#1,220 #4 #26

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The Trails

100 Trails Circle, Nashville, TN 37214
(1133 Reviews & Surveys)
$1,112 - $3,926/mo
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Move-In Specials

Spring into Savings! Lease today and get up to $1500 in FREE rent if move in by May 10th on selected apartment homes! Plus pay only $99 to apply! *Restriction...

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Floor Plans & Pricing

1 Bedroom

Mulberry

1 Bed, 1 Bath | 631 sq. ft.

$1,112 - $2,672

10 Available Units

See Floor Plan Details

Laurel

1 Bed, 1 Bath | 806 sq. ft.

$1,219 - $3,661

7 Available Units

See Floor Plan Details

Dogwood

1 Bed, 1 Bath | 521 sq. ft.

$1,142 - $3,034

3 Available Units

See Floor Plan Details

Lilac

1 Bed, 1 Bath | 767 sq. ft.

$1,179 - $2,843

2 Available Units

See Floor Plan Details

2 Bedrooms

Hawthorn

2 Beds, 1 Bath | 933 sq. ft.

$1,205 - $3,926

4 Available Units

See Floor Plan Details

Magnolia

2 Beds, 2 Baths | 1,036 sq. ft.

$1,297 - $3,533

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.3

Safety

4.1

Office Staff

4.8

Maintenance

4.5

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

37

Manager’s Review Engagement

A

Percentage of reviews responded to

91.89%

Manager’s Review Reply Time

B

Average time to respond to reviews

20.59 days

View Community Timeline
View Community Timeline

The Trails Reviews

(266)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1246249

Verified Resident 2024

4/22/2024

It was easy and convenient moving to this community. This community beautiful and has a gem where the residents can workout and enjoy health benefits. I would definitely recommend this community to anyone planning to move to Nashville Metropolitan Area.

    Updated Review

    Review Author Icon

    Resident 1194457

    Verified Resident 2023 - 2024

    4/3/2024

    I have felt very safe living here. All problems we've had has been solved in a very orderly fashion. Most of our problems have been very minor as well. Very pleasant staff, and neighbors. Neighborhood is fairly quiet.

      Manager

      4/17/2024

      The Trails
      Dear Valued Resident, Thank you so much for the kind words. The entire team at The Trails makes it our goal to provide the finest customer service each and every day. Thank you for being a valued resident and calling The Trails home. If there is anything that I can ever do for you, please feel free to let me know. Kindest Regards, Jennifer Diaz, Community Manager.
      Review Author Icon

      Resident 1235328

      Verified Resident 2023 - 2024

      3/15/2024

      Overall, it has not been great. I thought the Trails had a really nice sense of community sometimes it does because of the events hosted and all of that, But we have had endless problems with maintenance and our request not being fulfilled. The most… See More>
        Manager

        3/28/2024

        The Trails
        Dear Valued Resident, We would like to extend our sincerest apologies to you for your experience here at The Trails. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. We have an open door policy and you are always welcome to contact us or come by the business office at your earliest convenience. We hope to hear from you soon. Sincerely, The Trails Team
        Review Author Icon

        Resident 1235185

        Verified Resident 2019 - 2024

        3/15/2024

        My experience at this community has been positive. I feel like they do do a great job of keeping the residents informed about what's going on in the community. Also the community events are held frequently. It's been great.

          Manager

          3/28/2024

          The Trails
          Dear Valued Resident, Thank you so much for the kind words. The entire team at The Trails makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling The Trails home! Kindest Regards, The Trails Team
          Review Author Icon

          anonymous

          Resident 2012 - 2024

          3/6/2024

          Lived here since 2012, great community!

