are a bottom unit. Pool is quiet and great. Gym is perfect size. Parking can be a mess at times. Maintenance is really nice and super helpful. Apartments are fairly updated but floors are not the best.

    Manager

    6/10/2024

    The Sylvan
    Thank you for your review of our community! - The Sylvan Management
    Review Author Icon

    Resident 1245134

    Verified Resident 2023 - 2024

    4/17/2024

    I moved in December 2023 so far it's been an amazing experience the ministrations on top of everything. I can't lie they do a wonderful job maintenance wonderful job living. There is a great experience for me. They look out for the residence they make things happen for the residence overall a great experience

      Manager

      6/10/2024

      The Sylvan
      Thank you for your wonderful review of our community! - The Sylvan Management
      Review Author Icon

      Resident 1220566

      Verified Resident 2023 - 2024

      1/26/2024

      I have lived at the Sylvan Apartments for about 6 months and so far have enjoyed it. I would recommend it for the price and location. It is an older building, so I have had a few maintenance issues, but the maintenance staff is great and quick to help.

        Manager

        1/31/2024

        The Sylvan
        Hello, thank you for your review of our community! - The Sylvan Management

        Updated Review

        Review Author Icon

        Resident 981388

        Verified Resident 2021 - 2023

        12/20/2023

        Location is great! The apartment feels spacious even though they are all 1 bedrooms. Maintenance is always quick and professional. I do feel like the price is a little high for it being an older community, but I really do love living here. The only con is that it is a hidden gem so Ubers, delivery drivers etc have a hard time finding it and the building numbers are impossible to see after dark.

          Manager

          12/20/2023

          The Sylvan
          Thank you for your review of our community! We appreciate you taking the time to share your experience with us. - The Sylvan Management
          Review Author Icon

          Resident 1209366

          Verified Resident 2022 - 2023

          12/17/2023

          Great location, staff and neighborhood. Easy to reach out to maintenance and main office. Parking is easy and well maintained. The garbage pick up is simple with the new service. The only thing I would recommend is to provide the tenants with updates as indicated on social media with new plumbing accessories and appliances as they renew leases and have been there longer than a year due to the inflation of the rent and loyalty to the complex. Also since we are in a tornado prone area it would be nice for the building managers to provide locations for tenants for safety protocols and reassurance through the website, the payment app, and/or email/text incase the situation may occur as it has recently.

            Manager

            12/18/2023

            The Sylvan
            Thank you for your positive feedback of our community!

            Updated Review

            Review Author Icon

            Resident 980371

            Verified Resident 2017 - 2023

            12/12/2023

            My experience at The Sylvan has been very positive. Maintenance is always very responsive and quick to address an issue. The gym facility is small, but clean has what I need to get in a quick workout. The grounds are always clean, folks are friendly and I feel safe in the community. The only negative is the rent continues to go up and they have all these small fees that add up. $10 per month for reserved parking, $25 month required for a trash service, etc. Overall, its been a great place to live.

              Manager

              12/13/2023

              The Sylvan
              Thank you for your review of our community! We are happy to hear you have enjoyed living here. - The Sylvan Management
              Review Author Icon

              Resident 1207865

              Verified Resident 2023

              12/12/2023

              Overall I really love it. I think it is a fair price compared to the market. The interior of my apartment is updated. The amenities are not over the top excessively flashy, but I value having access to a gym and a pool, and I like the trash pickup at the door. Initially when I moved in there were several issues with my apartment and it took a long time for them to be addressed, but since Tom started he has been incredibly responsive, professional, and helpful. He is a huge asset to the team and I hope he is around taking care of things for a long time to come!

                Manager

                12/12/2023

                The Sylvan
                Thank you so much for taking the time to share your thoughts on your experience at our apartment community. We are thrilled to hear that you are enjoying your time with us and appreciate your positive feedback. - The Sylvan Management
                Review Author Icon

                anonymous

                Resident 2020 - 2021

                11/16/2023

                Love this community!

