Looks nice on the outside but once you're in and start to have issues don't expect resolution. I had no heat in one bedroom all winter, maintenance guys were lacking professionalism and never fixed it. Had an upstairs neighbor that played basketball in his place until 2am consistently. Trash service (which you HAVE to pay for doesn't pick up consistently). Sewer/Water are upcharged while thrown into your rent. They will nickel and dime you, and you better make sure you pay it online and double check it. They will turn off the auto draft feature so you become late, then charge you over $100 in late fees. Beware!
Manager
11/8/2022
Almaville Apartment Homes
Thank you for taking the time to provide us with feedback. Our new management company took over the property in November 2021. We value our residents and take pride in providing a great place to live. If there is anything we can do to improve your experience feel free to contact me directly at msullivan@livehilltop.com or (615) 459-0111