          I moved here back in 2012, and I'm still here, so that should tell you something! Jennifer and Maria are the best community managers we've ever had, and I consider them friends. The same goes for Mike, our maintenance manager who can solve any problem… See More>
            Manager

            3/16/2024

            The Trails
            Thank you so much for your 5-star review. We totally appreciate that you have been with us for so many years. Our community is fabulous with all the tress and being so closed to Percy Priest Lake. The pool is always fun in the summer, and we enjoy having you pop in daily to say hi and grab a drink out of the WOW fridge. Summer is right around the corner. Please let us know if you need anything. Jennifer Diaz, CM
            Review Author Icon

            Resident 1229068

            Verified Resident 2023 - 2024

            2/23/2024

            Is a good community very dog friendly and very friendly staff. Handles all concerns with care and as quickly as possible. Maintenence is very quick with repairs. Pool is in good shape and they have plenty of events to bring the community together

              Manager

              3/5/2024

              The Trails
              Dear Valued Resident, Thank you so much for the kind words. The entire team at The Trails makes it our goal to provide the finest customer service each and every day. Thank you for being a valued resident and calling The Trails home. If there is anything that I can ever do for you, please feel free to contact me. Jennifer Diaz, Community Manager
              Review Author Icon

              Resident 1226500

              Verified Resident 2023 - 2024

              2/14/2024

              La verdad nuestra experiencia en los apartamentos Los Senderos a sido la mejor en comparaci?n a los dem?s en los que hemos vividos todo muy eficiente, el personal de oficina siempre a la orden al igual que el ?rea de mantenimiento, son muy r?pidos eso… See More>
                Manager

                2/16/2024

                The Trails
                Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Jennifer Diaz CM
                Review Author Icon

                Resident 1223585

                Verified Resident 2023 - 2024

                2/5/2024

                Everyone on staff is incredibly welcoming and professional. I love living here and everything we have ever needed has been taken care of. Mr. Bill is amazing and is always willing to help while always making you feel comfortable while he is in your apartment… See More>
                  Manager

                  2/16/2024

                  The Trails
                  Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Jennifer Diaz CM

                  Updated Review

                  Review Author Icon

                  Resident 905295

                  Verified Resident 2006 - 2024

                  1/16/2024

                  We have absolutely loved living here,the management staff of Jennifer and Maria as well as the maintenance staff of mike,bill and Ryan are absolutely the best we have ever had,very professional and courteous

                    Manager

                    1/19/2024

                    The Trails
                    Dear Valued Resident, Thank you so much for your 5-star review. It is our residents that truly make our community a fabulous place to call home. Your team appreciates the kind words, and we work hard to demonstrate the LIVE IT culture. Thank you for choosing the Trails to call home. Please let us know if you need anything, Sincerely, Jennifer Diaz, CM

                    Updated Review

                    Review Author Icon

                    Resident 907764

                    Verified Resident 2021 - 2024

                    1/15/2024

                    Office staff is always willing to listen to talk and always courteous and friendly. I am happy to have been given transportation to the airport when no family was available to provide and was going to use Uber but staff and happy to provide ride.

                      Manager

                      1/19/2024

                      The Trails
                      Dear Ms. Carroll, Thank you so much for your review. We are so happy that we were able to assist you to make sure you got to the airport on time and also saved some money by not having to call and Uber or Lyft. It is important to us that we are able to assist when needed especially during the holiday season. We are so happy that you had a great time with your family. Please let us know if you need anything. Sincerely, Jennifer Diaz, CM
                      Review Author Icon

                      Resident 1214458

                      Verified Resident 2023 - 2024

                      1/5/2024

                      Move in was seamless. Front office was really helpful and thorough. Process was quick and easy. I was able to move in same day. The specials were a big factor in moving to this property as well as the location.

                        Manager

                        1/8/2024

                        The Trails
                        Dear Valued Resident, Thank you so much for your review. We love that you chose the Trails to call home. As always, our team works hard to make sure that your get the LIVE IT experience with Hawthorne. We are extremely happy that we were able to assist you right away with your move in. Thank you again for choosing us. Please let me know if you have questions. Jennifer Diaz, CM
                        Review Author Icon

                        Resident 1212788

                        Verified Resident 2023

                        12/30/2023

                        The Trails is a nice quiet community. Staff are friendly and helpful. I was only needing a place to stay for one year while we relocate and our home could be completed so this ended up being a very good solution.

