Chatham Green Village
#4,204 #16 #620

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Chatham Green Village

3532 Chatham Green Ln , Arlington, TX 76015
(207 Reviews)
$880 - $926/mo

Chatham Green Village Reviews

(182)

3.8 rating

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207 total reviews

(

Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 886221

Verified Resident 2018 - 2024

5/9/2024

3 people got unalived, no notification was was sent out to assure the tenants that this is a safe community for the residents and our safety and well being is the number 1 priority at this apartment residential community.

    Manager

    5/13/2024

    Chatham Green Village
    Thank you for your review of Chatham Green. While we cannot comment on these unfortunate circumstances, we do not intend to dismiss your concerns or make light of them. Instead, it reaffirms that crime is not specific to any community but a universal issue. Your well-being is important to us, and we hope you will find comfort in knowing that the majority of our residents have come together in solidarity; please reach out to the manager with any additional concerns.

    Updated Review

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    Resident 882147

    Verified Resident 2021 - 2024

    5/7/2024

    It's a quiet and well kept community. At times the children play in the road unattended. People have vehicles that don't run taking up parking space close to the buildings that could be used by elderly or disabled people. I was shaken when I heard about the brutal triple murder and they had 2 small children witness it. But the suspect was captured quickly. Overall it has been wonderful living here.

      Manager

      5/8/2024

      Chatham Green Village
      We truly appreciate your five star review of Chatham Green and are so glad that you find amazing value in your experience with us! Your satisfaction is valuable and we'd love the opportunity to talk about your concerns in person; let's connect!

      Updated Review

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      Resident 882386

      Verified Resident 2013 - 2024

      1/8/2024

      Long enough to realize that the applicances are outdated rugs need to be removed because clea ing don't clean them. Bathroom need doors to cover underneath instead of being open. Updated stoves and built in microwaves would be a plus refrigerator with automatic ice makers

        Manager

        1/10/2024

        Chatham Green Village
        Thank you for making your home at Chatham Green and for sharing your thoughts with our team! We've worked hard to create an environment where our residents can enjoy all aspects of their homes, and we'd love to hear your suggestions on additional ways we can add value to your place. Our maintenance team will be glad to stop by and take a look at any immediate needs to see if an upgrade is in order; let's chat further!

        Updated Review

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        Resident 882250

        Verified Resident 2013 - 2023

        12/10/2023

        It is ok. Some neighbors are not good, but others are ok. It has been mostly good. When I have problems or need maintenance, they are usually quick to make repairs. My apartment desperately needs painting. I have asked many times, but they refuse to do it.

          Manager

          12/12/2023

          Chatham Green Village
          Thank you for taking the time to share your feedback with the team at Chatham Green! We're so glad that our maintenance team has made a positive impression and want to make sure the other aspects of your residency are just as great. Living in a multifamily environment comes with different personalities for sure, but we'd be glad to assist with any concerns you have regarding your neighbors. We'd be glad to assess any areas of your apartment that need touch up paint; let's chat further!
          Review Author Icon

          Resident 1205658

          Verified Resident 2021 - 2023

          12/6/2023

          I've been here about two years and have complained about my balcony leaking from the ceiling for about a year now. The office tells me the contractors will be out to look at it but they never stop by. Every time it rains I need to place towels and buckets so my carpet won't get soaked and so mold won't form. Not only I but multiple neighbors need this addressed asap because it is only getting worse. Rent has gone up and I find it unfair that I'm paying a good amount and the issue has not been addressed / fixed.

            Manager

            12/8/2023

            Chatham Green Village
            Thank you so much for taking the time to share your feedback with us. Please know that we truly value you as a resident and are equally eager to repair your balcony once and for all. We have connected with our contractors and are just awaiting their bid so that we can schedule the repairs. We hope you will find value in our efforts to proceed properly and ask that you please call, email or stop by to chat about any additional concerns you may have!
            Review Author Icon

            Resident 1196863

            Verified Resident 2023

            11/6/2023

            Everyone is nice and it's very clean, the office staff communicate things very well and it's all and all a great place to live! It's much better than my previous complex plus it's within walking distance to my work and I don't drive so that makes it even better!!!

              Manager

              11/7/2023

              Chatham Green Village
              Thank you for your awesome review of Chatham Green! We are delighted to hear that your apartment experience has improved and want you to know that we will continue to deliver the exemplary service you've come to expect. Glad our location is so convenient and that you're getting your steps in on the way to work!
              Review Author Icon

              Resident 1167610

              Verified Resident 2020 - 2023

              8/7/2023

              I absolutely love it here. Best value in all of Arlington. The office staff and maintenance guys are definitely top notch and so helpful. My neighbors are also great. I wouldn't want to be anywhere else.