                The Sylvan is located right off of white bridge road and is the perfect community. I moved from here but only because I needed a two bedroom. The staff is always available and communicates very well with the residents. You can tell they really care about your experience. The apartment itself is a good size for a 1 bedroom and the in unit washer/dryer is a huge plus. I would highly recommend

                  Manager

                  11/16/2023

                  The Sylvan
                  Thank you for your review of our community! We truly appreciate your feedback - The Sylvan Management
                  Review Author Icon

                  anonymous

                  prospectiveVisited 2023

                  10/10/2023

                  Perfect location

                  The location is every perfect. I toured here and the only reason I didn’t move in was availability. The currently had a waitlist and I was needing an immediate move in. The office staff was super friendly.

                    Manager

                    10/10/2023

                    The Sylvan
                    Hello - Thank you for your review of our community! - The Sylvan Management
                    Review Author Icon

                    Resident 1139585

                    Verified Resident 2016 - 2023

                    5/10/2023

                    It's been good. Nice improvements have been made over the time since I first moved in. The driveway, the pool, and the exercise room have seen great improvement. The buildings themselves are way nicer than 2016

                      Manager

                      5/15/2023

                      The Sylvan
                      Thank you for your review of the community! - The Sylvan Management
                      Review Author Icon

                      anonymous

                      Resident 2022 - 2023

                      5/3/2023

                      Love it here!

                      Super convenient location, beautiful living space, and amazing staff! This place truly feels like home. The maintenance staff as well as leasing is super helpful and took care of any questions or concerns I had.

                        Manager

                        5/4/2023

                        The Sylvan
                        Thank you for your review of the community! - The Sylvan Management
                        Review Author Icon

                        anonymous

                        Resident 2021 - 2022

                        5/2/2023

                        Great Management

                        I recently moved from The Sylvan and already miss it! It is in a great location in west Nashville and so peaceful. The grounds are always clean and Brian, the maintenance supervisor answers work orders the same day they are placed. I did my move in and out with Shelby, the property manager and she is wonderful! She made the process so simple and easy. I rented site unseen and it was exactly as she described! I loved it here!

                          Manager

                          5/2/2023

                          The Sylvan
                          Thank you for your review of The Sylvan! - The Sylvan Management
                          Review Author Icon

                          Resident 1129963

                          Verified Resident 2019 - 2023

                          4/10/2023

                          Overall this is a great place for a single professional person! The complex is all 1-bedroom units, so no roommates or kids around. Pet friendly!! Respectful neighbors and responsive maintenance. The pool is chill - if you want a party scene there are many other options around town!

                            Manager

                            4/10/2023

                            The Sylvan
                            Hello! Thank you for your review of the community. - The Sylvan Management
                            Review Author Icon

                            Resident 1128360

                            Verified Resident 2022 - 2023

                            4/5/2023

                            The apartments themselves are nice, if they're properly set up at move-in but a lot of the community guidelines aren't enforced and when complaints are made you are just told that there isn't anything management can do to enforce their rules.

                              Manager

                              4/10/2023

                              The Sylvan
                              Hello, thank you for your review of the community. We are sorry to hear you have not had the best experience with us. Please reach out to us in the office so we can address your concerns. Thank you. - The Sylvan Management
                              Review Author Icon

                              Resident 1128307

                              Verified Resident 2022 - 2023

                              4/5/2023

                              I absolutely love living here. i cant wait to be here in the summer and enjoy the pool. the complex is fairly quiet which is great and not what i am used to. The upkeep is great and i know that when things do go wrong, they are fixed quickly and properly. sometimes parking annoys me cause people without passing just park wherever but if that is my biggest complaint, we are good. i love the view from my patio and the layout of the apartment. being smaller than 700 sq ft it can sometimes make you think its a closet but i feel like i have enough space and all rooms are the perfect size!

