Review History for anonymous

Willow Grove Apartments


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anonymous

Resident ā€¢ 2017 - 2019

5/28/2019

This is the worst apartment complex I've ever lived at. Hands down I can go on & on of just the piece of crap this place is. The front desk staff was a joke. They always treated my wife very rudely but they treated me very nicely. I have no idea why they weren't professional through & through. The mailroom was always a mess and multiple packages were never in the mailroom to pick up. There was no safety for other peoples items and I lost several items. We stopped a break in at our own apartment. Apt #2. Because we were home to stop it. I called the cops and identified the criminal and he was sent to Jail. The front office never asked if we were okay or gave us rent off or anything to make use feel safe. It seems quiet sometimes and then a fight can break out in the parking and people can be slammed onto your car (which is what happened to my car) Granted- It's not a great area and the prices are so overpriced for the crap hole it is. Our AC was never consistent, our fireplace gas never worked, we lived with drain flies for almost a year. There were holes in our bathroom, unfinished flooring in the bathroom and mold/hole above our shower. "Maintenance" always came and did such minimal work to fix anything that it was never fixed. The flies never left. Everytime someone did something above us, our kitchen sink would make this loud guzzle noise. The toilets always had a high loud hiss sound and the entire place smelt like weed because our neighbors smoked all the time and it went through the vents. I seriously have a more extensive list- but that's the surface. For $1200 a month, It's seriously the worst managed apartment and I hope they go out of bussniess indefinitely.
    Manager

    5/29/2019

    Willow Grove Apartments
    Thank you for your rating. We are sorry our community did not meet your expectations. We would be happy to discuss this further with you and can be contacted at mgr.willowgrove@bhmanagement.com. We would love to see our rating and your opinion of us improve! Thank you, Team Willow Grove

    Review 22 out of 174

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    Willow Grove Apartments

    March 2024

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