Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 8.5 days |
Contact Property
Dolce Vita
1108 Wynncrest Ln
Arlington, TX 76006
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 8.5 days |
Hi Nicole, we are happy to have provided you with such a positive experience in our community! Thank you for praising Sarah and letting us know she has gone the extra mile to provide you with the assistance you needed. We're immensely proud of the exceptional professionals - like Sarah - who offer outstanding service to our residents. Encouraging feedback like yours validates our commitment to excellence, and we appreciate your excellent review!
Thank you for taking the time to reach out. We're sorry to hear you are not more satisfied, and we'd value an opportunity to address your concerns with your payment and your apartment. Will you please email us at [email protected] at your earliest convenience? We hope to connect with you soon.
We are blown away by your compliments for our community and thrilled that you have chosen to renew for a fourth time! Sarah, Jessica, and all of our team members are proud to have earned your trust and appreciation. Thank you for letting us know you are so happy here!
Angela, thank you so much for the kind words about our team, especially Sarah! We're overjoyed that she's back here at Heritage Park as well! Thank you for delivering our residents' mail. Let us know if there's anything we can assist you with during your route!
Your experiences are lovely to hear! Thank you so much for taking the time to leave us this stellar review at Heritage Park. We're delighted to hear that you are enjoying our level of customer service, please know that we are always here for our residents. Feel free to drop by the office anytime to chat with us!
We're delighted to hear that you are continuing your stay with us at Heritage Park! Thanks so much for the stellar 5-star review!
Thanks so much for your kind words, Sherry! Our team is delighted to know that you are planning on continuing your stay with us at Heritage Park as you are a valued resident of our community. Please know that we are here for you in the office, so feel free to stop by anytime!
It's lovely to hear that you are enjoying your stay with us at Heritage Park! Our team works hard to provide our residents with exceptional customer service, so thank you kindly for sharing your stellar feedback.
Michael, we are so thrilled you had such an exceptional time touring our community! We will be sure to pass along the kind words :) We hope you find an excellent apartment home for you and your family and we wish you all the best in the future!
Wow, thanks for the stellar review! We love hearing from happy Heritage Park residents. It really makes our day! If you need anything else, please don't hesitate to get in touch with our team. Thank you again!
Thanks for the wonderful review! Our team here at Heritage Park really appreciates it. Please let us know if you need anything else in the future to make your time here even better.
Thanks very much for sharing this feedback! We're so pleased that our team member did such a good job. Please let us know what we can do to make your living experience even better!
Wow, thank you very much for the 5-star rating! We're so happy you're enjoying all the upgrades and the wonderful neighborhood. We hope to have you as a resident for a long time to come!
Thank you very much for the wonderful review of Heritage Park! We're so glad we've been able to make your time here so pleasant. We hope to see you around soon!
We're very glad to hear out maintenance and office teams have been so helpful! We definitely have some of the best amenities around, and we're glad you're taking advantage of them. We hope to see you around soon!
Thanks a bunch for the awesome review of Heritage Park! we're proud of our team here in the office, as well as our maintenance team. Please let us know if you need anything else!
We're sorry to hear that your experience with our community has not met your expectations. Our rates and fees are listed in our lease and we are happy to answer any questions our residents have about their accounts. We do our best to address maintenance requests as promptly as possible, but response time may vary depending on the nature of the issue. However, residents can always feel free to contact our office to check on the status of a request and we encourage you to do so if you are currently awaiting service at this time.
We're sorry to hear this feedback. Pests are a serious problem, and I'm sorry we let you down. I'll work with out maintenance team to ensure they don't come back. Please give us a call in the office to coordinate a solution. Thank you for reaching out to us.
Thank you for this wonderful review of Heritage Park! We value you as a longtime resident, and we will continue to do all we can to make our community a great place to live. As always, please don't hesitate to reach out if you need anything.
We really appreciate your review! It's wonderful to hear that our team members have been so helpful, and we're thrilled that you'll be renewing. Enjoy the dog park!
Thank you for taking the time to offer your feedback. Our team is committed to serving our residents while upholding our community policies and we appreciate your understanding. We are happy to assist residents whenever possible and hope that you'll let us know if there is anything that we can help you with in the future. Thanks again!
Thank you for taking the time to update your review! We're so glad that your experience with our community has improved and that you are enjoying your home here at Heritage Park. We will certainly take your comments into consideration moving forward and hope that you'll let us know if our team can be of assistance to you in the future.
$805
520
N/A
A1
$900
616
5 Units
A2
$920
678
5 Units
A3
$1,185
856
4 Units
B1
$1,265
954
N/A
B2
Discover peaceful apartment home living in Arlington, Texas at Heritage Park Apartment Homes. Heritage Park Apartment Homes is an outstanding apartment community located in Arlington, Texas. These spacious one and two-bedroom apartment homes features a variety of well-appointed floor plans each with a patio or balcony in every unit. Set on professionally-maintained, landscaped grounds, our pet-friendly community also has excellent transport links. Just minutes from I-30, Highway 360 and downtown Fort Worth. Heritage Park Apartment Homes is located near the best in dining, shopping and entertainment. Visit Heritage Park Apartment Homes in Arlington, Texas today!
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Contact Property
Dolce Vita
1108 Wynncrest Ln
Arlington, TX 76006