Ratings & Reviews
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Jayballa44 • Resident • 2016 - 2018 Not Recommended
Reviewed 09/17/2018
Do NOT move into this place!!!! Looks can be deceiving... the exterior is somewhat maintained but the apartments are not. When I moved in the apartment was still dirty, mismatched paint, broken blinds, clogged dishwasher, dirty refrigerator & toilet & the ice machine never worked. After… See More
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StacyIA • Resident • 2016 - 2017 Not Recommended
Reviewed 01/05/2017
This was by far the worst apartment staff experience I have had to date. First,the guy they have in the front office forgot about my lease signing paperwork for 3 weeks!!!i had to call him everyday for him to finally get it done, and then after… See More
Ascension Point Condominiums Manager07/30/2017
Hello, StacyIA, and thank you for bringing these issues to our attention. We're sincerely sorry for any negative experience you may have had with members of our staff, or if work orders were not completed to your satisfaction. Our staff strives to communicate professionally with all residents, and to respond to resident requests as efficiently as possible. We understand your frustration, and apologize for any inconvenience you may have encountered at our community. We would like to offer our assistance, and encourage you to reach out to us at (817) 261-2121, or stop by the office so that we may better address your specific concerns. We look forward to hearing from you soon. - Sincerely, Ascension Point Condominiums Management
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Resident • 2012 - 2016 Not Recommended
Reviewed 09/27/2016
We lived in this complex for four years. We had many maintenance issues, the majority of which turned out to be related to foundation issues. Four buildings in this complex have needed major foundation repairs since last year, and still no repair work has been scheduled.… See More
Ascension Point Condominiums Manager09/28/2016
Thank you for your review. We apologize for the experiences that you encountered during your residency with us. It is our goal to make sure all residents feel happy to call Ascension Point home. While we're glad to see that the apartment layout has been a plus, we are sorry we were unable to meet your needs before the end of your residency as we would have enjoyed the opportunity to work with you. You are more than welcome to reach out and discuss any additional feedback at asce[email protected] We wish you all of the best in your new home. Sincerely, Ascension Point Management Team
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TexMex69 • Resident • 2012 - 2016 Not Recommended
Reviewed 08/27/2016
Where to start. When we first moved in it was nice and quiet. There was little to no trash on the ground and had a good feel to the place. Now you will find little baggies on the ground that are used for drugs and someones… See More
Ascension Point Condominiums Manager09/26/2016
Thank you for your feedback! We are so sorry you are unhappy with your living situation. We are constantly educating the residents and guest that only one car should go at a time through the gate to avoid security issues. Unfortunately, it is not always an immediate fix. As far as further issues you expressed, our door is open, and we invite you to sit down to gather more information and improve your living experience here. Please call us directly at (817) 261-2121 or email us at [email protected] to discuss further. Thank you so much for your feedback. Ascension Point Management
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Prospective Resident • Visited 2016 Recommended
Reviewed 02/25/2016
Quiet and clean... LOVE the pool
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Cocororo40 • Resident • 2015 - 2016 Recommended
Reviewed 02/20/2016
Despite the previous reviews, my experience has been nothing but a huge and grateful blessing. Shannon is a beautiful, genuine , honest lady. She will keep it 100% on the way things are and the expectations so this can continue to be a wonderful place to… See More
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rundee86 • Prospective Resident • Visited 2016 Recommended
Reviewed 02/19/2016
Great property! Safe and kid friendly !! Pets allowed great community for families ! Clean and tidy! The manager Johntan Smith was very kind, friendly, professional, and respectful he walked me through the floor plans and prices and was very patient! I would refer people to… See More
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jim_senior • Resident • 2015 - 2016 Recommended
Reviewed 02/18/2016
I have lived hear for going on a year. The office staff is always very helpful. Shannon will go above and beyond for anyone who lives here and I have even heard her help people get pointed in the right direction when she didn't have anything… See More
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LindaBP • Resident • 2015 Not Recommended
Reviewed 09/19/2015
We've lived here 2 months and our sink, disposal and toilets have been leaking the entire time. Within two weeks of living here, we got locked out because the locks were so old they stopped working. They replaced most of them, some they put in backwards.… See More
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Resident • 2015 Not Recommended
Reviewed 07/03/2015
office management is very rude!!! would have never moved in if i had know that things as simple as maintence req cant be taken care of in a timely manner. please beware the complex is very nice but dont be fooled i love my apartment but… See More
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Resident • 2009 - 2015 Not Recommended
Reviewed 06/04/2015
If you enjoy incompetent management and the lack of common sense. By all means, move on in. The first four years were great, then management changed. Asking for a simple air filter is at least a month out. USED condoms lying around the parking lot, just… See More
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reallysatisfied0210 • Resident • 2013 - 2014 Recommended
Reviewed 01/31/2014
I moved here in September, and so far I found this place to be like home. Neighbors are nice and quite. The complex is well kept, and anytime I report any problems the maintenance guys are right on it. Lee and Victoria (the office staff) are… See More
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Resident • 2011 - 2013 Recommended
Reviewed 01/09/2014
Cons - Parking would be number one. There are literally 10 visitor spaces in the entire parking lot... People usually don't pick up after their pets, so be careful walking on grass. Oh, and the lady in the office is a complete B!t#h... She's lazy, doesn't… See More
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Resident • 2008 - 2013 Recommended
Reviewed 07/13/2013
Great place to live. One of the safest places in Arlington since many residents own their condo. Very good for older people.
