B-

Shadowood Apartments

14500 Marsh Lane, Addison, TX 75001
14500 Marsh Lane, Addison, TX 75001

Check Availability

Shadowood Apartments

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (44 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
AVERAGE RATING
See Rating Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
Shadowood Apartments Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2017 - 2020 Recommended

Updated 05/14/2020

Reviewed 05/14/2020

I have been living at Shadowood Apartments for quite some time and I can honestly say they have the best office and maintenance staff. Especially during this pandemic they have been nothing but helpful and cautious. I have had many questions and the office staff has… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2016 - 2020 Recommended

Updated 02/27/2020

Reviewed 02/27/2020

I can honestly say that Shadowood apartments has the best location and staff in the area. The office staff as well as the maintenance staff are always helpful and attend residents with a good attitude. I want to thank Veronica for taking the time to help… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
tbartee • Resident 2017 - 2020 Recommended

Updated 02/13/2020

Reviewed 02/13/2020

I'm a current resident and I lived here for 3 years and had no issues, I feel safe and the staff is amazing especially Veronica. She's very helpful and professional. The grounds are kept clean by maintenance and there's a quick turnaround on any service requests.… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Tiffeney_R • Resident 2020 Recommended

Updated 02/03/2020

Reviewed 02/03/2020

thí? pl?c? í? gr??t pl?c? t? lív? . í lív?d h?r? 3 ???...n?v?r h?d í??u??.th? ?t?ff í? ph?n?m?n?l ??p?cí?ll? v?r?níc? ?nd m?ínt?n?nc?...v?r? quí?t ?nd ??f?...th? gr?und? ?r? ?lw??? k?pt níc? ?nd cl??n.
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2016 - 2020 Recommended

Updated 01/28/2020

Reviewed 01/28/2020

The staff is very friendly and nice. They are helpful whenever you need them. Maintenance is always attentive to their jobs. This is a great place to live because it is a safe neighborhood and there are many stores nearby. The environment is welcoming.
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Trinity001 • Resident 2019 Recommended

Updated 10/03/2019

Reviewed 10/03/2019

Very nice place to call home y'all got to check it out if you want to live where it's quiet a lot of land where you can walk your dog if you have one we have a cabana BBQ grills is a park behind the complex… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2007 - 2018 Recommended

Updated 08/08/2018

Reviewed 08/08/2018

I have been living here for 11 years it is a great community a very secure place to live in. It is also very quiet the staff is very friendly. Great pool a great park right next to the property. Great neighborhood
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
BMartinez18 • Resident 2016 - 2018 Recommended

Updated 07/26/2018

Reviewed 07/26/2018

Me gusta la área es muy segura, la escuela está muy cerca , tenemos muy buenos vecinos, ningún problema, muy bien buen servicio de mantenimiento lo recomiendo totalmente. Gracias shadowood por tu muy servicio
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2017 Recommended

Updated 06/26/2017

Reviewed 06/26/2017

This is my very first time living in Addison. The location is perfect and very convenient. The neighbors are quiet and friendly. I really enjoy living here. I've only been here since February and any work order request that I had submitted it was taken care… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2013 - 2017 Not Recommended

Updated 06/24/2017

Reviewed 06/24/2017

Roaches, bedbugs, and carpenter ants to start. All of which the office doesn't care about and does nothing about. Sure every now and then they'll send someone out to spray after three or four weeks of complaining, but it makes the problem worse. Maintenance never shows… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Anshul Goyal • Resident 2016 - 2017 Not Recommended

Updated 05/29/2017

Reviewed 05/29/2017

To begin with, I would not prefer to give even 1 star to this apartment complex. This is a pathetic place with constant rain water leaks, water pipe burst, noisy refrigerators & water pipes and poor water drainage system from restroom. On top of this, the… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
ErikPerez8 • Resident 2016 - 2017 Recommended

Updated 03/22/2017

Reviewed 03/22/2017

I just renewed my lease for a year. Overall i think the staff is nice. Maintenance comes very quickly. I had an emergency with my a/c and they were very quick to come out. I love the location its close to everything and its 5 minutes… See More
Shadowood Apartments Manager22/22/2017

Erik, we appreciate the favorable review, and particularly that you've chosen to stay another year. Thank you. It's also helpful to know we're meeting our residents' expectations. -- The Shadowood Team

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
SwishTeddie • Resident 2016 - 2017 Recommended

Updated 02/06/2017

Reviewed 02/06/2017

I've lived here for nearly a year now & this is the first time I've left a review. Great location for my kids school and a quiet community - I would recommend. The maintenance crew is very friendly and quick and the new property manger is… See More
Shadowood Apartments Manager06/06/2017

Thanks for the 5 star review. We're so happy to hear you've enjoyed living at Shadowood. We look forward to hosting more resident functions within the coming year! Please let us know if we can do anything else to make living here even better! Happy living! -Marina R. Community Manager?