                          Manager

                          1/8/2024

                          The Trails
                          Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Jennifer Diaz, CM

                          Updated Review

                          Review Author Icon

                          Resident 943346

                          Verified Resident 2013 - 2023

                          12/26/2023

                          All of my neighbors over the years have been extremely nice and courteous. The maintenance staff (Mike) is knowledgeable about their craft. The office staff have always been helpful, professional, and courteous in my dealings with them.

                            Manager

                            1/8/2024

                            The Trails
                            Verified Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. We love that Mike has been able to assist you and that all your neighbors have made you feel at home with us. Sincerely, Jennifer Diaz, CM
                            Review Author Icon

                            Resident 1207625

                            Verified Resident 2021 - 2023

                            12/11/2023

                            We've gotten to know our immediate neighbors well and feel comfortable living here. There are monthly gatherings for residents at the leasing office which definitely helps create a sense of community.

                              Manager

                              12/13/2023

                              The Trails
                              Verified Resident, thank you for taking the time to write such a great review! We love that you have called us home and are glad that you have met some of your neighbors. Can't wait to see you at or January event. Happy Holidays We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Your Trails Team
                              Review Author Icon

                              Resident 1202214

                              Verified Resident 2023

                              11/24/2023

                              I've only lived here for a month. This community seems to be very quiet. I haven't had to pleasure of meeting my neighbors as of yet. Whenever I have an issue, I place a work order and it is either addressed immediately or… See More>
                                Manager

                                11/28/2023

                                The Trails
                                Dear Valued Resident, Thank you so much for your 5-star review. We love that our community is nestled by Percy Priest Lake. This makes is a wonderful quiet community with lots of greenery. Our team appreciates the kind words regarding our response time. It is part of our LIVE IT Culture. We would love for you to meet some neighbors at our monthly community events. Please be on the lookout in your email and at the mailboxes for those events as well as the day and times. Please let us know if you need anything. Your Trails Team.

                                Updated Review

                                Review Author Icon

                                Resident 1087867

                                Verified Resident 2022 - 2023

                                11/8/2023

                                I have had a great experience living here. The staff are always very helpful, responsive & courteous. I've had a couple maintenance issues but they were answered & handled very promptly & professionally. I highly recommend living at The Trails Apartments. I'm a newly single… See More>
                                  Manager

                                  11/14/2023

                                  The Trails
                                  Dear Resident Thank you for the amazing review! While Google places stars next to our name- you're the real star! We know that you have many choices, but we are so happy that you chose US! We look forward to being a part of your amazing experience over the next year. Please let us know if there is anything you ever need. Sincerely, Jennifer Diaz, CM
                                  Review Author Icon

                                  Resident 1196705

                                  Verified Resident 2023

                                  11/6/2023

                                  ?vSo far, so good with the overall experience during my first month. The maintenance team has been great with addressing my issue effectively. They are informative and patient, and good at keeping the tenents updated.

                                    Manager

                                    11/14/2023

                                    The Trails
                                    Dear Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! We are so happy that things are going well for you, and we appreciate your kind words. Don't miss out on our upcoming event, the after-Thanksgiving Bagel Bar. Please let us know if there is anything you ever need. Sincerely, Jennifer Diaz, CM

                                    Updated Review

                                    Review Author Icon

                                    Resident 574199

                                    Verified Resident 2020 - 2023

                                    10/31/2023

                                    Office staff is always friendly and courteous. Any issues are promptly handled. Staff always cleans up after themselves. Any issues with noise or other complaints are properly handled. They do try to do a lot of communtiy involvement as well.

