#1,974 #10 #50

What is epIQ?

The Trails

100 Trails Circle, Nashville, TN 37214
(1160 Reviews & Surveys)
$1,083 - $4,061/mo

Move-In Specials

Spring into Savings! Lease today and get up to $500 in FREE rent if move in by May 30th on selected apartment homes! Plus pay only $99 to apply! *Restrictions...

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Floor Plans & Pricing

1 Bedroom

Mulberry

1 Bed, 1 Bath | 631 sq. ft.

$1,167 - $3,355

6 Available Units

See Floor Plan Details

Laurel

1 Bed, 1 Bath | 806 sq. ft.

$1,206 - $3,479

5 Available Units

See Floor Plan Details

Dogwood

1 Bed, 1 Bath | 521 sq. ft.

$1,083 - $3,117

4 Available Units

See Floor Plan Details

Lilac

1 Bed, 1 Bath | 767 sq. ft.

$1,166 - $3,441

4 Available Units

See Floor Plan Details

2 Bedrooms

Hawthorn

2 Beds, 1 Bath | 933 sq. ft.

$1,319 - $3,857

4 Available Units

See Floor Plan Details

Magnolia

2 Beds, 2 Baths | 1,036 sq. ft.

$1,403 - $4,061

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.3

Safety

4.1

Office Staff

4.8

Maintenance

4.6

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

41

Manager’s Review Engagement

B+

Percentage of reviews responded to

78.05%

Manager’s Review Reply Time

B

Average time to respond to reviews

23.12 days

View Community Timeline
View Community Timeline

The Trails Reviews

(272)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 733935

Verified Resident 2018 - 2020

1/6/2020

Great Community Overall!! I feel very safe and secure! There are some things that need attention such as the grounds!! The staff does there best to fix any issues that occur. The biggest issue I see is the water bill and not having a choice… See More>
    Manager

    1/11/2020

    The Trails
    Dear Valued Resident,Thank you so much for the kind words. The entire team at The Trails makes it our goal toprovide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering. Thank you for being a valued resident and callingThe Trails home. If there is anything that I can ever do for you, please feel free tocontact me at 615-889-4800 or thetrails@hrpliving.com.Kindest Regards,The Trails Apartments
    Review Author Icon

    Noah_S133

    Resident 2018 - 2019

    12/26/2019

    I had to look at human remains every time I opened my door for 9 days. Management has shown a blatant disregard for the safety health and sanitation of their grounds. A horrific suicide occurred right outside my apartment involving a self-inflicted gunshot wound to… See More>
      Review Author Icon

      Resident 726908

      Verified Resident 2019

      12/11/2019

      Very upscale and quiet community setting. Plenty of parking spaces, valet trash service, and friendly neighbors. There is however some areas where loose trash is strung about in the parking areas and around the apartment buildings that should be picked up daily to give the… See More>
        Manager

        1/6/2020

        The Trails
        Dear Resident,Thank you so much for the kind words. The entire team at The Trails makes it our goal toprovide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering. I will have someone look at the gate as there haven't been reports of any issues. I appreciate you bringing that to my attention. If I can assist in any way please reach out. Sincerely, Amber Lockridge, Community Manager
        Review Author Icon

        Resident 724658

        Verified Resident 2018 - 2019

        12/9/2019

        The staff is great... but the sockets and outlets seems to go out often... the garbage disposal has gon out a few times and backs up into our sink. And the dryer takes forever to dry. Once we know we will be home, we will… See More>
          Manager

          12/20/2019

          The Trails
          Dear Verified Resident,You're more than welcome to come in the office to let us know about your maintenance requests. The washers/dryers are through a third party company but they can come out an repair. Feel free to contact us at 615.889.4800 with any further questions.
          Review Author Icon

          Resident 721757

          Verified Resident 2019

          11/27/2019

          They have the best leading staff as well as the best property maintenance staff that I have ever experienced. Amenities are nice but they are not what makes me sign a lease. I base my preference off of location and staff friendliness. Hence why I… See More>
            Manager

            12/18/2019

            The Trails
            Dear Valued Resident,Thank you so much for the kind words. The entire team at The Trails makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering.
            Review Author Icon

            Resident 719961

            Verified Resident 2014 - 2019

            11/20/2019

            DON'T MOVE HERE!! They lie and will charge you for anything and everything. Raising your rent at least $100 a year if not more not including the water. They don't tell you about a $5 fee that's included in your water bill. There is no… See More>
              Manager

              1/6/2020

              The Trails
              Dear Resident,Your feedback is very valuable to my team and I here at The Trails. I truly believethat as part of our commitment to offering the finest customer service, we can learn and growas a community now that this concern has been brought to my attention. I would love toschedule a time to sit down with you and further discuss your concerns. Please let me know when we can discuss. Thank you, Amber Lockridge, Community Manager
              Review Author Icon

              Resident 715425

              Verified Resident 2019

              11/8/2019

              Apartment was clean, neighbors are quiet, and the staff is amazing. They all know your name. There are activities for the community very consistently. The staff really wants your experience to fantastic, not just with them but at home as well.