                                Manager

                                4/5/2023

                                The Sylvan
                                Hello! Thank you for your review of the community. - The Sylvan Management
                                Review Author Icon

                                Resident 1124948

                                Verified Resident 2022 - 2023

                                3/24/2023

                                I've had a horrible experience at The Sylvan. I have been constantly harassed by the assistant property manager and management staff at the parent company. They've refused to address excessive noise and quiet hours complaints. They have charged me in full for services not rendered pertaining to waste removal. They've allowed people to illegally park in handicap spaces with no consequences. They have failed to notify residents when chemical pest control was spraying. They've violated this and more.

                                  Manager

                                  4/5/2023

                                  The Sylvan
                                  Hello, thank you for your review of the community. We are sorry to hear you have not had the best experience with us. Please reach out to us in the office so we can address your concerns. Thank you. - The Sylvan Management
                                  Review Author Icon

                                  Resident 1101510

                                  Verified Resident 2019 - 2023

                                  1/9/2023

                                  I've had a decent time here at the Sylvan. Ive lived here for 3 years. Apartments are of good quality, Rent has gone up significantly (as it has everywhere else in Nashville). Rent is a bit high but apartments are decent. Management has changed since I moved in but new management has done multiple projects to improve the property. Well located, can get to main parts of Nashville quickly. Lately have had significant issues with neighbors causing major maintenance issues in my apartment.

                                    Manager

                                    4/5/2023

                                    The Sylvan
                                    Hello! Thank you for your review of the community. - The Sylvan Management
                                    Review Author Icon

                                    Resident 1097685

                                    Verified Resident 2022

                                    12/26/2022

                                    pretty good! management is decent. only problems i've had is neighbors smoking in their apartments. but management was pretty receptive to my concerns. i did need some maintenance when i moved in but team was fast!

                                      Manager

                                      12/27/2022

                                      The Sylvan
                                      Hello! Thank you for your review of the community. - The Sylvan Management
                                      Review Author Icon

                                      Resident 1095763

                                      Verified Resident 2022

                                      12/19/2022

                                      The staff was super friendly and informative during the application process. Since moving in, management has been pretty quick to respond to any issues we've had. The apartments are nice. They have a little wear and tear to them, but I'd say, all things considered, they're very nice and functional. We haven't had any issues with noisy or irritating neighbors and everyone we've run into seems very nice. The location is great. It's tucked away enough from the busy streets so it's never too loud, but you're right in the middle of anything you could need.

                                        Manager

                                        12/27/2022

                                        The Sylvan
                                        Hello! Thank you for your review of the community. - The Sylvan Management
                                        Review Author Icon

                                        Resident 1089740

                                        Verified Resident 2019 - 2022

                                        11/30/2022

                                        I enjoy the proximity to Nashville and the quaint neighborhood that The Sylvan is located in. As RAM management has taken over, there has been significant changes to the management. The maintenance has taken longer than expected to complete, and often there isn't confirmation via a receipt left in the home upon the completion. I also have repeatedly left my trash out for takeout, but the service hasn't done it for me since I leave it out less than other residents. I just hope for more consistency on that front. Otherwise, The Sylvan is a great place to reside.

                                          Manager

                                          12/27/2022

                                          The Sylvan
                                          Hello! Thank you for your review of the community. - The Sylvan Management

                                          Updated Review

                                          Review Author Icon

                                          anonymous

                                          prospectiveVisited 2022

                                          11/29/2022

                                          Beautiful Property!

                                          I love everything about The Sylvan. It has a beautiful mid century modern vibe. The office staff were very informative and maintenance does a great job and keeping the grounds well kept. I can definitely see myself living here in the near future!

                                            Manager

                                            12/27/2022

                                            The Sylvan
                                            Hello! Thank you for your review of the community. - The Sylvan Management
                                            Review Author Icon

                                            Resident 1084977

                                            Verified Resident 2022

                                            11/14/2022

                                            Overall very positive. Maintenance concerns addressed right away and overall a very peaceful atmosphere. Occasional noise disturbances since there are only 1 bedrooms a lot of young people live here. Grounds are very well maintained.

                                              Manager

                                              11/23/2022

                                              The Sylvan
                                              Thank you very much for sharing your experience and your awesome feedback about the community and grounds! We are thankful you are our resident. Please let us know if we can do anything for you!