                                      Manager

                                      11/21/2023

                                      The Trails
                                      Dear Resident, Thank you so much for the kind words. The entire team at The Trails makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling The Trails home. If there is anything that I can ever do for you, please feel free to contact me. Thank you, Samantha Amato Jennifer Diaz, CM
                                      Review Author Icon

                                      Resident 1193080

                                      Verified Resident 2022 - 2023

                                      10/25/2023

                                      Esta sin dudas ha sido la mejor decisi?n que he podido tomar. Vivir aqu? me reconforta cada d?a, hay mucha paz y tranquilidad, un ambiente natural muy bonito y se puede escuchar los p?jaros cantar. Cuando estoy lejos extra?o mucho y quiero regresar pronto pues… See More>
                                      Manager

                                      11/7/2023

                                      The Trails
                                      Dear Resident, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Thank you for choosing the Trails as your home. Please let us know if there is anything you ever need. Sincerely, Jennifer Diaz

                                      Updated Review

                                      Review Author Icon

                                      Resident 1094464

                                      Verified Resident 2021 - 2023

                                      10/21/2023

                                      A nice quiet community. The dog walkers are cool. Neighbors are in tune with each other and look out for activity that we normally don't have. Over-all a great place to live! The staff does the best they can to resolve issues which is… See More>
                                        Manager

                                        11/7/2023

                                        The Trails
                                        Dear Valued Resident, thank you for taking the time to write such a great review! We are pleased to hear how much you love your home and the community! Our entire Team at the Trails is committed to providing the highest level of customer service possible. It's residents like you that make our community a wonderful place to live. Please contact us if there is anything you need. Sincerely, Jennifer Diaz, Community Manager
                                        Review Author Icon

                                        Resident 1190334

                                        Verified Resident 2023

                                        10/17/2023

                                        I have been here for about a week now and they leasing office has been so helpful. The maintenance repairs I needed was done in such a timely manner. Haven't had any big safety concerns which I appreciate.

                                          Manager

                                          10/19/2023

                                          The Trails
                                          Thank you so much for your review. Our team at the Trails strives to give every resident our LIVE IT experience. We look forward to your stay with us and cannot wait to continue to meet your expectations. Your Trails Team
                                          Review Author Icon

                                          Resident 1190307

                                          Verified Resident 2023

                                          10/17/2023

                                          Tener todos sus documentos en mano, como pasaporte, ID, cheque o alg?n papel que conste su ingreso mensual. Estar dispuesto a esperar el d?a que pueda estar listo su movilidad y principalmente tener en cuenta que aplicar es tener la plata en mano para los… See More>
                                            Manager

                                            10/19/2023

                                            The Trails
                                            Thank you for your review. We try to make the move in process very easy and with less stress than it is moving things. Your Trails Team
                                            Review Author Icon

                                            Resident 1185994

                                            Verified Resident 2023

                                            10/2/2023

                                            I do wish the gate entrance gate was not destroyed and that I had lights at my front door that worked properly. Overall, I have loved my time here at the Trails! Lovely wooded view and neighbors who are so nice! I lovely community!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1158278

                                              Verified Resident 2018 - 2023

                                              9/27/2023

                                              Good apartment complex located in a good location in Donelson. Not far from downtown, the airport, and other shopping areas such as Walmart, kroger or opry mills mall. I like how close it is to the interstate. Can be a pain getting out in the… See More>
                                                Manager

                                                10/19/2023

                                                The Trails
                                                Thank you so much for your review. We love that we are so close to everything yet still feel like we are in the country. We appreciate your choosing the Trails to call home and we look forward to sharing the HRP LIVE IT experience with you. Your Trails Team

                                                Updated Review

                                                Review Author Icon

                                                Resident 1180313

                                                Verified Resident 2023

                                                9/18/2023

                                                We felt very welcome since we got in to live at the trails Apartment. Everyone is so nice and what we love the most about it is how quiet it is.Great space and very comfortable. We are very happy with our new home.