                Manager

                12/18/2019

                The Trails
                Dear Verified Resident,Thank you for being a valued resident and callingThe Trails your home. If there is anything that I can ever do for you, please feel free tocontact us at 615.889.4800
                Review Author Icon

                Resident 714800

                Verified Resident 2019

                11/6/2019

                Awesome experience. Would recommend to anybody who's wanting to move to the area. Convenient as it's just 15 minutes from downtown and the interstate is just right there. Plus it's a tucked away so you're close to the city but still get the small town… See More>
                  Manager

                  12/18/2019

                  The Trails
                  Dear Valued Resident,Thank you so much for the kind words. The entire team at The Trails makes it our goal toprovide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering. Thank you for being a valued resident and callingThe Trails home. Kindest Regards,Amber LockridgeCommunity Manager
                  Review Author Icon

                  Resident 713623

                  Verified Resident 2019

                  11/4/2019

                  Everything has been great so far! They even fixed the gate and that has been working pretty well! The maintenance staff is so kind and responsive. The front office is understanding and willing to lend a helping hand with whatever is needed.

                    Manager

                    11/16/2020

                    The Trails
                    Thank you so much for your review. As we close out 2020, we invite you into the office for a coffee and a quick check up on how are team is doing. Jennifer Diaz, CM
                    Review Author Icon

                    Resident 711197

                    Verified Resident 2019

                    10/28/2019

                    I am very satisfied, I liked living here and very well attended by the administration and the neighborhood is very good. yo si recomiendo a mis amigos y conocidos que renten un apartamento en trails cir. es muy tranquilo y cercano a todo comercio.

                      Manager

                      11/16/2020

                      The Trails
                      Thank you for your kind words and 5 star review. Jennifer Diaz, CM
                      Review Author Icon

                      Resident 699471

                      Verified Resident 2019

                      9/25/2019

                      So far I have no complaints about being here. The speed of maintenance has been wonderful, it's great to know if some kind of emergency comes up I'm not left on my own to try to fix it myself. Makes living here a lot better.

                        Manager

                        11/16/2020

                        The Trails
                        Thank you so much for your kind words and 5 star review. We appreciate you!Jennifer Diaz, CM
                        Review Author Icon

                        Resident 698231

                        Verified Resident 2019

                        9/23/2019

                        My girlfriend and I have only moved in a week ago but our brief time here has been outstanding. From the first visit, to the move in process and everything in between I have been very pleased. The staff is very professional, easy to talk… See More>
                          Manager

                          11/16/2020

                          The Trails
                          Thank you so much for your review and 5 star rating. We appreciate the feedback and look forward to 2021 with all of our wonderful residents!Jennifer Diaz, CM
                          Review Author Icon

                          Resident 696930

                          Verified Resident 2019

                          9/18/2019

                          Things are a little outdated, but clean. Sounds are easily heard though, not sure if I just have a loud upstairs neighbor, but I can also hear any time their laundry is going, etc. Appliances are nice.

                            Manager

                            11/16/2020

                            The Trails
                            Thank you for your review. 2020 has brought some changes not only on the property but also with the staff. We hopes that since your review, things have improved and if they have not, I would love the opportunity to talk with you. Please call me at 615-889-4800.Jennifer Diaz, CM
                            Review Author Icon

                            Resident 687690

                            Verified Resident 2019

                            8/30/2019

                            Very informative. Easy access to communicate with the staff. Offered great pictures so I could get a feel of what it looked like since I was not able to visit at first. Staff responded right away to my inquiry.

                              Manager

                              11/16/2020

                              The Trails
                              Thank you so much for your review and your 5 star rating. We appreciate you.Jennifer Diaz, CM
                              Review Author Icon

                              Resident 685710

                              Verified Resident 2019

                              8/26/2019

                              It's quiet and I like it. I like my apartment but it appears maintenance band aided a lot instead of fixing the problems. I'm truly concerned about mold from the leaking air unit that is not a priority for anyone but me. I understand the… See More>
                                Manager

                                11/16/2020

                                The Trails
                                Thank you for your feedback and 5 star review. I apologize for any maintenance items in your apartment home that have been or may be outstanding. I would like to assist you with that. Please call me at 615-889-4800 .Jennifer Diaz, CM
                                Review Author Icon

                                Resident 685688

                                Verified Resident 2019

                                8/26/2019

                                Quiet. The staff working at the apartments are always willing to help and have a great attitude. They always are very attentive to their residents and are always keeping the residents best interest in mind.

