Review History for MilitaryMover4

Quail Hollow Apartments


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MilitaryMover4

Resident 2012 - 2013

5/28/2013

All of the reviews about bogus stains and carpet replacement fees are consistent. My apartment was in tip top shape upon move out. I didn't clean it myself, I actually paid Quail Hollow to clean it to their standards which costs $20/hour; so it's not the money that upsets me. Trying to spin the story as if I've done something wrong and I haven't is what aggravates me, as well as the countless other people who I'm sure they've ripped off with this carpet cleaning garbage. I occupied my unit for less than 1 year. They are trying to charge me over $200 for "pet stains" and this is ridiculous. The carpet was dirty when wet after they'd supposedly professionally cleaned it before I moved in. It was so obvious that I requested it be cleaned a second time during the move in inspection. There is dog feces ALL OVER the place. I had to phone the front office 3-5 times before they told my old neighbors & NEW neighbors to clean up after their dogs, who pooped right in front of my apartment on the front lawn every day, numerous times a day. I had to call numerous times before someone would tell the people living above me not to allow their 2 dogs to run around the apartment at 6 AM. Mind you, I have an infant under 1. There does seem to be a pest control problem. Maintenance comes quickly when called, but they perform a lot of quick fixes & you will eventually have to call again for the same issues. You are only allowed 1 covered parking space, hail falls quite often out there so that really doesn't make sense. Appears to be very safe although we did hear about car break ins once or twice. Construction is lousy, one of my bedroom doors wouldn't close, there wasn't a gap. The door was completely wrong for the frame and it WOULD NOT close at all, didn't fit it. Storms knocked off shutters MONTHS ago & some are still missing and isn't repaired. Staff is ok, except for the person who keeps logging onto this site responding to complaints as an anonymous person! HaHa. Yea, your life sucks & you should do better... Try Yoga. Overall, I wouldn't recommend moving here. The extra fees rubbed me the wrong way & I've joined the large group of "Don't move to Quail Hollow" -ers! Yea, people tried to tell me and I didn't listen. Don't make the same mistake. I also complained at the better business bureau's site. I'll be at the housing office complaining next week and keep an eye on Craigslist! There'll be a link to apartmentratings.com. Yep, I'm willing to take on ALL of this extra trouble to help out my fellow Airman & his family. *Make sure you run back and tell that "anonymous - Quail Hollow Employee"*. And PLEASE, PLEASE leave me a response, s you can see-- I'm amped up & ready!

    Review 9 out of 74

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    Quail Hollow Apartments

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