                                                  Manager

                                                  10/19/2023

                                                  The Trails
                                                  Thank you so much for your review. Your team here loves being your staff and continues to work hard to make the Trails one of the BEST places to call home in Nashville. Please let us know if there is anything that we can assist you with. Your Trails Team

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Off Street Parking Available
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $350. Rent: $20. Comments: The Trails is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable $350 fee for 1 pet and a one-time, non-refundable $450 fee for 2 pets. There is a $20 pet rent per month. Maximum of 2 pets per home. Breed restrictions apply. No weight limit. View our Pet Policy.
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                                                  • Dogs Allowed
                                                    Fee: $350. Rent: $20. Comments: The Trails is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable $350 fee for 1 pet and a one-time, non-refundable $450 fee for 2 pets. There is a $20 pet rent per month. Maximum of 2 pets per home. Breed restrictions apply. No weight limit. View our Pet Policy.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Management Availability
                                                  • Air Conditioner
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio
                                                  • Black Appliances
                                                  • Bundled Amenity Package
                                                  • Carpet
                                                  • Ceiling Fan
                                                  • Clubhouse
                                                  • Complimentary Coffee Bar
                                                  • Convenient East Nashville Location, Minutes From Downtown
                                                  • Convenient to Greenway Trails
                                                  • Convenient to I-40
                                                  • Digital Thermostats
                                                  • DishWasher
                                                  • Disposal
                                                  • Energy and Water Efficient Appliances
                                                  • Faux Wood Flooring
                                                  • Fireplace
                                                  • Fitness and Wellness Center
                                                  • Gated Access
                                                  • Ice Maker
                                                  • Large Closets
                                                  • Microwave
                                                  • Monthly Resident Events
                                                  • Now Offering Flex Payments
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments and Maintenance Requests
                                                  • Package Receiving Service
                                                  • Pet-Friendly Community
                                                  • Playground
                                                  • Premium Cabinetry
                                                  • Premium Countertops
                                                  • Public Transportation
                                                  • Renovated Homes Available
                                                  • Rent Plus Program
                                                  • Resort Style Swimming Pool
                                                  • Scenic Patio Views
                                                  • Short Term Lease Available
                                                  • Spacious Floor Plans
                                                  • Stainless Steel Appliances
                                                  • Sundeck
                                                  • Tennis Court
                                                  • Valet Trash Service
                                                  • Volleyball Court
                                                  • Wi-Fi in Amenity Areas
                                                  • Wooded Setting
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                                                  Leasing

                                                  Spring into Savings! Lease today and get up to $1500 in FREE rent if move in by May 10th on selected apartment homes! Plus pay only $99 to apply! *Restrictions may apply*
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  Hawthorne Residential Partners

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 1133 number of votes by renters, The Trails is currently rated 4.4 out of 5 stars.
                                                  The Trails is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  The Trails is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  The Trails is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  The Trails is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  The Trails is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  The Trails is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 91.8919% of their community reviews in the past year.
                                                  Managers have replied within 20.59 days to their community reviews in the past year.
                                                  Hawthorne Residential Partners
                                                  Cats Allowed
                                                  Fee: $350
                                                  Rent: $20
                                                  Comments: The Trails is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable $350 fee for 1 pet and a one-time, non-refundable $450 fee for 2 pets. There is a $20 pet rent per month. Maximum of 2 pets per home. Breed restrictions apply. No weight limit. View our Pet Policy.
                                                  Dogs Allowed
                                                  Fee: $350
                                                  Rent: $20
                                                  Comments: The Trails is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable $350 fee for 1 pet and a one-time, non-refundable $450 fee for 2 pets. There is a $20 pet rent per month. Maximum of 2 pets per home. Breed restrictions apply. No weight limit. View our Pet Policy.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Spring into Savings! Lease today and get up to $1500 in FREE rent if move in by May 10th on selected apartment homes! Plus pay only $99 to apply! *Restrictions may apply*

                                                  Contact Property

                                                  The Trails

                                                  April 2024

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                                                  Baths

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                                                  The Trails is a 521 - 1,036 sq. ft. apartment in Nashville in zip code 37214. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,112 - $3,926. Nearby cities include New Baden, Brentwood, Antioch, Cane Ridge, and Hermitage.

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