Trails at Creekside
#8,480 #4 #1,439

What is epIQ?

Trails at Creekside

1300 N Custer Rd, Allen, TX 75013
(16 Reviews)
$1,270 - $2,223/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Waived Application and Administration Fees. Plus, Enjoy $750 Off Your First Full Month's Rent on Select 2 Bedroom 2 Bath Floorplans!

Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 776 - 780 sq. ft.

$1,298 - $1,553

15 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 811 - 824 sq. ft.

$1,444 - $1,565

6 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 658 - 668 sq. ft.

$1,270 - $1,296

2 Available Units

See Floor Plan Details

2 Bedrooms

B3

2 Beds, 2 Baths | 1,158 - 1,185 sq. ft.

$1,779 - $2,029

17 Available Units

See Floor Plan Details

B2-B

2 Beds, 2 Baths | 1,069 sq. ft.

$1,852 - $1,962

8 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,089 sq. ft.

$1,749 - $1,769

3 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,227 sq. ft.

$1,852

3 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,414 sq. ft.

$2,188 - $2,223

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A+

Review Ratings

Noise

4.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5 days

View Community Timeline
View Community Timeline

Trails at Creekside Reviews

(16)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2022 - 2023

10/5/2023

Former Resident

My Experience residing at Trails at Creekside was Great, I would like to Thank Tammie, Marcie and the crew for there professional approach to handling matters, I would recommend Trails at Creekside to anyone looking for a Great place to reside.

    Manager

    10/10/2023

    Trails at Creekside
    Hi, we are happy to hear you had a positive experience at Trails at Creekside! We value your input and thank you for letting us know about your experience with our community.
    Review Author Icon

    anonymous

    Resident 2019 - 2021

    4/1/2021

    I absolutely love everything about this community. Its so beautiful... Maintained... And the staff is always prompt to answer any questions and help when needed. Very homey landscaping is beautiful. I've lived here since 2019 and have loved it. Highly recommend this community… See More >
      Manager

      4/5/2021

      Trails at Creekside
      Thank you so much for your review! We love hearing about your experience at The Trails at Creekside!
      Review Author Icon

      anonymous

      Resident 2021

      2/11/2021

      Tammie made this 12 hour move a true breeze. Tammie provided the leasing TRUE leasing experience with professionalism, constant communication, and the perfect recommendation of a floor plan that fits my needs for a apartment. Tammie needs to be recognized for her skills. She made… See More >
        Manager

        2/12/2021

        Trails at Creekside
        Thank you for the wonderful review and for taking the time to share your feedback. Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. Thank you again, your words are truly appreciated. Best Regards, The Trail at Creekside Team
        Review Author Icon

        anonymous

        Resident 2020

        12/2/2020

        This is the worst property i have every lived at. When i first moved in here the apartment was filthy and was infested with little roaches, it wasn't clean when i moved in. So they moved me to a new apartment and that one the… See More >
          Manager

          12/3/2020

          Trails at Creekside
          We are so sorry to hear of your experience at Trails at Creekside. The community and staff are very focused on quality and customer service. Please contact the office so that we can verify the work needed on your apartment is on their list of items. Most work orders are handled the same day so to wait two weeks is definitely not the norm. If you are experiencing problems with the Valet Trash please also let us know, we have a customer service number and can correct that concern immediately. We are always happy to help and want you to be happy to call Trails at Creekside home. We look forward to hearing from you – please call and leave a voicemail if we are not able to answer, email, or use your resident portal so we can handle any request or concern you have. Sincerely, Trails at Creekside
          Review Author Icon

          anonymous

          Resident 2019

          11/21/2019

          Best place in Texas. Work is taking me out of state or I'd stay forever. Mohammed the maintenance man is so nice, respectful and smart. I was worried our short stay would mean they wouldn't care but everyone always greeted us with a smile. Really… See More >
            Review Author Icon

            anonymous

            Resident 2019

            8/15/2019

            Moved in recently and we love the Trails. Tee staff is friendly and takes care of all our needs. The manager Richard even hosted a pool party last week and cooked hot dogs for everyone and it was super hot out that day. Apartment is… See More >
              Review Author Icon

              anonymous

              Resident 2019

              6/12/2019

              We have lived here for a little while now and we love it. The pool is great. I love the kitchen. Having a garage is really convenient. The staff tool care of us and made sure the apartment was perfect even on shot notice. Amazing.