                                  Manager

                                  11/16/2020

                                  The Trails
                                  Thank you so much for your review and 4 star rating. We appreciate you. As 2020 come to a close, we hope that the staff here has continued to meet your expectations.Jennifer Diaz,CM
                                  Review Author Icon

                                  Resident 684881

                                  Verified Resident 2018 - 2019

                                  8/23/2019

                                  The maintenance staff does not seem concerned about issues they don't deem important. They will mark requests as fulfilled without ever visiting the apartment to check on the problem, even if you submit the same request more than once.

                                    Manager

                                    11/16/2020

                                    The Trails
                                    Thank you for your review and feedback. I apologize that you have had these concerns and would love the opportunity to assist you in making sure any outstanding items have been taken care of for you. Please call me at 615-889-4800.Jennifer Diaz, CM
                                    Review Author Icon

                                    Resident 682673

                                    Verified Resident 2019

                                    8/19/2019

                                    I love my new home already. Very spacious and perfect for a single occupant. The property is very calm and silent , perfect for a student. Also, the location is convenient to where I'm going to school at right now with not so much traffic… See More>
                                      Manager

                                      8/24/2019

                                      The Trails
                                      Hi Verified Resident, Thank you so much for your kind words! We're happy to have you here as a resident.
                                      Review Author Icon

                                      Resident 682636

                                      Verified Resident 2019 - 2020

                                      3/4/2020

                                      Office staff and maintenance staff are so nice and helpful. Landscaping is always beautiful and kept up regularly. Residents always say hi and have a smile. Maintenance is quick to respond but sometimes takes a few times to complete… See More>
                                        Manager

                                        8/24/2019

                                        The Trails
                                        Dear Verified Resident, Thank you so much for the kind words. The entire team at The Trails makes it our goal to provide the finest customer service. If there is anything that I can ever do for you, please feel free to contact me at 615-889-4800 or thetrails@hrpliving.com Kindest Regards, Amber Lockridge Community Manager
                                        Review Author Icon

                                        Resident 681018

                                        Verified Resident 2013 - 2019

                                        8/15/2019

                                        I call it home!! I have a "Great" floor plan including a fire place. Private entrance. Love it's great location, close to everything yet with a country type feeling!! New Management!!! They are putting forth effort to look out for the residents!!… See More>
                                          Manager

                                          8/24/2019

                                          The Trails
                                          Dear Verified Resident,Thank you so much for the kind words and calling The Trails home. If there is anything that I can ever do for you, please feel free to contact me at 615-889-4800 or thetrails@hrpliving.com Kindest Regards, Amber Lockridge Community Manager
                                          Review Author Icon

                                          Resident 672839

                                          Verified Resident 2017 - 2019

                                          8/2/2019

                                          The overall experience mgmt changes so often no one knows wat going! Even though on lease additional charges keep being added and treated rudely when I ask first time. Once scolded the very next month rent changed again! No one cares or wants to listen!… See More>
                                            Manager

                                            8/24/2019

                                            The Trails
                                            Dear Valued Resident,Your feedback is very valuable to my team and I here at The Trails. I truly believethat as part of our commitment to offering the finest customer service, we can learn and growas a community now that this concern has been brought to my attention. I would love toschedule a time to sit down with you and further discuss your concerns.Please let me know when you are available. I can be reached at 615.889.4800. I hope to hear from you soon.Kindest Regards,Amber LockridgeCommunity Manager
                                            Review Author Icon

                                            anonymous

                                            Resident 2019

                                            7/26/2019

                                            i have lived all over this country in many different cities, and this is hands down the worst apartment complex i have ever stepped foot in. first day moving in the apartment, i opened the washer and it was filled with water and moldy clothes.… See More>
                                              Review Author Icon

                                              Resident 656484

                                              Verified Resident 2019

                                              6/24/2019

                                              Very clean and professional so far. Only thing I would recommend is allowing residents to pay rent earlier so we can get ahead on our expenses. Pool is very clean but is always cluttered with children, so maybe imposing some only adults hours would be… See More>
                                                Manager

                                                7/10/2019

                                                The Trails
                                                Dear Valued Resident,Thank you so much for the kind words. The entire team at The Trails makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering. Thank you for being a valued resident and callingThe Trails home. If there is anything that I can ever do for you, please feel free tocontact me at 615-889-4800 or thetrailsmgr@hrpliving.com.Kindest Regards,Amber Lockridge, Community Manager
                                                Review Author Icon