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2017 Not Recommended

Updated 02/04/2017

Reviewed 02/04/2017

They have a bad stray cat problem which makes the grounds disgusting . See More
Shadowood Apartments Manager06/06/2017

It is with great regret you may have had an unpleasant experience while living at Shadowood. We have been working with the Town of Addison to resolve this problem in the most humane way as possible. We will continue to strive to offer our residents a pleasant lifestyle. Please feel free to contact me to discuss any of our plans for these changes at 972-241-3467. Marina R. - Community Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
CJohnson1963 • Resident 2002 - 2017 Recommended

Updated 01/18/2017

Reviewed 01/18/2017

I've been here for 15 years and love it everything is so close food shopping events the manager are very nice and sweet they take good care of me.
Shadowood Apartments Manager18/18/2017

Thanks for the 5 star review Cynthia. We're so happy to hear you've enjoyed living at Shadowood. We look forward to your residency for many more years! Please let us know if we can do anything else to make living here even better! Happy living! -Marina R. Community Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
RomeTexas • Resident 2012 - 2016 Recommended

Updated 11/17/2016

Reviewed 11/17/2016

I have been here for 4 years now and I love it. I have never had to complain about bad neighbors. The leasing office staff are extremely nice and the location is perfect for any of your shopping needs.
Shadowood Apartments Manager16/16/2017

Thanks for the 5 star review. We're so happy to hear you've enjoyed living at Shadowood. Please let us know if we can do anything else to make living here even better! Happy living! -Marina R. Community Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2016 Recommended

Updated 11/17/2016

Reviewed 11/17/2016

I have been renting about a year now and I really like these apartments and their location. The tranquility of all the trees around are great! If ever there is a problem of any sort I have always been able to call the office and it… See More
Shadowood Apartments Manager16/16/2017

Thanks for the great review. We're so happy to hear you've enjoyed living at Shadowood. Please let us know if we can do anything else to make living here even better! Happy living! -Marina R. Community Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
LibraS • Resident 2015 - 2016 Recommended

Updated 09/03/2016

Reviewed 09/03/2016

I only rented for a year but I was very happy with the facilities and staff. There were some things that needed fixing throughout the year, like my fridge or AC, but it was handled promptly. Michelle at the front office is really great.
Shadowood Apartments Manager06/06/2016

Dear Libras, Thank you so much for the 5 star rating and positive feedback. - Shadowood Management

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2011 - 2016 Not Recommended

Updated 06/01/2016

Reviewed 06/01/2016

Apartments are very outdated. The one you see in the pictures looks nothing like they actually are. Apartments are extremely overpopulated.Not enough parking. Plan in advace if your planning on having visitors, very few visitors space. Even if you get a visitors pass it does not… See More
Shadowood Apartments Manager02/02/2016

We would like to apologize that you feel this way. We have an open door policy and we would love for you to come stop by our office and we can talk about all your concerns you may have. - Shadowwood Management

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2015 - 2016 Not Recommended

Updated 01/25/2016

Reviewed 01/25/2016

If you enjoy family, friends, and loved ones do not move here because if you have guest for more then 5 minutes your guest will have their car towed. Not only is their car towed but it's towed by the most crooked tow company in Dallas.… See More
Shadowood Apartments Manager25/25/2016

Hi this is Michelle property manager here at Shadowood, I have an open door policy and I would love to speak to you about the guest parking. I am sorry that your guest had a bad experience. Please feel free to call me or come to the office where we can talk. I look forwartd to talking to you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2014 - 2015 Recommended

Updated 02/04/2015

Reviewed 02/04/2015

I have lived here for over a year and I love it. I have never had any major problems, and the small problems I have had were taken care of immediately by the front office. These are nice, affordable apartments that are in a wonderful location.… See More
Shadowood Apartments Manager16/16/2017

