Review History for anonymous

The Views on the Cumberland


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anonymous

Resident 2019 - 2020

7/7/2020

SLUMLORDS!!! My daughter has been living at the VOTC since Oct 2019, In that time the sewer has back up 3 times (TO NO FAULT OF HER OWN), flooding her apartment with water and feces from other units in her building. Each time it has cost her hours of cleaning time, her area rugs in the living room and all her bath towels trying to stop the waste matter from an exposed pipe in the utility closet. Each time management has came out with some lame explanation as to what has caused the issue. This most recent time over the July 4th weekend, she came home from work to find her apartment flooded AGAIN! Feces floating all around the kitchen and living room area as well as soaked in the carpet in the bedroom. Management was called and during the midst of a GLOBAL PANDEMIC, they came into her apartment with a nasty industrial fan to blow the carpet dry. Basically, blowing any possible virus or germ about the apartment. Again she was made to clean human feces from all over her apartment. Only to find out from a neighbor that the issues has been an ongoing problem in that apartment before she moved in. Also, according to the CDC website "THE VIRUS THAT CAUSES COVID-19 HAS BEEN FOUND IN UNTREATED WASTEWATER". Such issues exposes one to all sorts of health hazards and I am sure rodents won't be far behind. She made several attempts to resolve this issue with local and corporate management, but it was clear that her health and safety was of little to no concern to them. My daughter moved to Nashville from Michigan to attend college. She works minimum hours to pay her expenses. The offer they made was to move her to another complex that would cost her well over $1000 in moving expenses and utility transfer fees. Money she does not have. We thought we had found a decent apartment located near her school. But what we found was a NASTY, GERM INFESTED, FECES FILLED NIGHTMARE.

    Review 6 out of 86

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