                Manager

                8/8/2023

                Chatham Green Village
                It makes us proud to know that we set the standard in Arlington apartment living! Our team takes great pride in ensuring our dedication shows in everything we do for our residents; we are pleased to see your five-star nod to our efforts. Thanks a bunch for coming home to Chatham Green!
                Review Author Icon

                Resident 1159278

                Verified Resident 2023

                7/13/2023

                Great staff and very clean apartments. They have been very prompt on any repair requests that I have had. Super friendly neighbors and everyone is polite. Noise free community, pets allowed and walk area stays clean too.

                  Manager

                  7/13/2023

                  Chatham Green Village
                  How wonderful it is to hear how much you're enjoying your home at Chatham Green! We know how important it is to come home to an environment that's clean, attractive, and well-maintained with a helpful staff to welcome you, and we appreciate you letting us know that we've succeeded in our efforts. Thank you for your near-perfect review!
                  Review Author Icon

                  Resident 1148818

                  Verified Resident 2022 - 2023

                  6/9/2023

                  Great no comlaints staff has always been really helpful. Would reccomend. Quite no crime, neighgbors are nice.. Grounds are clean and well kept. Parking is never a problem. Maintenance always responds same day.

                    Manager

                    6/12/2023

                    Chatham Green Village
                    We're very happy to hear that you feel so comfortable and at home at Peppertree! We strive to be professional and helpful with our valued residents at all times, and we appreciate knowing that we're meeting those expectations. Thanks so much for your stellar review, and for making your home with us!

                    Updated Review

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                    Resident 693170

                    Verified Resident 2015 - 2023

                    4/7/2023

                    I'm having great experiences here at home. I moved here 8 years ago. It's quiet, and peaceful. The staff are kind, honest , dependable, and very professional. I love it here!!! Thanks for making my home a safe one.

                      Manager

                      4/10/2023

                      Chatham Green Village
                      Thank you for rating Chatham Green nearly five stars! We're so pleased to see that we've earned your ongoing satisfaction these eight years, and we wish you continued happiness in your home.

                      Updated Review

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                      Resident 633872

                      Verified Resident 2022 - 2023

                      4/7/2023

                      Every since I have been living the last 2 years in Chatham village it has been a pleasure The women's in the office very professiono they help you in any way they can The maintenance they come when you put in work ordearthquarters it has been a pleasure and I enjoy living here is quiet and I enjoy it thank you guys

                        Manager

                        4/10/2023

                        Chatham Green Village
                        The pleasure is truly ours! Thank you so much for the shout-out and for making your home with us these past two years. We strive to deliver five-star service and hope you'll share with us how we can improve your experience at Chatham Green!

                        Updated Review

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                        Resident 633041

                        Verified Resident 2017 - 2023

                        3/6/2023

                        I have been at these apartments for 6 years the staff and maintenance are awesome.The parking lots and grounds always looking good I have lived in two different apartments since I lived here and the neighbors have been great.

                          Manager

                          3/7/2023

                          Chatham Green Village
                          We truly appreciate your five-star review and are delighted that you've been a resident with us these past six years! Thank you for taking the time to share these positive sentiments with the Chatham Green team and for your kind notice of our pride in the community.

                          Updated Review

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                          Resident 638674

                          Verified Resident 2017 - 2022

                          8/8/2022

                          I landed in a good place, much better than old apartment. Not only cleaner, but better maintained. I really appreciate the manager, and office staff. I worked maintenance for many years, but these guys are better than I was.

                            Manager

                            8/9/2022

                            Chatham Green Village
                            Thank you so much for your great review of Chatham Green, and for letting us know that we enhanced your perception of apartment life! Our team works hard to deliver five-star service and we're glad to hear we've set the bar so high. We have no doubt that you are a talented maintenance individual, and coming from a seasoned technician we appreciate your kind praise and commend your service to your customers. We did notice that you rated noise a bit lower, and hope we can help in this regard. As these reviews are anonymous, will you please reach out to our team and let us know more? We appreciate you!
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                            sillydreamer1964@gmail.com

                            Resident 2021 - 2022

                            7/20/2022

                            Psssst..... I've got a secret..

                            The best apts in Arl are CHATUM GREEN VILLIAGE. I grew up in Arl. Lived in many complexes here. Never have I lived where the whole crew is A-#1. The grounds are always clean. The pool is clean and open. And guess what? For once, we have friendly neighbors. Mgmt? Always have a smile and a hello when u go into office. They know who u are. Maintenance? Very friendly and quick to arrive and REALLY fix the problem. Both mgmt and maintenance have worked together for years. That's what makes them a great team. So.....if your looking for a reasonably priced apt? In a good location. Come on down.... Talk to the gals in the office. They'll set you up.