Thanks for the 5 star review! We're so happy to hear you've enjoyed living at Shadowood. Please let us know if we can do anything else to make living here even better! Happy living! -Marina R. Community Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
cruiz1 • Resident 2014 Recommended

Updated 11/12/2014

Reviewed 11/12/2014

MY WIFE AND I HAVE BEEN LIVING HERE FOR ALMOST 6 MONTHS AND ABSOLUTELY LOVE IT!!! EVERYONE AT THE FRONT OFFICE IS VERY SWEET AND PROFESSIONAL. BEFORE MOVING HERE, WE HAD NO WHERE TO GO AND REALLY WANTED TO STAY AT SHADOWOOD AND MS. MICHELLE DID… See More
Shadowood Apartments Manager18/18/2014

Thank you so much for such kind words... We really strive to be the best team possible for all of our residents. I love having you and your family here and I hope you are here for many more years to come. If there is anything that we can do please don't hesitate to ask.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Prospective Resident Visited 2014 Not Recommended

Updated 11/07/2014

Reviewed 11/07/2014

I can't believe the bogus ratings people put on this, first of all the property really isn't that nice. They're is literally garbage EVERYWHERE. Especially weekends I used to remember picking up my my cousin and they're was RAW SEWAGE in the parking lot. The parking… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2014 Not Recommended

Updated 10/28/2014

Reviewed 10/25/2014

Don't rent here you'll regret it or rent 3 months Only and see for yourself, place is so junky, trash everywhere noise if you are downstairs kiss your sleeping good bye. .etc See More
Shadowood Apartments Manager28/28/2014

Dear Anonymous, Thank you for taking the time to share your thoughts and feelings regarding our community. I take any concerns my residents have very seriously! My goal and my staff's goal are to create a community that you can be proud to call home and I can assure that your comfort, just as the comfort of all our residents, is our top priority. I would love to have an opportunity to meet with you and work together to address any concerns you may have regarding your home and our community. I would like to extend an invitation to please stop by my office or give me call. My door is always open and I will be looking forward to meeting with you. Michelle 972-241-3467

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2013 - 2014 Recommended

Updated 08/20/2014

Reviewed 08/20/2014

My wife and I lived in Shadowood for a year and would reccomend it to anyone who is looking for an affordable place to stay in Addison. The community is very family oriented and the staff is very patient and understanding. When we first moved in… See More
Shadowood Apartments Manager28/20/2014

As manager of Shadowood, it saddens me to review such a negative comment. I look forward to to the opportunity to speak with you directly to discuss any issues that you may have experienced while living here. Our goal is to create a comfortable living environment of which you can call home. I will also assure you that we do care deeply about our residents and their homes.

How was this review?
Useful
Thanks for voting!
Report

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $952

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $970

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price

    $1,206

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.

Can you hear your neighbors?

Anonymous · March, 19 2018
Please allow up to 24 hours for your answer to be visible to the public.
No answers yet. Be the first to answer.

Shadowood Apartments Gallery

Manager Uploaded Photos

Similar Properties

Image of IMT Prestonwood in Dallas, TX

IMT Prestonwood

Dallas, TX

Image of Bristol  in Dallas, TX

Bristol

Dallas, TX

Shadowood Apartments is an apartment in Addison in zip code 75001. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $952 - $1,206. Nearby cities include Carrollton, Farmers Branch, Richardson, Coppell, and Plano. 75254, 75244, 75248, 75244, and 75244 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Shadowood Apartments

Provided by Property Management

Management Photos (7)

  • (Manager photo uploaded on 06/13/2016) Image of Shadowood Apartments in Addison, TX
  • (Manager photo uploaded on 06/13/2016) Image of Shadowood Apartments in Addison, TX
  • (Manager photo uploaded on 06/13/2016) Image of Shadowood Apartments in Addison, TX
  • (Manager photo uploaded on 06/13/2016) Image of Shadowood Apartments in Addison, TX
  • (Manager photo uploaded on 06/13/2016) Image of Shadowood Apartments in Addison, TX
  • (Manager photo uploaded on 06/13/2016) Image of Shadowood Apartments in Addison, TX
  • (Manager photo uploaded on 06/13/2016) Image of Shadowood Apartments in Addison, TX

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 05/29/2017) Image of Shadowood Apartments in Addison, TX
  Back To Top