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crystallynnstar • Resident • 2011 - 2012 Recommended
Reviewed 07/25/2012
I have been living in this apartment complex since October 2011. I don't have any complaints. I don't mind walking all the way to my apartment from my car even if I get a far parking spot; I'm not lazy. All my neighbors are nice and… See More
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Resident • 2011 - 2012 Recommended
Reviewed 05/30/2012
I was shocked to read the bad reviews for this complex. I have loved living here, and moved here on the advice of two other friends who also live here. I never here one any noise from neighbor's unit, the units are very energy efficient, the… See More
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cali2tx2010 • Prospective Resident • Visited 2011 Not Recommended
Reviewed 03/26/2012
I have a few friends that live in these expensive condos, and they are each planning to move out once their lease is up. As spacious and nice as the units seem, don't be tricked into leasing one! They have numerous maintenance issues which take several… See More
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Prospective Resident • Visited 2011 Not Recommended
Reviewed 12/13/2011
At first glance the grounds/property seem nice. However, when my husband and I went back to get a second look (the first time, there were no units available to be shown), -------- in the office was completely unprofessional and rude. When we first walked in the… See More
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Resident • 2009 Not Recommended
Reviewed 07/30/2011
When We moved in everything looked nice and neat. Weeks later I steped near my balcony door and felt a soft spot. They had just put new carpet over a very large whole in the floor. This past summer our airconditioner was broken, it took three… See More
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kcm2k3 • Resident • 2011 Recommended
Reviewed 04/29/2011
I have been here for a year and a half and it's been great the office managers really work with you it's very quiet and a well kept community. my only complaint is there isn't enough parking See More
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Resident • 2008 - 2011 Not Recommended
Reviewed 02/18/2011
After many years, we are moving on. Pros: I LOVED my neighbors and the other tenants Very close to parks low utility bills (efficient energy) Dog friendly Pool/water gardens are very nice and have some good shade (I will miss that) Cons: management has made it… See More
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amyrw84 • Prospective Resident • Visited 2011 Not Recommended
Reviewed 01/08/2011
My cousin and I visited Ascension Point Condominiums on 1/8/11 at 3:15pm and were very disappointed by the lack of customer service of the employee working. I am a property manager and my cousin is a leasing professional so we know the business and the do's… See More
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sevn77 • Resident • 2005 - 2010 Recommended
Reviewed 10/22/2010
I've never had a problem in the five years I've lived here. Of course there are problems with things from time to time but that is normal for any property. I feel safe here and love all my neighbors! See More
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Prospective Resident • Visited 2009 Not Recommended
Reviewed 11/24/2009
These apts were high on my list to visit b/c I thought the floor plans were great and so are the listed prices. I usually don't believe in the reviews, but when I went to tour the apt the leasing agent seemed tired/bored and was resting… See More
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Resident • 2009 Recommended
Reviewed 02/16/2009
I have lived in this complex for two months and so far I have not had any problems. The cost is reasonable, I have not had a noise complaint yet, you do have the occasional dog, or yelling but honestly nothing out of the ordinary. The… See More
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