                                              Updated Review

                                              Review Author Icon

                                              Resident 968607

                                              Verified Resident 2020 - 2022

                                              11/14/2022

                                              The community has been great, but parking regulations are not honored. Reserved parking and handicap parking are not respected. The pool and gym are wonderful. They are always clean. It has been an overall good experience.

                                                Manager

                                                11/23/2022

                                                The Sylvan
                                                Thank you very much for sharing your experience and your feedback about the community! We are thankful you are our resident. Please let us know if we can do anything for you!
                                                Review Author Icon

                                                Resident 1053682

                                                Verified Resident 2021 - 2022

                                                8/10/2022

                                                It is a very quiet apartment building. I have loved living here so far. I have felt unsafe due to random people at the pool and weirdos in the parking lot. Would not feel safe living here alone. I am glad my husband is here with me. Definitely could use more security/screening for people who move in.

                                                  Manager

                                                  8/17/2022

                                                  The Sylvan
                                                  Hello, Thank you for leaving a review of our community! We appreciate the feedback. - The Sylvan
                                                  Review Author Icon

                                                  Resident 1034172

                                                  Verified Resident 2019 - 2022

                                                  6/9/2022

                                                  The part I love the most about this community is the location - situated in the city but surrounded by greenspace. Close to amenities, 10 minutes to downtown, the greenway is close - overall great location. The actual apartment is great as well. You deal with the normal noise that you would in any apartment with neighbors so close, but overall it is a quiet complex. I don't use the amenities - but they do exist (pool, gym, etc.) They are doing significant updates to the complex in general so it looks updated. Office response/friendliness is great as well. Always helpful and quick to respond.

                                                    Manager

                                                    6/9/2022

                                                    The Sylvan
                                                    Hello! Thank you for your review of the community. - The Sylvan Management

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    1 Bed, 1 Bath | 680 sq. ft.

                                                    $1,622 - $2,505

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 680 sq. ft.

                                                    $1,622 - $2,344

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 680 sq. ft.

                                                    $1,439 - $2,142

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.4

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    7 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $25
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $25
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Access to Richland Creek Greenway
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Entertainment Areas
                                                    • Outdoor Lounge Area
                                                    • Pet Park
                                                    • Pool
                                                    • Refrigerator
                                                    • Skyline City Views
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Where Nature Meets Nashville.Marrying the comforts of city dwelling with the serenity of nature, The Sylvan is a neighborhood gem offering residential apartments with postmodern architecture and expansive skyline views. Situated atop a bluff overlooking Richland Creek, The Sylvan is part of the arts-fueled community of Sylvan Park, bustling with local restaurants, cafes, markets, boutiques, and bars. And while only five miles west of downtown Nashville, The Sylvan s wooded surroundings give it a sense of seclusion the perfect balance of convenient connection and quiet retreat.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    RAM Partners

                                                    A-
                                                    A-
                                                    Communities
                                                    291

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/07/2017
                                                    Q: Can you hear your neighbors within your unit?
                                                    Anonymous
                                                    Answered on: 11/07/2017
                                                    A: no

                                                    Frequently Asked

                                                    Based on 62 number of votes by renters, The Sylvan is currently rated 4.2 out of 5 stars.
                                                    The Sylvan is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Sylvan is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Sylvan is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Sylvan is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Sylvan is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Sylvan is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 7 days to their community reviews in the past year.
                                                    RAM Partners
                                                    Cats Allowed
                                                    Rent: $25
                                                    Dogs Allowed
                                                    Rent: $25
                                                    1 Bed, 1 Bath
                                                    Receive one month free when you move in with us!

                                                    Contact Property

                                                    The Sylvan

                                                    June 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    The Sylvan is a 680 sq. ft. apartment in Nashville in zip code 37209. This community has a 1 Bed, 1 Bath, and is for rent for $1,439 - $2,505. Nearby cities include New Baden, Brentwood, Antioch, Cane Ridge, and Hermitage.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.