Review History for Swiril

Port Royal at Spring Hill


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Swiril

Resident 2012 - 2015

9/19/2015

We have lived at this apartment complex for 3 years and never had any problems. The office staff are always friendly and very helpful. We got a return phone call about 80% of the time whenever we called. The apartment was well cleaned and established before we moved in. The upstairs bedroom and bathrooms are VERY spacious in our floor plan. The kitchen and living area are just getting to be too small, so that is our main reason for moving out now. There are several floor plans to choose from though, so you can choose a bigger kitchen / living area if you need it. They were flexible with us and we never had a problem. Our maintenance requests were always taken care of within a few days. We had flooding from the ice storm in February 2015 but the property managers fixed the roofs, soaked carpets, and stained walls. The pool is kept very clean and is never over crowded. There were a lot of times where the dumpster was too full, it would be one of few complaints I have about this property. There is usually trash overflowing onto the ground every weekend. There was also a time when a stray dog was wandering around the property and attacking the resident dogs - we called maintenance and property management to have the dog removed, because animal control was unavailable, and they never really did anything about it. Eventually the dog went away and the problem was gone... took about 2 weeks though. We have always had VERY friendly neighbors and have been comfortable around our community. This complex is very close to I65 and the grocery store so its extremely convenient to get what you need. Overall I would say that I am sad that we are leaving here, I will miss it it has really felt like and has been a good home to us.

Review 6 out of 29

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Port Royal at Spring Hill

March 2024

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