                                                Resident 656005

                                                Verified Resident 2002 - 2019

                                                6/23/2019

                                                I've lived here nearly 20 years and it used to be a great place to live but now it sucks. Seems every few months the management office changes. The management office used to be great but now it seems each one is worse… See More>
                                                  Manager

                                                  7/4/2019

                                                  The Trails
                                                  My team and I would like to extend our sincerest apologies to you for your experience here at The Trails. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I have an open door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. I can be reached at 615.889.4800 or thetrailsmgr@hrpliving.com Kindest Regards, Amber LockridgeCommunity Manager
                                                  Review Author Icon

                                                  Resident 655749

                                                  Verified Resident 2019

                                                  6/22/2019

                                                  Just moved in, so don't have too much to say other than I like it. Management is nice and maintenance is quick. I would recommend the trails to anyone moving to the Nashville area. They were great allowing us to move in such a short… See More>
                                                    Manager

                                                    7/10/2019

                                                    The Trails
                                                    Dear Valued Resident,Thank you so much for the kind words. The entire team at The Trails makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience ourcompany is fully committed to delivering. Thank you for being a valued resident and callingThe Trails home. If there is anything that I can ever do for you, please feel free tocontact me at 615-889-4800 or thetrailsmgr@hrpliving.com.Kindest Regards,Amber Lockridge, Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $20. Comments: The Trails is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable $350 fee for 1 pet and a one-time, non-refundable $450 fee for 2 pets. There is a $20 pet rent per month. Maximum of 2 pets per home. Breed restrictions apply. No weight limit. View our Pet Policy.
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $20. Comments: The Trails is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable $350 fee for 1 pet and a one-time, non-refundable $450 fee for 2 pets. There is a $20 pet rent per month. Maximum of 2 pets per home. Breed restrictions apply. No weight limit. View our Pet Policy.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Black Appliances
                                                    • Bundled Amenity Package
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Complimentary Coffee Bar
                                                    • Convenient East Nashville Location, Minutes From Downtown
                                                    • Convenient to Greenway Trails
                                                    • Convenient to I-40
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Energy and Water Efficient Appliances
                                                    • Faux Wood Flooring
                                                    • Fireplace
                                                    • Fitness and Wellness Center
                                                    • Gated Access
                                                    • Ice Maker
                                                    • Large Closets
                                                    • Microwave
                                                    • Monthly Resident Events
                                                    • Now Offering Flex Payments
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments and Maintenance Requests
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Premium Cabinetry
                                                    • Premium Countertops
                                                    • Public Transportation
                                                    • Renovated Homes Available
                                                    • Rent Plus Program
                                                    • Resort Style Swimming Pool
                                                    • Scenic Patio Views
                                                    • Short Term Lease Available
                                                    • Spacious Floor Plans
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Valet Trash Service
                                                    • Volleyball Court
                                                    • Wi-Fi in Amenity Areas
                                                    • Wooded Setting
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                                                    Leasing

                                                    Spring into Savings! Lease today and get up to $500 in FREE rent if move in by May 30h on selected apartment homes! Plus pay only $99 to apply! *Restrictions may apply*
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Hawthorne Residential Partners

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 1160 number of votes by renters, The Trails is currently rated 4.4 out of 5 stars.
                                                    The Trails is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Trails is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Trails is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Trails is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Trails is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Trails is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 78.0488% of their community reviews in the past year.
                                                    Managers have replied within 23.12 days to their community reviews in the past year.
                                                    Hawthorne Residential Partners
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $20
                                                    Comments: The Trails is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable $350 fee for 1 pet and a one-time, non-refundable $450 fee for 2 pets. There is a $20 pet rent per month. Maximum of 2 pets per home. Breed restrictions apply. No weight limit. View our Pet Policy.
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $20
                                                    Comments: The Trails is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable $350 fee for 1 pet and a one-time, non-refundable $450 fee for 2 pets. There is a $20 pet rent per month. Maximum of 2 pets per home. Breed restrictions apply. No weight limit. View our Pet Policy.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Spring into Savings! Lease today and get up to $500 in FREE rent if move in by May 30th on selected apartment homes! Plus pay only $99 to apply! *Restrictions may apply*

                                                    Contact Property

                                                    The Trails

                                                    May 2024

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                                                    Baths

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                                                    The Trails is a 521 - 1,036 sq. ft. apartment in Nashville in zip code 37214. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,083 - $4,061. Nearby cities include New Baden, Brentwood, Antioch, Cane Ridge, and Hermitage.

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