                Review Author Icon

                anonymous

                Resident 2017 - 2019

                3/21/2019

                The staff works so hard. I saw the manager Richard picking up trash an hour before the office opened the other day. The trail behind the property and the pool are my favorite. The new company put new gas grills by the pool sorry I… See More >
                  Review Author Icon

                  anonymous

                  Resident 2018 - 2019

                  2/15/2019

                  My husband and I just moved in and can't be happier with the apartment. The property is beautiful and close to everything we need. The staff is amazing. They recently started at the property and work really hard to make sure everything is perfect.… See More >
                    Review Author Icon

                    anonymous

                    Resident 2018 - 2019

                    1/23/2019

                    Dear Trails Community, Unfortunatly our lead maintinace tech Jose was injured earlier this week. Mohammed has been working diligently to complete work orders in an acceptable time frame but the turn around time has reacher a point were we will be bringing in two temporary… See More >
                      Review Author Icon

                      anonymous

                      Resident 2016 - 2018

                      12/7/2018

                      The Trails is great. I love the apartment and its close to family and friends. Maintenance is quick to respond even late a night. The pool and grills are the place to be in the summer. The trial on the back of the property is… See More >
                        Review Author Icon

                        anonymous

                        Resident 2018

                        10/9/2018

                        The new staff is making all the difference in the world. The landscaping is being taken care of. The roofs have been replaced. Richard and his staff are kind and attentive. I couldn't imagine the mess they are cleaning up but when you walk in… See More >
                          Review Author Icon

                          anonymous

                          Resident 2018

                          10/8/2018

                          Great apartments. Nice appliances and they come with a washer and dryer. My favorite part is the Allen trail being so close, my dog and I go for walks every night. The new staff is very nice and will make sure you are well taken… See More >
                            Review Author Icon

                            anonymous

                            Resident 2017 - 2018

                            7/3/2018

                            Management is horrible and unresponsive I moved here last Nov if I would have known I wouldn't have EVER moved here. Roach infestations, wasp issues, appliances continuously break down, electrical issues, maintenance went in my private tax info with ss# inside a folder. Don't be… See More >
                              Review Author Icon

                              anonymous

                              Resident 2016 - 2018

                              5/14/2018

                              This place is a joke. Management is terrible! It's a shame that the apartments themselves are really nice. The management team is extremely unprofessional and unaware of how to assist and serve their residents. If you live here you will feel like you are being… See More >
                                Review Author Icon

                                kurjp12

                                Resident 2016 - 2017

                                1/9/2017

                                I like living there now, the past management company were not nice and the manager was never there. The new company that just started is great. They are very friendly and will deliver your packages to your door. They care about the… See More >