                              Manager

                              7/21/2022

                              Chatham Green Village
                              We absolutely loved reading your amazing review and can't thank you enough! It makes us proud when our resdients notice our commitment to teamwork and providing the best service in the industry. And we especially love knowing that you're feeling such a community vibe with your friendly neighbors! Thank you for spreading the word about Chatham Green and for being a huge part of why we come to work each day!
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                              Resident 1041921

                              Verified Resident 2021 - 2022

                              7/4/2022

                              So far I absolutely love the community the only thing I don't like is that parents allow there young kids to take out trash that are to small to reach so they leave it on the ground which cause flies. Also the speeding through when I'm turning the corner I'm always afraid someone is going to run into my car.

                                Manager

                                7/5/2022

                                Chatham Green Village
                                Thanks so much for making your home at Chatham Green and for sharing the love! We truly appreciate you mentioning your concerns about the trash areas and speeding, especially for looking out for your neighbors. We'll be sure to remind our residents to please dispose of their trash properly in order to maintain sanitary and attractive grounds and to maintain a safe speed while driving. Our residents' feedback is very valuable, so thank you for yours.

                                Updated Review

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                                Resident 632749

                                Verified Resident 2018 - 2022

                                6/8/2022

                                Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                  Manager

                                  6/9/2022

                                  Chatham Green Village
                                  Thank you for rating Chatham Green five stars! We're so pleased to see that we've earned your highest rating and we wish you continued happiness in your home.
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                                  Resident 1025530

                                  Verified Resident 2019 - 2022

                                  5/13/2022

                                  I have been a peaceful and quiet complex. I love most the maintenance department. Reach out for anything for fixing,it's done speedily. Glad to have live to here. Also,kudos to the office team. They are trustworthy. God bless and continue to keep us all safe.

                                    Manager

                                    5/16/2022

                                    Chatham Green Village
                                    Thank you for your excellent review and highest rating of Chatham Green! We're so thrilled to hear that you're enjoying your home environment and that our team is making such a difference. We are here for you!
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                                    Resident 1024687

                                    Verified Resident 2021 - 2022

                                    5/11/2022

                                    Wonderful. Mgmt, maintenance is awesome. Very pleased here. We rented apt site unseen and and love it. I've told maintenance that I was gonna call an issue. They've fixed it right then. Feel safe here too.

                                      Manager

                                      5/11/2022

                                      Chatham Green Village
                                      Thank you for making your home at Chatham Green! We know that sometimes folks are apprehensive about renting sight unseen, and are glad to hear that the experience was such a positive one! We will work hard to ensure your entire time with us is memorable, and hope you'll continue to reach out any time you need us. We'll be sure to pass along your compliments to our maintenance team as well!
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                                      Resident 1007682

                                      Verified Resident 2004 - 2022

                                      3/17/2022

                                      Great access to shopping and interstate highways. Fairly quiet. Good access to medical. Many restaurants close. The grounds are well kept. Maintenance is done in a reasonable amount of time. Good. Neighbors

                                        Manager

                                        3/18/2022

                                        Chatham Green Village
                                        Thank you so much for your wonderful review of Chatham Green! We appreciate your kind comments and will be sure to share them with our team. We'd love to know more about how we can enhance your experience, as we strive to deliver five-star service.
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                                        Resident 986689

                                        Verified Resident 2018 - 2022

                                        1/6/2022

                                        I have had many, "disruptions" while calling Chatham Green home. Though I truly love my location and community there has been some discrepancies in consistency with office staff. The office manager, on every occasion and encounter that I've been able to speak with her, does try really hard to keep up and is very approachable when all the issues that I've had, have arose, but when it comes to the front desk, communication (i.e. returning phone calls, having the phone line ON so that they know you're calling. I say this because it seems -everytime- I try to call to reach the office DURING business hours the phone is OFF - doesn't ring goes straight to voice-mail. Now, if it went straight to voice-mail and they returned phone calls THIS wouldn't be a problem. BUT that's not the case so, therefore it's an issue.) There also seems to be different front desk people and some of these individuals are NOT very approachable and are short and snarky in their responses to addressing your concerns and questions.

                                          Manager

                                          1/7/2022

                                          Chatham Green Village
                                          We appreciate your review but are disappointed that your experience with us at Chatham Green has been anything less than exemplary. Communication and professionalism are two of the areas we pride ourselves in and we're so sorry if we missed any important messages from you! We are indeed in a busy office but we make every effort to connect with our valued residents. If there is ever a time you can't reach us by phone, please shoot us a quick email and we'll respond as soon as we are able. We do appreciate this suggestion on how we can elevate our level of service, and we thank you for making Chatham Green your home!
                                          Review Author Icon

                                          Resident 979440

                                          Verified Resident 2010 - 2021

                                          12/7/2021

                                          I have been living here for almost 12 years and mostly of the time I have feel respected and happy but is now when I feel safer and secure! The manager is very professional, nice and empathetic! She always takes action of any complaint or issue immediately and the maintenance team is the best! To many compliments for the maintenance team that couldn't fit in here!

                                            Manager

                                            12/8/2021

                                            Chatham Green Village
                                            We're very happy to hear that you've felt so comfortable and at home at Chatham Green these past 12 years! We strive to provide a comfortable and inviting environment for our valued residents at all times, and we appreciate knowing that we're meeting those expectations. Thanks so much for your stellar review, and for making your home with us!

                                            Updated Review

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                                            Resident 882267

                                            Verified Resident 2020 - 2021

                                            10/4/2021

                                            Absolutely love living here!! It is rather peaceful??. The grounds are always kept up neatly. Whatever maintenance issue there is, it is expeditiously taking care of! The office staff is ALWAYS friendly and available. I have had no issues with anything for the year and a half that I've been here. Just wish the pool season was available for a longer time. But that's neither here nor there. ??

                                              Manager

                                              10/8/2021

                                              Chatham Green Village
                                              A peaceful, well-maintained environment and friendly team are exactly what we strive daily to provide you and all our valued residents. Thank you for the vote of confidence.

                                              Updated Review

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                                              Resident 636580

                                              Verified Resident 2016 - 2021

                                              10/4/2021

                                              Chatham Green Apts show concern about their landscape, parking lots and outward appearances as well as inside the units. When you call about repairs they are fast on the spot!!! Also it's very economically appreciated to have decent roof over your head during these pandemic times!

                                                Manager

                                                10/8/2021

                                                Chatham Green Village
                                                How nice to receive your 5-star rating about our community. Our team aims to be responsive and thorough, and we will pass along your gracious compliments to our crew. We are here for you!
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                                                Resident 954022

                                                Verified Resident 2014 - 2021

                                                10/4/2021

                                                Overall not a bad apartment complex. It's very hard to get someone from the office to answer the phone so you are going to have to physically go into the office to help. You will have to remind them several times about your maintenance request also.

                                                  Manager

                                                  10/8/2021

                                                  Chatham Green Village
                                                  We are glad you enjoy our very livable community and lovely environment. We are eager to ensure that you find our team responsive and noted your suggestion. Thanks so much for the heads up!

                                                  Updated Review

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                                                  Resident 636452

                                                  Verified Resident 2018 - 2021

                                                  9/8/2021

                                                  Very please great place to live Office staff is very friendly and helpful property is always clean on the outside I would recommend his apartments to everyone I know very satisfied????????????????????..

                                                    Manager

                                                    9/10/2021

                                                    Chatham Green Village
                                                    Thanks so much for the wonderful recommendation! Your support is our favorite type of compliment and also a fantastic way to select your new neighbors. We're thrilled to have you as part of the Chatham Green community, and appreciate your five-star feedback.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio, 1 Bath

                                                    $905

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $880

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 2 Baths

                                                    $893

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    3.9

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.6

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    8

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.62 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Fitness Center
                                                    • Pool
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                                                    Leasing

                                                    Chatham Green Village apartment homes is ideally located in Arlington, Texas, North of I-20 on Matlock Road. It is nestled just north of the new Arlington Highland Lifestyle Center. Shop, dine, work or play within walking distance of the community. Enjoy the superior customer service and professional management of newly renovated Chatham Green Village and make it your new home! The smiling staff is ready to assist you in selecting one of our many spacious apartment floor plans. Community residents have exclusive use of our sparkling swimming pool, brand new laundry facilities with digital laundry equipment, sand volleyball court and much more! Ask us about our brand new accessible apartment homes available for convenient living! We cannot wait to make you our newest happy resident!
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                                                    This community is managed by

                                                    Maxus Properties

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                                                    Questions & Answers (1)

                                                    Fraziertonya2
                                                    Asked on: 12/05/2018
                                                    Q: Hi. My name Tonya and I'd like to know what is the square footage of your 1bed 1 bath? Do you accept Arlington's Housing Voucher? And is there available a 1st floor soon as January or Febuary?

                                                    Frequently Asked

                                                    Based on 207 number of votes by renters, Chatham Green Village is currently rated 3.8 out of 5 stars.
                                                    Chatham Green Village is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Chatham Green Village is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Chatham Green Village is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Chatham Green Village is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Chatham Green Village is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Chatham Green Village is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.62 days to their community reviews in the past year.
                                                    Maxus Properties
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Chatham Green Village

                                                    June 2024

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                                                    Chatham Green Village is an apartment in Arlington in zip code 76015. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $880 - $926. Nearby cities include Pantego, Grand Prairie, Kennedale, Hurst, and Euless.

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