                                  Features & Amenities

                                  Laundry
                                  • Washer/Dryer
                                  Parking
                                  • Covered Parking
                                  • Garage
                                  • Premium Cabinetry
                                  • Private Yard
                                  Pets
                                  • Cats Allowed
                                    Deposit: $200. Fee: $300. Rent: $25. Pet Limit: 2. Comments: Breed Restrictions - Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.
                                    Less Info
                                    More Info
                                  • Dogs Allowed
                                    Deposit: $200. Fee: $300. Rent: $25. Pet Limit: 2. Comments: Breed Restrictions - Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.
                                    Less Info
                                    More Info
                                  Other
                                  • 24-Hour Management Availability
                                  • 40 Mile Hike and Bike Trail
                                  • Additional Storage
                                  • Balcony or Patio
                                  • Business Center
                                  • Car Charging Stations
                                  • Ceiling Fan
                                  • Central Heat and Air
                                  • Clubhouse
                                  • Coffee Bar
                                  • Convenient to Sam Rayburn Tollway
                                  • Covered Al Fresco Kitchen
                                  • DishWasher
                                  • Disposal
                                  • Drop Pendant Lighting
                                  • Elevator
                                  • Fireside Cabana Area
                                  • Fitness Center
                                  • Free Weights
                                  • Gated Access
                                  • Granite Kitchen Countertops with Islands
                                  • High-Speed Internet
                                  • Ice Maker
                                  • Large Closets
                                  • Microwave
                                  • On-Site Maintenance
                                  • On-Site Management
                                  • On-site Courtesy Officer
                                  • Online Resident Services
                                  • Outdoor Kitchen
                                  • Pool
                                  • Pre-qualified Renter's Insurance Available
                                  • Premium Closets Available
                                  • Premium Fixtures and/or Hardware
                                  • Premium Wood Style Floors
                                  • Recreation Room
                                  • Recycling Program
                                  • Resident Social Activities
                                  • Se Habla Espanol
                                  • Self Cleaning Oven
                                  • Short Term Lease Available
                                  • Soaking Tubs
                                  • Storage Space
                                  • Tanning Beds
                                  • Tiled Backsplash in Kitchen
                                  • Valet Trash Service
                                  • Walk In Showers
                                  • Wi-Fi at Pool and Clubhouse
                                  • Yoga Studio
                                  Show Less
                                  Show More

                                  Leasing

                                  Voted as the "Best Place to Live" in the city, the Trails at Creekside Apartments in Allen, Texas blend a countryside location with a big city access. We offer a variety of one bedroom, two bedroom, and three bedroom apartment homes in an array of seven unique floor plans. Our luxury and pet-friendly apartment homes are sure to make your dreams come true. Walk-in or schedule a tour today!
                                  Show Less

                                  Office Hours

                                  • Sunday: Closed
                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                  • Saturday: 10:00 AM - 06:00 PM
                                  This community is managed by

                                  Valiant Residential

                                  B
                                  B
                                  Communities
                                  122

                                  Questions & Answers (1)

                                  Anonymous
                                  Asked on: 03/19/2018
                                  Q: What is security like?
                                  Anonymous
                                  Answered on: 07/03/2018
                                  A: No security,neighborhood not bad

                                  Frequently Asked

                                  Based on 16 number of votes by renters, Trails at Creekside is currently rated 4.1 out of 5 stars.
                                  Trails at Creekside is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                  Trails at Creekside is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                  Trails at Creekside is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                  Trails at Creekside is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                  Trails at Creekside is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                  Trails at Creekside is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                  Managers have responded to 100% of their community reviews in the past year.
                                  Managers have replied within 5 days to their community reviews in the past year.
                                  Valiant Residential
                                  Cats Allowed
                                  Deposit: $200
                                  Fee: $300
                                  Rent: $25
                                  Pet Limit: 2
                                  Comments: Breed Restrictions - Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.
                                  Dogs Allowed
                                  Deposit: $200
                                  Fee: $300
                                  Rent: $25
                                  Pet Limit: 2
                                  Comments: Breed Restrictions - Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.
                                  1 Bed, 1 Bath
                                  2 Beds, 2 Baths
                                  3 Beds, 2 Baths
                                  Waived Application and Administration Fees. Plus, Enjoy $750 Off Your First Full Month's Rent on Select 2 Bedroom 2 Bath Floorplans!

                                  Contact Property

                                  Trails at Creekside

                                  April 2024

                                  Sun
                                  Mon
                                  Tue
                                  Wed
                                  Thu
                                  Fri
                                  Sat
                                  1
                                  2
                                  3
                                  4
                                  5
                                  6
                                  7
                                  8
                                  9
                                  10
                                  11
                                  12
                                  13
                                  14
                                  15
                                  16
                                  17
                                  18
                                  19
                                  20
                                  21
                                  22
                                  23
                                  24
                                  25
                                  26
                                  27
                                  28
                                  29
                                  30
                                  Beds

                                  0

                                  Baths

                                  0

                                  Trails at Creekside is a 658 - 1,414 sq. ft. apartment in Allen in zip code 75013. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,270 - $2,223. Nearby cities include Fairview, Mckinney, Plano, Wylie, and Frisco.

                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.